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Reviews of Glasney Rooms - Student Accommodation

3 out of 5
Glasney Rooms - Student Accommodation
Glasney Parc, Penryn Campus, Treliever Road, Penryn, England

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 82 reviews" "
Rating 8 - Good. 25 out of 82 reviews" "
Rating 6 - Okay. 14 out of 82 reviews" "
Rating 4 - Poor. 8 out of 82 reviews" "
Rating 2 - Terrible. 10 out of 82 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul Hafeez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Paula

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Took a long time to check in. The first room we were given the bed was not made up and no towels. Had to return to reception and be allocated another room. It was late at night and the campus is difficult to navigate when it is unfamiliar. Finally found the other room. Entry was near a waste disposal area that smelt and the room smelt of damp. The window looked out on to a very high grey wall. The room was clean but the experience was underwhelming. Whilst, this is an economy room we recently stayed in similarly priced accommodation abroad which was of superintendent quality.
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic campus living, rooms good and spacious, beds comfortable. Kitchen wel equipped, lovely surrounding areas with palms,
Stayed 1 night in Aug 2023

2/10 Terrible

shiyamini

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a total disaster!
Stayed 1 night in Aug 2023
Response from Cornwall Plus, Glasney Rooms on 20 Aug,2023
We are very sorry you didn’t enjoy your visit. We do encourage our guests to report any issues to our reception team during their stay so that issues can be resolved immediately.Thank you for choosing to stay at Glasney Rooms and we hope you had a safe journey home.

10/10 Excellent

Timothy

Stayed 2 nights in Aug 2023
Response from Cornwall Plus, Glasney Rooms on 20 Aug,2023
Thank you for your excellent 10 out of 10 review!It was our pleasure to welcome you to Cornwall Plus, Glasney Rooms and we hope you’ll come back and stay here again.

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Cornwall Plus, Glasney Rooms on 20 Aug,2023
Thank you for your 10 out of 10 review! It was a pleasure to welcome you to our university rooms in Cornwall. We would be delighted to welcome you again.

10/10 Excellent

Sammie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a double room last minute after our camping holiday got rained off early. We stayed for two nights, and read the information available to us about the property beforehand so we knew what to expect. Both being ex-students ourselves who stayed in student accommodation during our studies, we thought that what was on offer was true to what we read online. The staff were lovely - check in was easy and we were given keys, a map and a description of where to go and where to park. We were allowed to drive to outside the flat and drop our stuff off before parking in a secure nearby car park on campus. It was up a hill a few hundred metres away but we didn’t mind this considering it’s a university campus. We were reassured that the reception was opened 24 hours so if we had any issues they would be there to help. There was a well stocked shop (with a gluten free section, great for a Coeliac like myself!), a coffee shop, a gym and a canteen. There were frequent busses heading into Falmouth and nearby towns. The flat itself housed 7 en suite rooms and a communal kitchen area with a large table. We had access to the usual appliances as well as cupboard and fridge/freezer space. Room was spacious with a basic double bed, bedding and linen (again remember this is student accommodation!). We also had towels. The area was quiet, there were plenty of plug sockets, the shower was lovely and hot/good pressure. Overall we enjoyed our stay and would recommend!
Response from Cornwall Plus, Glasney Rooms on 7 Aug,2023
Thank you for your kind and very thoughtful 5 out of 5 review. It was a pleasure to welcome you to Cornwall Plus, Glasney Rooms. We’re delighted you enjoyed your stay!We’d love to welcome you back when you next want to visit Cornwall in the summer.

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Cornwall Plus, Glasney Rooms on 7 Aug,2023
Thank you for choosing to stay with us in Cornwall Plus, Glasney Rooms. It was a pleasure to welcome you and we hope you had a safe journey home.

2/10 Terrible

Anna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pubic hair on top of the bedding tiny bed, smaller than a double, very dirty curtains, strong smell of damp , no tv and the free wifi didnt work.
Stayed 1 night in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 7 Aug,2023
Thank you for your feedback. We are very sorry that you weren’t happy with your stay. We do ask guests to report any room issues to Reception at the time so that they can be resolved immediately. Thank you for choosing to stay with us and we hope you had a safe journey home.

2/10 Terrible

Andy

Stayed 1 night in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 7 Aug,2023
Thank you for choosing to stay with us in Cornwall Plus Glasney Rooms. We hope you enjoyed your visit to Cornwall and had a safe journey home.

8/10 Good

Xanthe

Stayed 3 nights in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 20 Aug,2023
Thank you for your fantastic review and for choosing to stay in Glasney Rooms. It was a pleasure to welcome you to Cornwall and we hope you’ll come back and stay with us again.

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Difficult to find our accommodation when we arrived even having a map of the site from reception. Wi-fi was intermittent and made several journeys to reception to try to sort the problem. Staff were pleasant but ineffectual. Asked for extra pillows...they never came. Car parking was on site but quite a distance from our unit. Would not use again...too uncomfortable.
Stayed 3 nights in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 27 Jul,2023
We're grateful for your feedback and appreciate you taking the time to share your rating with us. The free car park is 5 to 10 minutes walk from the rooms, but guests can drop off luggage at the lodge if needed. Sorry extra pillows didn’t arrive during your stay, we hope this didn’t hamper your experience too much.Thank you for choosing to stay in Glasney Rooms and we hope you had a safe journey home.

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
What i can say, is that it suited our purpose of being where we needed to be for our daughters masters graduation. The rooms were clean but very basic. Very difficult to get to sleep with some very inconsiderate people dancing and partying at 1am.
Stayed 3 nights in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 27 Jul,2023
Warmest congratulations on your daughter’s graduation!Thank you for taking to time to share your experience and rate your stay. Sorry you were disturbed by other guests, we hope this didn’t hamper your experience too much. Our Reception/ 24/7 security team is on hand, so do give them a call next time if needed.We hope you had a safe journey home.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value. Great transport options. Staff were friendly and efficient. Room was clean, shower was very good. Basic kitchen available to use . Campus is confusing to navigate with 1 way system . Rooms were too hot , really don't need winter duvets on the bed .
Stayed 1 night in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 27 Jul,2023
Thanks so much for sharing your experience with us and for your positive rating. We hope to see you again soon!

6/10 Okay

Valerie

Liked: Cleanliness
This is student accommodation, so the bed was ok, and the kitchen was clean with enough equipment to make something to eat. I wish that the doors had dampness. I did not appreciate someone who got up at 6:00 to make a cup of tea, letting the three doors they passed through bang. I was there as a student and not a tourist at the time.
Stayed 5 nights in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 19 Jul,2023
Dear Valerie, thank you for your review and comments. We’re pleased you took advantage of the communal kitchen diner available during your stay. We are sorry that another guest disturbed you early in the morning and hope this didn’t hamper your visit too much.It was a pleasure to welcome you to Glasney Rooms. We hope to see you again soon!

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay very much,
Stayed 1 night in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 19 Jul,2023
Thank you for your rating, it’s much appreciated. We’re glad you enjoyed your summer stay, it was our pleasure to welcome you!We hope you had a safe journey home and that you’ll come back to stay with us again.

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities
Good basic accommodation. Great towels!
Great welcome at checkin (follow signs to Glasney Lodge). Found our room had not been cleaned but quickly swapped to another. Good quality student hall of residence. Take a fan if hot weather! Didn’t find how to release the window “restrictor” until the morning we left. No through breeze in room due to fire doors in communal kitchen. Shower room small but quite adequate. Amazingly, the shower curtain was very effective, not a drop on the floor! Towels amazingly soft & fluffy - better than most hotels we have stayed in! Beds ok but my wife found hers uncomfortable (she does have a back problem so perhaps not an issue for most) but if you like more than one pillow, take one or something to raise the first. Pizza/sandwich shop on site - nice pizzas - closed at 9pm. Parking is distant to the rooms - relevant if you have a walking problem (permit supplied) though they allowed us to park closer with “blue badge”. Can drop luggage off first before moving to car park. If you have a small disk on letting, press knob on outside door with the disk then turn the knob to open door. Some have key instead. Overall. Great value basic accommodation with communal kitchen & tv. Staff in 24 hr reception very helpful & friendly
Stayed 2 nights in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 12 Jul,2023
We're really grateful for your comprehensive feedback and appreciate you taking the time to share your rating with us. It was a pleasure to welcome you to Glasney Rooms. We hope to see you again soon!

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
I understand it is student accommodation, however the mattress could do with an upgrade. Other than that, accommodation was fine.
Stayed 3 nights in Jul 2023
Response from Cornwall Plus, Glasney Rooms on 12 Jul,2023
Thanks so much for sharing your experience with us and for your positive rating. We hope to see you again soon!

4/10 Poor

Kwong Wai

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the property looks old. It doesn't like the photo. Also the room has some smell.
Stayed 2 nights in Aug 2022

6/10 Okay

JOHN

Liked: Staff & service
Disliked: Property conditions & facilities
there were a number of faults with the accommodation and facilities. However, once reported to reception alternative accommodation was provided straight away.
Stayed 3 nights in Aug 2022

8/10 Good

Daniel

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, good value for money ... poor bed
No frills room in student accommodation. Good size for two people with a double bed. Check in and check out was efficient and friendly and we were grateful that there was still someone there when we arrived later than planned due to traffic outside Bristol. Very clean room and bathroom. When we stripped the bed before checkout the duvet was very stained. I couldn't get the WiFi to work (but that may be my fault). The onsite cafe was really good and a short walk from the room. Reasonably priced with good options for breakfast and lunch and delightful, friendly staff. Good on site shop too. Parking is free and a 5 minute walk away. The main problem for us was the bed. The mattress is thin and we found it uncomfortable; we didn't sleep very well.
Stayed 1 night in Aug 2022

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a bit of an issue to start as had booked 3 rooms through Expedia but the University system only showed one. They sorted it ok. Some of the printed instructions, e.g., for parking, names of roads, didn't match reality and could do with updating. Perfect for a short stay.
Stayed 1 night in Jul 2022

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient place to stay for cornwall amenities. Had no hot water for two days and it took two requests to get it sorted. But apart from that hiccup nice place to stay
Stayed 7 nights in Aug 2022
Response from The Glasney Rooms Team on 18 Aug,2022
Thank you very much. Hope to see you back in Cornwall soon.

10/10 Excellent

Piotr

Stayed 2 nights in Aug 2022

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, room comfort
Calm
Nice place low key an fair price
Stayed 2 nights in Aug 2022
Response from The Glasney Rooms Team on 11 Aug,2022
Lovely to have you. Hope to see you again in the future.

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Cornwall Plus, Glasney Rooms on 24 Jul,2022
Many thanks for your 10 out of 10 review! We are delighted that you enjoyed your stay with us. It was our pleasure to welcome you, and we hope you'll consider a future stay.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Very enjoyable stay Thank you
Stayed as part of daughters graduation. Was handy being onsite. Book in staff were very friendly and helpful. Rooms very clean and well stocked, as were communal kitchens. My only advice would be to have bars/cafes and food halls open longer during graduation to save people having to travel out, which would also bring revenue into Uni. The staff were very accommodating when having to book an extra days stay for my daughter due to unforeseen circumstances.
Stayed 1 night in Jul 2022
Response from Cornwall Plus, Glasney Rooms on 24 Jul,2022
Warmest congratulations on your daughter’s graduation! Many thanks for taking the time to provide feedback following your recent stay. We’re thrilled you had a very enjoyable stay. We hope to see you again in the future and thank you for choosing to stay with us. It would be a pleasure to welcome you back. Kind regards, Cornwall Plus, Glasney Rooms

10/10 Excellent

Kit Leung Stephen

Stayed 3 nights in Jul 2022

8/10 Good

Sean

Liked: Cleanliness
Stayed 2 nights in Jul 2022
Response from Cornwall Plus, Glasney Rooms on 21 Jul,2022
Many thanks for your review, we are delighted that you enjoyed your stay with us. It was our pleasure to welcome you, and we hope you'll consider a future stay.

8/10 Good

Jeffrey

Stayed 5 nights in Jul 2022
Response from Cornwall Plus, Glasney Rooms on 21 Jul,2022
Many thanks for your review, we are really pleased that you enjoyed your stay with us. It was our pleasure to welcome you, and we hope you'll consider a future stay when we are open in the summer months.

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Room comfort
Cheap, but possibly spend a bit more for comfort
Good location. Lovely landscaping at the University. However, quite possibly the most uncomfortable bed I’ve ever had the pleasure of paying for. Springs were sticking up in the mattress. We turned the mattress over in desperation and it was much better. Bathroom has an automatic light and fan that stays on for well over 10 minutes which was kind of annoying in the middle of the night.
Stayed 1 night in Jul 2022
Response from Cornwall Plus, Glasney Rooms on 21 Jul,2022
Thank you for your review and we’re pleased you liked our price, good location and lovely landscaping on campus. For extra comfort, guests can request additional pillows and bed linen if they need it from Reception. Guests also have access to a kettle and fully equipped communal kitchen at the end of their corridor for a self-catering option, as part of their stay. We do hope you'll consider a future stay, it would be our pleasure to welcome you back.

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for my needs. Clean and tidy. Liked the fact you can use the communal kitchen.
Stayed 1 night in Jul 2022
Response from Cornwall Plus on 8 Jul,2022
Thank you for your 5 out of 5 review! We're thrilled you enjoyed your visit and hope that you’ll stay with us again when you’re next visiting the local area in summer. We hope you had a safe journey home.

6/10 Okay

Samantha

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Cornwall Plus on 8 Jul,2022
Thank you for rating us. We hope you enjoyed your stay in Glasney Rooms. We hope you had a safe journey home and that you’ll come back and stay with us again next summer.

8/10 Good

Sandra

Liked: Cleanliness, room comfort
Helpful and friendly staff
Very spacious room, en-suite was very good. Very clean, with towels and toiletries. Quite noisy due to other residents letting doors slam. There is a kitchen at the end of the corridor which is well equipped but no kettle or tv in the room. This was not a problem for us as we found the wi-fi very good. We parked in the main car park which was a good 5 minutes walk from our room. Can also recommend the breakfast at the Stannary restaurant which was very good value and the on site pizza restaurant. Also all the staff were very friendly and helpful.
Stayed 4 nights in Aug 2021

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

Ravish

Travelled with family
Disliked: Cleanliness, room comfort
Terrible experience
We have booked 2 rooms out of which 1 room window was not shuttIng and reception did not give us any option to change and because of that in 1 room 4 people were sleeping in 1 bed(me, mywife & 2 kids all need to sleep together ),
Stayed 3 nights in Aug 2021

8/10 Good

Colette

Business traveller
Liked: Cleanliness
Glasney Rooms
This is student accommodation, so don't expect hotel facilities. The rooms are fine and each flat has a kitchen equipped with pots, pans, cutlery etc. The location is slightly out of town, so a car is ideal, although there are bus stops on campus. There is some walking and lots of stairs, so probably not suitable if you have a disability. It's reasonably priced compared to most places in Cornwall this year. I didn't experience any issues with noise or flooding showers as per some of the reviews I have seen There is a shop and cafe on site, but open too late for breakfast if you are working (fine if there for leisure). Cafe shuts too early to get dinner, for most people.
Stayed 3 nights in Aug 2021

2/10 Terrible

Michael

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021
Response from Cornwall Plus on 18 Aug,2021
Thank you for your 10 out of 10 review! We hope you had a lovely visit to Cornwall and that you'll stay with us again. Enjoy the rest of the summer. Best wishes, Glasney Rooms, Cornwall Plus

10/10 Excellent

Ashley

Stayed 1 night in Aug 2021

10/10 Excellent

Pak

Stayed 3 nights in Aug 2021

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness
Noisy and basic.
We were booked in for a total of 10 days . My son and I were on a swimming holiday around Cornwall so needed a base to be able to travel all around the county. The accommodation was ideally situated. However sadly is was very noisy late at nights with some noisy residents and banging doors. The shower room leaked water into the bedroom and the extension cable needed was missing so difficult recharging phones etc. Breakfast good and cheap. Staff wonderful.
Stayed 8 nights in Jul 2021
Response from Cornwall Plus on 9 Aug,2021
Thank you for your review and we hope you had a lovely swimming holiday in Cornwall, and got to enjoy different places around the county. We’re pleased to hear that the breakfast was good and you thought our staff wonderful! We hope you weren’t disturbed too much by other guests. Do contact our Lodge next time, so that Security can give people a polite warning to keep the noise down. As with all hotels, B&Bs and campsites, we do expect guests to be respectful of others who may be trying to sleep, particularly in the early hours. We’ll take a look at our welcome communications around this. Our Lodge team are only too happy to help with any other issues you may have during your stay as well. We hope you had a good journey home and we hope to see you again. Best wishes, Glasney Rooms, Cornwall Plus

4/10 Poor

Koyesh

Travelled with family
Disliked: Cleanliness, room comfort
Student flats. Very noisy building poor quality rooms but clean. Some things didn't work like light
Stayed 3 nights in Aug 2021

2/10 Terrible

Graham

Business traveller
Disliked: Cleanliness, room comfort
DON'T GO NEAR HERE
Absolutely abominable awful rooms had 3 different rooms all dirty and smelly and the parking was 15 mins walk away
Stayed 2 nights in Aug 2021
Response from Cornwall Plus on 9 Aug,2021
Sorry you weren’t happy with your stay. We normally have great comments about the cleanliness of the rooms. All rooms are thoroughly cleaned when a guest checks out. We’ll look into ensuring that rooms are aired out sufficiently. We are pleased to offer free parking for our guests too. While it can be up to a 15 minute walk away to some of our rooms, we offer people the opportunity to drop off their bags at Reception to make it easier. We hope you had a safe journey home.

10/10 Excellent

Terence

Stayed 2 nights in Jul 2021

4/10 Poor

Adam

Business traveller
Disliked: Cleanliness, room comfort
Dirty
The bedroom I was in had dirty smear marks on the wall, so did the headboard.
Stayed 4 nights in Jul 2021

10/10 Excellent

Rajiv

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Cornwall Plus on 9 Aug,2021
Thank you for your 10 out of 10 review! We are really pleased you enjoyed your stay and hope that you’ll stay with us again when you are next visiting the local area.

6/10 Okay

Jamie

Disliked: Cleanliness
Weathee was fantastic,
Stayed 4 nights in Jul 2021
Response from Cornwall Plus on 27 Jul,2021
The weather has been absolutely amazing this week! Hope you got to explore the local area and cool off with a visit to the local beaches, as well as sample some great local food and drink. Enjoy the rest of your summer!

10/10 Excellent

Chart

Liked: Cleanliness
Limited parking due to builders Bathroom sink cracked
Stayed 1 night in Jul 2021
Response from Cornwall Plus on 27 Jul,2021
Thanks for your review. We’re delighted you enjoyed your Cornish stay. We are pleased that we can offer free parking for all our guests and there are overflow car parks on site if needed. We really hope that you’ll visit us again in the summer months.