Does Sensory Park Urban Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sensory Park Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sensory Park Urban Hotel?

Self-parking is free at this property.

What time is check-in at Sensory Park Urban Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

Does Sensory Park Urban Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sensory Park Urban Hotel located?

Located in Boeung Keng Kang, this hotel is within 1 mile (2 km) of Wat Lang Ka, Royal Palace and NagaWorld Casino. Preah Sihanouk Garden and Independence Monument are also within 10 minutes.

Sensory Park Urban Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Jimmy

19 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will LOVE it

Lovely place!! You will be super happy you chose it.

Stayed 3 nights in Feb 2025

10/10 Excellent

Angela

7 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was all exceptionally pleasant, professional and welcoming. The rooms and facilities were all comfortable and well maintained. The restaurant food and staff I consider the best I’ve encountered in Cambodia. I highly recommend a stay at this hotel.

Stayed 3 nights in Mar 2025

8/10 Good

Bilal

14 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Convenient location, staff are kind and nice, room is small and clean so good enough for a short stay.

Stayed 3 nights in Dec 2024

10/10 Excellent

Corey

25 Jan, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

5 Nov, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm. Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁

Stayed 4 nights in Oct 2024

10/10 Excellent

Loren W.

9 Jan, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff. Great facilities and great breakfast.

10/10 Excellent

Verified traveller

10 Jun, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.

Stayed 13 nights in May 2024

10/10 Excellent

Benjamin

5 Mar, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 7 nights in Feb 2024

10/10 Excellent

Austin

20 Jan, 2023

Liked: Staff & service, amenities, property conditions & facilities

This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.

Stayed 5 nights in Jan 2023

10/10 Excellent

Emmanuel

8 Feb, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern and clean hotel. Staff was nice and friendly. Has all the amenities a top hotel would have (including a steam room and sauna!). Breakfast was included and was good. You cannot beat the value you get from this hotel for the price. Even if the price of this hotel was similar to the “more expensive” hotels, I would probably still stay here!

Stayed 1 night in Feb 2022

8/10 Good

Masakazu

8 Jan, 2023

Liked: Cleanliness, amenities, property conditions & facilities

I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.

4/10 Poor

craig

1 Mar, 2023

Liked: Staff & service

Disliked: Cleanliness

Total disappointment

I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.

Stayed 3 nights in Feb 2023

8/10 Good

Peter

8 May, 2023

Liked: Property conditions & facilities, room comfort

Ok stay

Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8). Reception was ok but concierge can’t make restaurant reservations. Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times. Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available. At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end. Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both. Our room also smelled of stale cigarette smoke. Overall ok but I think I’d look elsewhere for next time.

Stayed 3 nights in May 2023

2/10 Terrible

Michael

23 Jan, 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Stolen money and No refund after promised

This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm. Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out. When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days. So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract. Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave

Stayed 13 nights in Jan 2023

10/10 Excellent

Martin

26 Jul, 2025

Stayed 4 nights in Jul 2025

8/10 Good

CHIA HSIN

18 Mar, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Thanawut

14 Mar, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Kyoko

5 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ホテルから徒歩数分のところに日本料理も含めて飲食店が多くあります。ホテルのレストランが16階にあり、夜の夜景も楽しめます。

Stayed 3 nights in Feb 2025

10/10 Excellent

Shogo

22 Jan, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

13 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Corey

4 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Ker

15 Dec, 2024

Stayed 7 nights in Dec 2024

10/10 Excellent

??

5 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

10/10 Excellent

Terdtoon

20 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No.1 hotel in Phnom penh

Stayed 3 nights in Oct 2024

10/10 Excellent

toshio

13 Sept, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

スタッフの対応がとてもよかった

Stayed 1 night in Sep 2024

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Sensory Park Urban Hotel Reviews

Reviews

Wonderful

9.2/10

9.4/10

9.6/10