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Best Western Downtown Phoenix

2.5 star property
Travelers start their day with a complimentary breakfast before lounging poolside in the Arizona sunshine at this downtown sanctuary with attentive staff

Choose dates to view prices

The Best Western Downtown Phoenix offers a free breakfast buffet to fuel morning adventures. Guests can cool off in the outdoor pool, relax on sun loungers, or unwind in the spa tub after shopping on site. In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is S$241
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(113 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

King Suite with Separate Bedroom

  • Sleeps 3

King Suite with Sofa Bed

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 5

Queen Suite with Two Queen Beds - Disability Access

  • Sleeps 5

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9.2 out of 10, Wonderful, 919 reviews
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About the area

Located in Downtown Phoenix, a neighbourhood in Phoenix, Best Western Downtown Phoenix is in the entertainment district and near the airport. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Tempe Town Lake. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. Visit our Phoenix travel guide
Map
620 N 6th St, Phoenix, AZ, 85004

What's nearby

  • Arizona Center showing night scenes
    Arizona Center
    3 min walk - 0.3 km
  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    7 min walk - 0.6 km
  • Chase Field featuring night scenes and signage
    Chase Field
    14 min walk - 1.2 km
  • Talking Stick Resort Arena
    Mortgage Matchup Center
    14 min walk - 1.2 km
  • Arizona State University - Downtown Phoenix
    3 min walk - 0.3 km

Getting around

  • Roosevelt - Central Ave Station
    13 min walk
  • Sky Harbor International Airport (PHX)
    14 min drive

Restaurants

  • Chick-fil-A
    7 min walk
  • Cobra Arcade
    7 min walk
  • Taco Boys
    8 min walk
  • Cheba Hut Toasted Subs
    6 min walk
  • Songbird Coffee & Tea House
    7 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center
Near Chase Field and Mortgage Matchup Center, Best Western Downtown Phoenix provides a free breakfast buffet, a terrace and shopping on-site. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Self-parking (surcharge), express check-out and a front desk safe
  • Luggage storage, a 24-hour front desk and a banquet hall
  • A lift, multilingual staff and outdoor furniture
  • Guest reviews speak highly of the helpful staff and location
Room features
All 90 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

Does Best Western Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Downtown Phoenix?

As of 12 Mar, 2026, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on 6 Apr, 2026 start from S$241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Downtown Phoenix pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Downtown Phoenix?

Self-parking is available for USD 18 per day.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Downtown Phoenix?

Checkout is at 11 AM.

Where is Best Western Downtown Phoenix located?

Located in Downtown Phoenix, this hotel is within a 15-minute walk of Arizona Center, Phoenix Convention Center and Chase Field. Arizona State University - Downtown Phoenix and Saint Mary's Basilica are also within 10 minutes. Roosevelt - Central Ave Station is 13 minutes by foot and 3rd Street - Washington Station is 13 minutes.

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Reviews

Best Western Downtown Phoenix Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 591 out of 1030 reviews
Rating 8 - Good. 262 out of 1030 reviews
Rating 6 - Okay. 94 out of 1030 reviews
Rating 4 - Poor. 39 out of 1030 reviews
Rating 2 - Terrible. 44 out of 1030 reviews

Reviews

10/10 Excellent

Karalee

Liked: Cleanliness, amenities, property conditions & facilities
Clean and pleasant stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Leanne

Liked: Amenities
Room was very comfortable, bathroom clean, breakfast was really good , great variety, location was very good minutes of everything we needed , staff was very helpful and nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely spotless, staff very helpful.
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent front desk staff.
Stayed 1 night in Dec 2025

8/10 Good

brenda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful. Room was dated but clean! Very close to the airport and plus for us!
Stayed 1 night in Jan 2026

6/10 Okay

Kate

Liked: Amenities
Staff were great. It was good for a few days. Easy access to airport and Hwy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
It was nice having the breakfast offerings, ample parking and a spacious room. We were very impressed with Best Western Downtown Phoenix amenities and thoroughly enjoyed our stay there.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly located. The room was comfortable, and the breakfast was great.
very thankful for the waffle bar
More waffles
Stayed 4 nights in Nov 2025

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were big, breakfast fine, good distance to downtown
Stayed 5 nights in Nov 2025

6/10 Okay

TtERRY

Liked: Property conditions & facilities
Acceptable - marginal concerning cleanliness, front desk clerk on second night was great and a keeper - professional, great customer service etc.
Stayed 2 nights in Jan 2026

8/10 Good

Kelly

Liked: Amenities, property conditions & facilities
The front desk attendant was amazing. He seemed to be working our entire stay but never once seems tired or annoyed. He was extremely helpful and friendly the whole time. Made up for our room 219 smelling like mildew.
Stayed 2 nights in Jan 2026

10/10 Excellent

Quinn

Liked: Cleanliness, amenities, property conditions & facilities
Room was Perfect. Staff was very friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, bedding very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was centrally located. Right off the 10- Fwy. In the heart of downtown Phoenix close to Chase Field and the Mortgage Matchup Center. Hotel had plenty of on site parking. Very clean and had friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

alisha

Liked: Cleanliness, staff & service, amenities
Great location. Quiet and clean!
Stayed 1 night in Nov 2025

8/10 Good

Moheudin

Liked: Cleanliness
Clean room and courteous staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
The staff is all very friendly. The rooms are kinda older but they are larger and fit our needs. Went to a concert at Morgatage Matchup walked there and back. About a mile both ways, not too bad.
Stayed 1 night in Jan 2026

10/10 Excellent

chendra

Liked: Cleanliness, property conditions & facilities
get staff, location and parking. second time there
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The room was spotless. The food was delicious and the service was great especially MJ and Alec at the front desk. They were just amazing and so kind and I really enjoyed my stay there. I will be booking with you guys next year four Almqvist 2026+ my husband thought that they had great security And protocols.
Stayed 5 nights in Dec 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Friendly staff at check in and check out, would highly recommend! Felt safe entire stay.
Stayed 1 night in Oct 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and courteous staff. The hotel is older, but well kept and clean. Very convenient being walking distance to many of the event centers downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, near venues in the downtown area. Our room as clean and quiet and the beds were comfortable. Coffee in the lobby was great and hot breakfast was very good.
Stayed 2 nights in Oct 2025

6/10 Okay

Helena

Friendly staff, building is older and could use updates. Soft beds.
Stayed 1 night in Nov 2025

6/10 Okay

Marcos

Liked: Amenities
Room & service were average, sheets were clean but worn with a couple of small tears. Bathroom had a mildew smell due to no vent exhaust fan. Noisy as far as hearing everyone's door slam and traffic noise. Buffet breakfast a plus, lots of options.
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The staff was exceptional. We arrived later on Tuesday and the person on duty went above and beyond to accommodate us. She was welcoming, kind and funny. The room was very clean. The breakfast was delicious.
Stayed 1 night in Nov 2025