To start book the room for 1 week. When I called to book airport shuttle took 10 calls to reach anyone, then they wanted double normal price for shuttle $20. So I just got a tuk-tuk from airport only $8. When arrived at hotel and got in room the aircon did not work complained about for 2 days, never fixed. The towels and bedding were old and dirty looking. So after 2 days I ask for an early checkout and refund my remaining 5 days. I was told I need to talk to manager, after another 20 calls and no answer I gave up. I then called hotels.com and tried to get refund that way and they informed me they would have to call and get it approved from hotel. I was ok with that but then they informed me they could not get an answer on the phone either. All said and done I stayed 2 night ended up paying for 7 cause the hotel manager does not do their job. I recommend stay away from this hotel. There are plenty other hotels nicer and cheaper and happy to have you as a guest. STAY AWAY!