The Palmer House Resort, an Ascend Collection Hotel
2/10 Terrible
"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room.
What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."
"Stayed in 2 bedroom lots of space but lacked helpful amenities. No place in bath to put personal items need a shelf or hooks. Small kitchen area had no light at all overhead or lamps. Not enough electrical outlets had to unplug coffee maker to use microwave. One bedroom could use a chair “continental breakfast” but milk in fridge was outdated for cereal or coffee. Very poor quality upgrades. Location good and outdoor space lovely."
"Rooms were very clean, great coffee in the room. The resort(the actual area in general )is in “mud month”. Very few restaurants and stores were open. Not the fault of the resort. Refrigerator needed to be requested. The views were spectacular and the lobby was beautiful "
"We have been coming here for almost twenty years. The property could use a little tlc, but it also has a lot of charm. Pablo at the front desk was the best attendant we have ever had. He really made the experience better. Our AC was not working but within minutes an engineer came up and was able to fix it no problem. Room was very clean with lots of towels. Only downside was that the hot tub was broken for most of our stay. We LOVE the hot tub so that was a major bummer for us. But we will be back. I thought it was a great value."
There are 5 apartments to choose from in Peru for your stay. While you're here, why not visit the ski slopes and enjoy the mountain landscape?
How do you know if an apartment is the right choice for your stay?
An apartment comes equipped with a kitchen, so you can cook some of your meals, and is usually more spacious than a traditional hotel room. Apartments are a good option for solo travellers who want to live like locals, and also for families who want the conveniences of home.
What's a favourite apartment for my stay in Peru?
Here is a popular apartment to consider: Ski-in/ski-out Bromley Mtn Condo: Wood Fireplace!: Neighbourhood: Bromley Mountain . A patio and a fireplace are included . Free parking and an outdoor pool are on site .
How many apartments are there in Peru?
Expedia has 5 apartments to book in Peru.
What can I expect from the weather in Peru?
Weather is only one factor, but it can really affect your travel plans, especially when you are planning a longer stay in Peru. The hottest months are usually July and August, with an average temperature of 17°C, while the coldest months are January and February, with an average of -5°C. The snowiest months in Peru are January, March, February and December, with each month seeing an average of 21 cm of snowfall.
What are the must-see places to visit in Peru?
Peru is known for its mountain landscape and ski slopes. While exploring the area, visit family-friendly sights like Sugar Shack, or get outside and enjoy nature at Green Mountain National Forest. While here, Bromley Mountain Ski Resort and Bromley Alpine Slide are other places worth a visit.
What's the best way to get to and around Peru?
Knowing a bit about the transportation options can you save you a headache when you get to your destination. Fly into Springfield, VT (VSF-Hartness State), which is located 20.4 mi (32.9 km) away from the heart of the city. You can also search for flights into Rutland, VT (RUT-Rutland Southern Vermont Regional), which is 20.7 mi (33.4 km) away. If you'd like to venture out around the area, you may want to rent a car for your trip.