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Reviews of Serenity by the Sea

3 out of 5
Serenity by the Sea
88 Nguyen Dinh Chieu, Mui Ne, Phan Thiet, Binh Thuan

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 40 reviews" "
Rating 8 - Good. 4 out of 40 reviews" "
Rating 6 - Okay. 1 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic.....Fantastic.....Fantastic. we absolutely loved our stay here. Great breakfast, great service, great room, great pool....just everything was great. Literally the only thing we complained about was how we couldn't easily light cigarettes on our balcony because of such a great ocean breeze. And we by no means really complained about that problem.
Stayed 4 nights in Apr 2021
Response from John on 6 May,2021
Dear Tiffany and Travis, Many thanks for your wonderful comments. We look forward to your future visits ... and try to quit smoking! Kind Regards, John

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2021
Response from John on 16 Feb,2021
Thanks again Chris!

10/10 Excellent

AKIRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from John on 15 Feb,2021
Hey Akira, It was a pleasure to host you. Many thanks for the top score! Kind Regards, John

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Beautiful location. Amazing hosts! I would recommend this place to anyone
Stayed 5 nights in Feb 2021
Response from John on 14 Feb,2021
Thank you very much for your kind words. We hope that you can visit us in the future. Kind Regards, John

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay - excellent !
Small , quiet family run hotel . Efficient and friendly people . Very clean and well kept .
Stayed 7 nights in Feb 2020
Response from John on 27 Feb,2020
Hey Glenn, Thanks for the lovely comments. It was a pleasure to host you. Safe trip home! Kind Regards, John

10/10 Excellent

Nicholas/Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and stunningly gorgeous boutique hotel that will make your Instagram friends jealous. Because it's a family operation, the experience is very warm and friendly. One recommendation I would have for Serenity is to have a small 1 page handout of recommended local shops, restaurants, cafe, etc. and 2nd page a small map. 100% recommend to stay at least 3 nights. Happy travels :)
Stayed 3 nights in Jan 2020
Response from John on 11 Jan,2020
Dear Nick and Khanh, Thank you very much for your kind review. I will consider your recommendation as I believe it has merit. All the best for your upcoming nuptials. Kind Regards, John

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but Very clean hotel, great ocean view!
Stayed 2 nights in Aug 2019
Response from John on 7 Aug,2019
Thank you! Sorry about the weather ... not much we could do to help there!

10/10 Excellent

N.Hon, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff! The room is clean and comfortable! Breakfast is normal, still have room to improve!
Stayed 3 nights in Jun 2019
Response from John on 28 Jun,2019
Thank you for writing a review. We would like to know where we can improve to make us a better destination. Kind Regards, John and Thuy

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week of perfection
This place could not have been better run and maintained. The rooms were comfortable and immaculate as were the common areas. The pool area was great for relaxing or just watching the sea every day. Comfortable sun beds with clean, colorful mats made sitting by the pool very enjoyable. John, his wife Thuy, her daughter Phoung and her husband, Ray, go out of their way to make sure everything is perfect. They have great suggestions of things to do, help with arrangements and just do anything needed to make your stay full of great memories. Each room has an outside sitting area with tables and chairs. Aesthetically, the decorations, plants, textures and colors add to the relaxing vibe of the accommodations. Breakfast was individually made with a selection;of about 7 different mains, but always inlcuded fresh fruit, banana bread, juice, coffee and tea. Walk out the front door and you are right in the heart of Mui Ne and its great variety of restaurants and street food. This small boutique hotel is truly a gem and their owners are the shining stars that keep it that way. We wouldn’t hesitate to return and wish all of our accommodations in Vietnam were this well run.
Stayed 7 nights in Feb 2019
Response from Always in trouble on 12 Feb,2019
Dear Ev and Tom, Thank you for the wonderful review. We're very happy that you enjoyed your stay with us. We trust that you had an uneventful and safe journey to Nha Trang. We all enjoyed your company immensely! All the best for the future. Kind Regards, John, Thuy and Co

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel
Lovely family run small hotel
Stayed 2 nights in Jan 2019
Response from John on 1 Feb,2019
Dear Chris, Thank you very much for the high score!!! Kind Regards, John and Thuy

10/10 Excellent

LC, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable staff, clean rooms and great view of the ocean.
Stayed 1 night in Dec 2018
Response from John and Thuy on 9 Jan,2019
Many thanks!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel !
My wife and I just spent a week at this wonderful hotel. The ambience is perfect, they cook delicious breakfasts and lunches, the hotel design is stunningly beautiful. The views from everywhere on the premises are breathtaking. John and Thuy are always available to answer questions about the area. Their suggestions for dinner were spot on, we frequented two outstanding restaurants throughout our stay. Already, we are thinking about a return visit.
Stayed 7 nights in Nov 2018
Response from John and Thuy on 22 Nov,2018
Dear Charles and Nguyet, Thank you for your wonderful review and for staying with us this past week. Thuy and I are very happy that you both had a lovely and relaxing time with us. We hope that you will come back to visit in the future. Kind Regards, John and Thuy

10/10 Excellent

Kidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 존 사장님이 반갑게 맞이하여 주어서 기분이 좋았고 조용하고 깨끗하며
Stayed 1 night in Jul 2020

10/10 Excellent

ssulun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from John on 17 Feb,2020
Many thanks for your great score!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족이 운영하는 작고 아름다운 호텔입니다. 매우 깨끗하게 관리되어 있으며, 직원들도 매우 친절합니다. 호텔에 요청하면 교통편이나 지프 투어 예약을 해줍니다. 조금 비싸더라도 see side room이 더 좋은 것 같습니다. 호텔과 연결된 해변이 있으나, 폭이 매우 좁으며, 밀물 때에는 사라집니다.
Stayed 2 nights in Feb 2020
Response from John on 13 Feb,2020
Thank you very much for your kind review. Best wishes, Kind Regards, John and Thuy

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbart ställe.
Ett fantastiskt ställe. Otroligt trevliga ägare som kändes väldigt måna om oss. Fräscha och vackert inredda rum. För oss en oas i Mui Ne. Nära till flera trevliga restauranger(Modjo en favorit). Pool med havsutsikt passade oss med en femåring väldigt bra. Flera frukostalternativ. Stranden något begränsad på grund av jorderosionen. Skulle vi någonsin komma tillbaka till Mui Ne skulle vi garanterat bo här.
Stayed 9 nights in Dec 2019
Response from John on 4 Jan,2020
Hi Tomas, Thank you for you kind review. Please don't forget to email the photos! Enjoy the remainder of your holiday in Vietnam. Take care of your beautiful family. Kind Regards, John and Thuy

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from John on 4 Jan,2020
Dear Jakob, Thank you for staying with us at Serenity. Wetrust you had a safe onward journey. Kind Regards, John and Thuyt

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2019
Response from John on 4 Jan,2020
Don't we love anonymous reviews. they are cowardly and the epitome of Keyboard Warriors. No help to anyone, nothing constructive. Karma will come find you ... beware

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel at the beach
The hotel is super beautiful, the pool area is perfect and there is also stairways down to the beach so you can swim in the sea as well and watch the pretty sunset at the beach. Breakfast is very good with eggs, fruits, waffle, coffee etc. The rooms are spacious and very clean and modern. The locatio is good, next to many restaurants and bars. The hosts will give you good advice for things to do and restaurants!
Stayed 7 nights in Dec 2019
Response from John on 29 Dec,2019
Hi Camilla, Thank you for a lovely review. It was a pleasure to host you and hope you will return one day in the future. Kind Regards, John and Thuy

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
쎄레니티
위치 괜찮음. 위치보고 예약한 호텔인데 꼭 오션뷰를 선택해야 호텧으ㅔ 장점을 누릴수 있을 듯. 주읜뿐들이 친줠해숴 넘으 조타고들 하시는뒘 넘흐 뚜머취여서 이랭이랑 사진찍코 대홯하는 쭝에도 께서그꿍금하지도 아늘 말을 물어보공 마를 자꾸만 걸어숴 넘흐 불편했쒀요 조쉭이 구냥 메늉를 골르면 해주는뒝 구냥 구래용 그리고 마찌막 빰에 바퀴별뤵 나왔찌요 따시빵뮨할 의싸업떠요
Stayed 3 nights in Dec 2019
Response from John on 26 Dec,2019
Your review doesn't make a great deal of sense. Thank you for choosing to stay with us at Serenity.

10/10 Excellent

Celine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect, what a nice couple. Thanks
Stayed 2 nights in Dec 2019
Response from John on 10 Dec,2019
Dear Celine and Aggie, Thank you for your kind comment ... we also say about you both! Pleas come see us again when you get tired of Saigon. It was a pleasure to host you both. Kind Regards, John and Thuy

10/10 Excellent

YOUNGHYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시찾고 싶은곳
Stayed 2 nights in Nov 2019
Response from John on 1 Dec,2019
Thank you very much for staying with us. Enjoyed your company very much. Kind Regards, John and Thuy

10/10 Excellent

SUNGJAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절함에 편하게 지낼수 있는 곳입니다
아내와 같이 이곳에서 4일을 보냈습니다. 바다뷰 발코니 전망이여서 답답하지 않게 보낼 수 있었습니다. 조식으로 쌀국수 드셔보세요. 시중에 파는 국물보단 조금 밍밍하지만 고기는 정말 맛있습니다.
Stayed 4 nights in Nov 2019
Response from John on 29 Nov,2019
Serenity에 머무르고 당신의 친절한 말을 해주셔서 감사합니다. 감사합니다. 존과 투이

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from John on 13 Nov,2019
Thank you so much for your great score. Kind Regards, John and Thuy

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치, 청결, 친절 등을 중심으로 모든 면에서 아주 만족스러웠습니다. 모든 시설이 철저하게 깨끗하고 섬세하게 관리되고 있습니다. 다음에 무이네에 또 방문하게 된다면 고민 없이 이 숙소를 선택할 것입니다. 비행편 시간 때문에 조식 시작 시간인 7시 30분보다 빠른 아침 7시에 체크아웃 해야 했는데, 저희를 위해 조식을 빨리 준비해 주셨어요. 덕분에 아침을 먹고 출발할 수 있었습니다- 감사합니다!
Stayed 4 nights in Sep 2019
Response from John on 15 Sept,2019
Thank you so much for your wonderful and kind words. We were very happy that you enjoyed our breakfast. Kind Regards, John and Thuy

10/10 Excellent

Junho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 무이네 숙소
건물 바로 옆 24시 마트가 있고 깨끗한 시설과 최고의 수영장을 가지고 있습니다
Stayed 2 nights in Aug 2019
Response from John on 14 Oct,2019
Thank you for choosing to stay at Serenity by the Sea!!!

10/10 Excellent

soyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의숙소였어요
숙소의 첫이미지는 유럽느낌으로 너무예뻤어요 벌레한마리없이 깨끗했고 영어가능직원이 많아 의사소통에 문제가 덜했네요 조식이야말로 최고였고 매일아침마다 배부른식사를했어요 수영장관리도 잘하셔서 깨끗하고 무엇보다 직원의 친절도가 별백개입니다 다시 무이네방문을 하게된다면 무조건 다시 세레니티바이더시로 갈것같아요 위치도 번화가근처라 한국인에게 유명한 해산물집 신밧드케밥등 걸어서이동가능할거리이고, 레드샌듄등 십분내외 이동이 편했어요 다시꼭방문할게요
Stayed 2 nights in Aug 2019

10/10 Excellent

Thuan kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Totally surprised by the great standard of the hotel. In Vietnam picture and reality are two different tings but this was a great surprise! A family hotel that did its best to accommodate us. We stayed for two nights and enjoyed the stay alot. Not the biggest breakfast menu but enough.
Stayed 2 nights in Aug 2019
Response from John on 8 Aug,2019
Thank you for choosing to stay with us and for your kind review. Our breakfast menu caters for most tastes. Although not lengthy, it is fresh, not a buffet that sits for many hours and is lukewarm! Kind Regards, John and Thuy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
넓고 좋았음
호스트가 친절합니다. 그리고 룸이 넓고 예쁘게 꾸며져있었고 스마트티비라서 좋았어요. 호텔에서 추천해 준 호치민 행 리무 버스는 정말 좋은 선택이었어요. 덕분에 무이네에서의 시간들 잘 보내다 갑니다. 다만, 샤워기가 좀 깨졌는지 물이 사방으로 튀던 것이 좀 아쉬웠습니다.
Stayed 2 nights in Jun 2019
Response from John on 14 Jul,2019
친절하게 검토해 주셔서 감사합니다. 불행히도, 손님이 우리에게 알려주지 않는 한, 우리는 알려지지 않은 방에서 아이템 휴식을 취할 수 있습니다. 우리가 어떤 이슈를 알게되면 그들은 즉시 해결됩니다. 친절 감사합니다, 존과 투이

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고!
우선 직원분들이 너무 친절하고 친근해서 좋았습니다. 객실도 이쁘고 수영장도 좁지만 뷰가 너무 이뻐요! 2박 투숙하는 내내 불편함 없이 지냈습니다ㅎㅎ 무이네 간다면 꼭 다시 묵고싶을 정도로 만족합니다ㅎㅎ
Stayed 2 nights in Jun 2019
Response from John on 28 Jun,2019
Thank you for your kind review. We look forward to seving you in the future. Kind Regards, John and Thuy

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고
스텝이 모두 친절하고 가족적이다. 룸컨디션 시설 모두 깨끗하다. 조식은 언제나 맛있었고 수영하며 마신 커피 맛을 잊을수없다. 사장님이 우리가 예약한 버스시간에 맞춰 레이트 체크아웃 하라고 친절하게 먼저 얘기해주셨다. 무이네에서 잊지못할 경험을 하고왔다. 스텝 모두에게 감사인사를 전한다
Stayed 2 nights in Jun 2019
Response from John on 8 Jun,2019
Dear Jieun, Many thanks for your kind review. We look forward to hosting you again in the future. Kind Regards, John and Thuy

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An cosy and awesome resort for our vacation :)
Even if we just stayed 2 nights in Serenity by the sea, it was enough to take memorable moments. There were innumerable good things we had: a modern style interior from entrance, beautiful swimming pool view, comfy room, responsive staff at the front desk, and cleanliness kept by the housekeeper. (I know I listed so many things but I would like to organize them cuz really good enough!) Best of all, the resort owners, John and Thuy's family were very friendly and kind. They did their best to give us better satisfaction. We really hope to meet all of them again in the very near future, regardless of the countries, Australia, USA, South Korea, Japan, even in Viet nam again! XOXO, Sophia and Jace
Stayed 2 nights in May 2019
Response from John on 23 May,2019
Dear Sophia and Jace, Thank you so much for your wonderful review. We are very happy that you both enjoyed your time with us here at Serenity. All the best for what lies ahead in the future. Kind Regards, John and Thjuy

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zu empfehlen!
Ein sehr schönes und liebevoll eingerichtetes Hotel, dass wir sehr empfehlen können. Zum Abschluss unserer Vietnamreise waren wir dort drei Nächte und haben den wunderbaren Blick aus unserem Zimmer aufs Meer genossen. John hat uns eine sehr nette Fahrt zu allen Sehenswürdigkeiten organisiert. Das Hotel-Team ist sehr freundlich.
Stayed 3 nights in May 2019
Response from John on 23 May,2019
Dear Peter, Thank you for your kind review. Thuy and I enjoyed your company whilst you were with us at Serenity. Many thanks for choosing to stay with us. Kind Regards, John and Thuy

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super tolles, sauberes Hotel.
Wir zwei Frauen mit drei Kindern, haben uns sehr wohl gefühlt , in diesem kleineren, tollen und sehr sauberen Hotel. Unsere Kinder haben den schönen Pool sehr genossen! Die Besitzer Familie ist sehr herzlich und hilfsbereit. Wir würden uns jeder Zeit, wieder für dieses Hotel entscheiden. Eines der besten Hotels auf unserer Vietnam Reise. Von Herzen nochmals danke für alles.. Ganz liebe Grüsse aus der Schweiz
Stayed 2 nights in Apr 2019
Response from John on 9 May,2019
Liebe Melanie, Vielen Dank für Ihre freundlichen Worte in einer wundervollen Bewertung. Sie und Ihre Familien waren eine Freude, bei uns zuhause zu sein. Alles Gute für die Zukunft. Mit freundlichen Grüßen, John und Thuy

10/10 Excellent

Armand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top au sérénity hôtel!
Époustouflant ! Merveilleux ! Petite structure comme on recherchait et c était encore mieux que l on espérait. Hôtel familial cosy, très bien décoré et agencé. Hôtel et personnel charmant qui ne laisse pas indifférent ! A y retourner pour un plus long sejour!
Stayed 1 night in Mar 2019
Response from John on 12 Mar,2019
Dear Armand, Thank you for your very kind and thoughtful review. We appreciate that you and your charming family chose to stay with us whilst in Mui Ne. All the best for the future. Kind Regards, John, Thuy and Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from John on 1 Feb,2019
Thank you very much!!!

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해변 바로 앞에 위치. 규모는 작은 편. 새로 리모델을 해서 매우 깨끗하고 친절했음. 다만 아침 식사는 빈약한편.
Stayed 1 night in Jan 2019
Response from John on 2 Feb,2019
Thank you for writing a review. Please be more concise when writing a review, we don't mind criticism but please give a reason. We'd like to know what you found wrong with our breakfast as most of our guests enjoy the fact that all our food is fresh including the juice (not out of a box). Enjoy the remainder of your stay in Vietnam.

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from JJ on 9 Jan,2019
Thank you

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, excellent service and exceptional staff!
Stayed 4 nights in Dec 2018
Response from John and Thuy on 9 Jan,2019
Thank you Maria, Kind Regards

10/10 Excellent

DONG SEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
힐링이란 이런것이다
5박을 예약했었다. 두분의 주인분들과 직원분들 모두 너무 친절하셨다. 오픈한지 아직 1년도 되지않아 엄청 깨끗했으며 건축자재들도 고급스러웠다. 무엇보다 가족처럼 대해주셔서 저희 가족들에게도 5박의 무이네 여행은 정말 오래오래기억에 남을것같다. 위치도좋아 바로 주변에 다양한 식당과 가게들도많고 바로앞에 무이네편의점도있어 편리했다. 아직 오픈한지 오래되지않아 여행사버스직원이 잘 모르는것도 같았지만 메인도로변에있어 찾기쉽다. 수영장물이 너무깨끗하고 주인아저씨가 매일마다 엄청관리를 하셔서 그런지 수질도 엄청좋다. 엄청깨끗한 바닷물? 소금맛이 난다. 수영하고나면 피부가 뽀송뽀송...정말 5일간 힐링다운 힐링을 하고 온것같다. 규모가 크진않지만 좋은숙소로 추천하고싶다.
Stayed 5 nights in Sep 2018
Response from John and Thuy on 4 Oct,2018
Hi Dong, Eun and Family, Thank you for your wonderful review. Thuy and I look forward to meeting up with you again when we next visit South Korea!!! We miss your friendliness and enthusiasm around the hotel and swimming pool. Thank you so much for choosing to stay with us. Kind Regards, John and Thuy