My brothers & I stayed at the motel starting February 7th, & when we checked in after a days travel there was no hot water. I was told at different times when checking there would be hot water, but turned in for the night when it got too late without showering because of no hot water. I requested an inconvenience adjustment, but received none. The room was acceptable, & cleaned when requested, as well as clean towels & sheets. No homeless seen, & property maintained acceptably.