"It is a very unique hotel. Fun place. Having a fridge that's actually cold and a microwave would be great for all these overpriced food we had leftover. The double beds were horrible to share... I did not get the room I signed up for. We were over the kitchen and it smelled like food and te view was ugly. The pool was great until Saturday when they treated us like criminals after we had been there and stayed after checkout to enjoy it... a ritzy hotel like valley ho should never subject their paying guests to being paper braceleted to enter the pool they paid for...and the drink situation... no, staff was great...I recommend it Monday thru Friday but not on Saturday with the pool fiasco."
"Overall good spot, it seemed a bunch of repairs were going on with part of the waterfalls. My “falls view” room was not as expected.
The staff at the pool cafe were really great, Jewel was very friendly and nice!
Check in and out was a breeze
The beds were hard tho so sleep wasn’t as easy to get"
"This was my 3rd time staying here and the place overall was as good as expected. The new pool area was a great addition as it wasn’t there on my previous stays. Onsite food and beverages checked all the boxes. The only downside was that the main pool was closed for scheduled maintenance on our last day and a half. I would have thought Expedia would have informed us of this closure and provided options such as a reduced rate for the last night, a resort credit or something along those lines."
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