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Grand Waterfront Hotel

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Featured image
Outdoor pool
Balcony
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Grand Waterfront Hotel

Grand Waterfront Hotel

3.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

  • Popular LocationOld Market4 min walk
  • Popular LocationCentral Market12 min walk
  • Popular LocationRoyal Palace17 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)25 min drive

Choose dates to view prices

About this area

Phnom Penh

Located in Phnom Penh, Grand Waterfront Hotel is in the city centre. Royal Palace is a notable landmark, and travellers looking to shop may want to visit Riverside and Phnom Penh Night Market. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Old Market - 4 min walk
  • Phnom Penh Night Market - 5 min walk
  • Kandal Market - 5 min walk
  • Central Market - 12 min walk
  • Royal Palace - 17 min walk

Getting around

  • Phnom Penh Railway Station - 19 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 25 min drive

About this property

Grand Waterfront Hotel

3.5-star Phnom Penh hotel in Daun Penh, walk to Riverside
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. All 41 rooms offer free WiFi, room service and TVs with cable channels.
Grand Waterfront Hotel offers 41 forms of accommodation with a safe. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Khmer

Business services

  • Business centre

Outdoors

  • BBQ grill(s)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hairdryer (on request)

Entertainment

  • 24-inch TV
  • TV channels

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: USD 10 for adults and USD 5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Waterfront Hotel Phnom Penh
Grand Waterfront Hotel
Grand Waterfront Phnom Penh
Grand Waterfront
Grand Waterfront Hotel Hotel
Grand Waterfront Hotel Phnom Penh
Grand Waterfront Hotel Hotel Phnom Penh

Frequently asked questions

3.1
Rating 5 - Excellent. 10 out of 78 reviews
5 - Excellent 13%
Rating 4 - Good. 26 out of 78 reviews
4 - Good 33%
Rating 3 - Okay. 18 out of 78 reviews
3 - Okay 23%
Rating 2 - Poor. 13 out of 78 reviews
2 - Poor 17%
Rating 1 - Terrible. 11 out of 78 reviews
1 - Terrible 14%

3.4/5

Cleanliness

3.6/5

Staff & service

2.5/5

Amenities

3.0/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse stay ever!
To start book the room for 1 week. When I called to book airport shuttle took 10 calls to reach anyone, then they wanted double normal price for shuttle $20. So I just got a tuk-tuk from airport only $8. When arrived at hotel and got in room the aircon did not work complained about for 2 days, never fixed. The towels and bedding were old and dirty looking. So after 2 days I ask for an early checkout and refund my remaining 5 days. I was told I need to talk to manager, after another 20 calls and no answer I gave up. I then called hotels.com and tried to get refund that way and they informed me they would have to call and get it approved from hotel. I was ok with that but then they informed me they could not get an answer on the phone either. All said and done I stayed 2 night ended up paying for 7 cause the hotel manager does not do their job. I recommend stay away from this hotel. There are plenty other hotels nicer and cheaper and happy to have you as a guest. STAY AWAY!
Stayed 7 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Clean, air, water, and everything work. Great location with rooftop restaurant.
Stayed 3 nights in May 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019