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The Queens Hotel

3.0 star property
Hotel in Penzance with free breakfast and 24-hour front desk

Choose dates to view prices

The Queens Hotel sits oceanside, offering travelers a complimentary full breakfast and an on-site restaurant for lunch and dinner. Guests can refresh at the hair salon and access WiFi from their rooms. Previous visitors consistently praise the exceptionally helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed
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About the area

Map
The Promenade, Penzance, England, TR18 4HG

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Union Hotel - 5 min walk - 0.4 km
  • Jubilee Pool - 6 min walk - 0.6 km
  • Acorn Theatre - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪45 Queen Street - ‬6 min walk
  • ‪Roos On The Prom - ‬3 min walk
  • ‪The Dolphin Tavern - ‬7 min walk

About this property

The Queens Hotel

Hotel by the sea
Free full breakfast, a hair salon and dry cleaning/laundry services are just a few of the amenities provided at The Queens Hotel. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Multilingual staff, concierge services and a TV in reception
  • A banquet hall, a front desk safe and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms include amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 29 January.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Is The Queens Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total).

How much is parking at The Queens Hotel?

Self-parking is free at this property.

What time is check-in at The Queens Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Queens Hotel?

Checkout is at 11 AM.

Where is The Queens Hotel located?

Situated by the sea, this hotel is within a 5-minute walk of Penzance Beach and Penlee House Gallery and Museum. Jubilee Pool and Wherrytown Beach are also within 10 minutes. Penzance (PZC-Penzance Train Station) is 13 minutes by foot and Penzance Station is 13 minutes.

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Reviews

The Queens Hotel Reviews

8.2

Very good

8.4

Cleanliness

8.6

Location

8.8

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 250 out of 658 reviews
Rating 8 - Good. 248 out of 658 reviews
Rating 6 - Okay. 111 out of 658 reviews
Rating 4 - Poor. 40 out of 658 reviews
Rating 2 - Terrible. 9 out of 658 reviews

Reviews

10/10 Excellent

EILEEN

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were exceptional, so friendly and caring
Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities
Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok
Stayed 2 nights in Nov 2025

8/10 Good

Martyn

Liked: Staff & service, amenities
Excellent friendly staff . Hotel a bit ‘tired’ in places but no hesitation in recommending it to others and will definitely return
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Views lovely, food great
Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room with sea views. Very clean. Good breakfast and dinner was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the staff. Every one of them is excellent. Friendly and helpful. I arrived off the sleeper and they wen out of their way to make sure I got into my room early. My upgraded room was comfortable and had wonderful views. Breakfasts were very good. I’ll definitely stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Hazel Joy

Liked: Staff & service, amenities, property conditions & facilities
Fantastic location facing the sea, so breakfast at sunrise was spectacular. An easy walk to local amenities. Lovely big room with (unexpectedly) a sea view. Soft white bath towels and comfortable bed. Very pretty reception area and staircase. Very nice breakfast options. Bedroom carpet was quite stained (it looked like tea).
Stayed 4 nights in Sep 2025

8/10 Good

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, good food, pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

FAWZIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and views of the sea in Penzance had a restful nights sleep was given a quiet room and the breakfast was very good lots of Vegan choices. Wonderful stay will definitely highly recommend to friends and family. Thank you.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place that reflects the grandeur of a past era. ' A grand old lady' in , what must be, the very best location in Penzance. Just across the road is the extra wide prom and the sea. Amazing panoramic views. The staff are delightful andextremely helpful. We're happy to stay again when in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and convenient
Stayed 3 nights in Aug 2025

8/10 Good

Mrs Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See my comments about sense of a 1930s Grand seaside hotel which covers most aspects of my stay.
Stayed 2 nights in Aug 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. Food was excellent. Need to change the menu a bit more for variety. The room and beds were very comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended perfect place!

Mark and Karen are fantastic hosts. The rooms are very clean and comfortable, with lots of extras provided. The breakfast foods prepared by Karen are delicious!
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building.

A very well kept hotel with very helpful and friendly staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Ravi

Disliked: Cleanliness
The hotel has a good location within walking distance from the station, which is very convenient. However, I found the rooms to be quite basic, and the breakfast options were limited. My room also only had a view of the back of some flats, which was a little disappointing
Stayed 2 nights in Aug 2025

8/10 Good

Aparna

Liked: Cleanliness, staff & service
Everything was great except there was no hot water in the shower. I did mention to the staff but not much was done.
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness
Hotel was a bit tired and dated. Room comfortable and clean. With great sea view. Breakfast ok but poor range of choices in buffet. Overall, pricey at £220 for a double room with sea view.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We had four rooms 2 had sea views and were very large. The other 2 were smaller but more modern. The staff were extremely helpfull
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Loved the dining area!
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very handy for Penlee Park Theatre. Staff very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no further comment
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Lovely location on the seafront. Beautiful artwork in the common parts of the hotel.
Stayed 1 night in Jun 2025

8/10 Good

N

Liked: Cleanliness
The hotel itself is good especially the breakfast and dinner menu. The area outside doesn't have much but sea.
Stayed 3 nights in Jun 2025