- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle in the city
Stay was pleasant. The large privacy screen around pool from adjoining property was annoying but not the fault of the hotel. Unfortunately this screen wrapped around some other parts of the hotel too....so 117 & 118 two bed suites essentially have all natural light blocked out, as this solid privacy screen is about 12 inches from the hotel exterior. They do have two other 2 bed suites without this issue. For our 4 night stay we were first allocated 118 and could only be moved to another 2 bed suite (with natural light) the next day. The hotel should not allocate these light-less rooms unless they have specifically sold them as 'no window' rooms, which is pretty much what they are. That said, the rooms were well furnished in a funky way. If you don't mind not having any natural light, 117 or 118 two bed suites are great. But for the price, you'd expect to have natural light in these suite rooms....or reduce the price! Pool area and menu good. Interesting and varied teas available. Breakfast ok with usual buffet style of mixed bagatelle. Night porter had some interesting questions for my Khmer wife when we came back late from a night out. He caught on pretty quick and apologised. Would probably stay here again if could guarantee what room we'd be getting for sure. Staff brilliant, friendly, helpful and efficient.