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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationNagaWorld Casino6 min walk
    Popular LocationSantepheap Garden7 min walk
    Popular LocationSamdach Hun Sen Park9 min walk
    AirportPhnom Penh (PNH-Phnom Penh Intl.)38 min drive

Choose dates to view prices

  • Basic Double Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    More detailsBasic Double Room, 1 Queen Bed, Non Smoking
  • Deluxe Twin Room, Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room, Smoking
  • Deluxe Single Room, Non Smoking

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 1
    More detailsDeluxe Single Room, Non Smoking
  • Twin Room, Smoking

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    More detailsTwin Room, Smoking
  • Twin Room, Non Smoking

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    More detailsTwin Room, Non Smoking
  • Deluxe Twin Room, Non Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room, Non Smoking
  • Basic Triple Room, 3 Single Beds, Non Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsBasic Triple Room, 3 Single Beds, Non Smoking
  • Basic Double Room, 1 Queen Bed, Smoking

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    More detailsBasic Double Room, 1 Queen Bed, Smoking
  • Deluxe Single Room, Smoking

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 1
    More detailsDeluxe Single Room, Smoking
  • Basic Triple Room, 3 Single Beds, Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsBasic Triple Room, 3 Single Beds, Smoking

About this area

Phnom Penh

In the city centre, TOYOKO INN PHNOM PENH is in an area with good shopping. Independence Monument and Royal Palace are notable landmarks, and travellers looking to shop may want to visit Central Market and Phnom Penh Night Market. Looking to enjoy an event or a game while in town? See what's going on at Olympic Stadium.
Visit our Phnom Penh travel guide
Popular Location

What's nearby

  • NagaWorld Casino - 6 min walk
  • Santepheap Garden - 7 min walk
  • Samdach Hun Sen Park - 9 min walk
  • AEON Mall - 14 min walk
  • Independence Monument - 2 min drive

Getting around

  • Phnom Penh Railway Station - 14 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.) - 38 min drive

About this property

TOYOKO INN PHNOM PENH

3-star Phnom Penh hotel in Chamkar Mon, walk to Riverside
This hotel features a restaurant, a bar/lounge and a conference centre. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, dry cleaning and laundry facilities. All 328 rooms provide complimentary wireless Internet access, fridges and TVs. Other amenities available to guests include hairdryers, safes and phones.
TOYOKO INN PHNOM PENH offers 328 forms of air-conditioned accommodation with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free self-service breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese
  • Khmer

Business services

  • Computer station
  • Meeting rooms
  • Conference centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 4 PM and 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 12 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

TOYOKO INN PHNOM PENH
TOYOKO INN PHNOM PENH Hotel
TOYOKO INN PHNOM PENH Phnom Penh
TOYOKO INN PHNOM PENH Hotel Phnom Penh

Frequently asked questions

Can I cancel my reservation for free at TOYOKO INN PHNOM PENH and receive a full refund?
Yes, TOYOKO INN PHNOM PENH offers free cancellation on select room rates, because flexibility matters! Please refer to TOYOKO INN PHNOM PENH cancellation policy on our site for more details about any exclusions or requirements.
Is TOYOKO INN PHNOM PENH pet-friendly?
No, only service animals are welcome at the property.
How much is parking at TOYOKO INN PHNOM PENH?
Limited spots are available.
What time is check-in at TOYOKO INN PHNOM PENH?
Check-in is from 4 PM to 10 PM. After-hours check-in is not available.
What time is check-out at TOYOKO INN PHNOM PENH?
Checkout is at 10 AM.
Does TOYOKO INN PHNOM PENH provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 12 per vehicle, one-way, applies.
Where is TOYOKO INN PHNOM PENH located?
Located in Chamkar Mon, this hotel is within 1 mi (2 km) of Riverside and Independence Monument. Silver Pagoda and Royal Palace are also within 2 mi (3 km).
3.8
Good
5 - Excellent
38
4 - Good
54
3 - Okay
28
2 - Poor
9
1 - Terrible
4

4.3/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfort Not far away from exhibition This is good hotel around Koh Petch, Cambodia
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room , Clean and convention. Good hotel. Location wise it's near Aeon Mall (5 min walk)
Stayed 5 nights in Sep 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
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Stayed 2 nights in Jul 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed
The hotel has the worst customer service. Upon arrival at about 3.30pm, we were told that check in time is 4pm and check out is 10am, strictly no extension unless we are club members. We were told to hang around the lobby till 4pm, very inflexible. When we request for 1 extra towel, we were told it is chargeable as 1 guest is entitled to 1 towel per day. The next day when we got back to the hotel, we noticed that the hand towels were not changed as one of the towels was damped. I called for a change of towels but was told to pick up from the front desk myself. At the front desk, the receptionist said that housekeeping has complained that we put our skincare and cosmetic on one of the hand towels, if there is stain, we will be charged upon check out. This was really annoying. When I asked why the towels were not changed, she said they were still clean, no need to change. This was so contradicting. How do they determine if the towels are dirty enough to change? When there is stains? And we are charged for stains!!! Not only towels were not changed, the cups we used were not washed, toilet rolls and tissue were not replenished. When we asked for toilet rolls, we were told to wait till housekeeping make up our room to replenish. We have to insist that we get the toilet rolls. I wonder what does the housekeeping do everyday. We stayed on a non-smoking floor but the corridor smell of cigarette and saw cigarette butt on the floor. Our 3 nights stay was very unpleasant.
Stayed 3 nights in Apr 2019

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