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Reviews of Hampton Inn Phoenix/Glendale/Peoria

2.5 out of 5
Hampton Inn Phoenix/Glendale/Peoria
8408 W Paradise Ln, Peoria, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 908 reviews" "
Rating 8 - Good. 273 out of 908 reviews" "
Rating 6 - Okay. 100 out of 908 reviews" "
Rating 4 - Poor. 33 out of 908 reviews" "
Rating 2 - Terrible. 20 out of 908 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marissa De La

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night but next time would like to try the pool.
Stayed 1 night in May 2024

10/10 Excellent

Cynthia, Sun City

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was very easy. The room was very comfortable.
Stayed 2 nights in May 2024

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was a person on the property wearing a court appointed ankle bracelet hanging out at the pool area for hours . Not sure what that was about. The shower drain was clogged leaving you in standing water as you shower. The bedding is tattered and very dingy like something you would see at an old hotel. Not the usual great standard I’m used to at a Hampton.
Stayed 4 nights in May 2024

6/10 Okay

Maaz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast horrible everything was empty by 8 am and staff was not replenishing them. I had to ask for the eggs and potato’s and sausages to be replenished. I was told oh the scrambled eggs will take about 15 minutes. The staff was not very friendly
Stayed 1 night in May 2024

10/10 Excellent

suzanne, Prescott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at check in....clean room and pretty good complimentary coffee in the lobby
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Stayed 2 nights in Apr 2024

6/10 Okay

Catrina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the convenient location for our trip. The breakfast had a nice assortment of breakfast foods.
Stayed 3 nights in Apr 2024

8/10 Good

Gene

Travelled with partner
Liked: Amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2024

10/10 Excellent

Tony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Ben was awesome.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to the hospital
Stayed 2 nights in Apr 2024

6/10 Okay

daniel

Liked: Cleanliness
nothing
Stayed 6 nights in Mar 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and quick to respond to any issues.
Stayed 3 nights in Mar 2024

6/10 Okay

Tayler

Travelled with partner
Disliked: Staff & service
Good location. Very average. Not worth what I paid for it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for spring training!
Stayed 3 nights in Mar 2024

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff courteous. Many restaurants in the area. Rooms clean and cleaned daily. Now free drinks and snacks in room.
Stayed 4 nights in Feb 2024

6/10 Okay

Douglas A

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Lack of maintenance and upkeep, worn out beds, peeling wall coverings, general cleanliness concerns
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Stayed 1 night in Feb 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Derrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was little high, Staff was nice room was clean. Parking was accommodating.
Stayed 7 nights in Jan 2024

10/10 Excellent

Camrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff is kind and attentive.
Stayed 1 night in Feb 2024

2/10 Terrible

T

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have bed bugs and was rude about it tried to blame me , I was only in that room for about 20 min , Expedia agent hung up and I was unable to get any help as to where to stay , I slept in my suv. I feel like Expedia dropped the ball !!! There was a hotel next door for their cheapest room was 70$ more and I was told that in four days Expedia would be done with their investigation , I feel like as a customer of Expedia they didn’t care , I’m handicap , sick and at 54, I feel like nobody really cared , the hotel said they would clean my suv but have not heard from anyone ! I am calling the health dept and the media they should know about how I was treated and the bed bugs -so nasty and I would have been happy to move to another hotel next door for the cheapest room was 70 $ room -but in the end Expedia and Hampton in didn’t care about me !! 😳
Stayed 1 night in Feb 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend Hampton Inn
Very nice stay, friendly staff, and close to nice restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Close to a lot of eating choices. Big parking lot. Breakfast was nice for a free hotel breakfast. Our room was on the first floor right at the front of the hotel so we heard all of the cars coming and going from the parking lot as well as the traffic at the street, but actually slept great as it seemed to quiet down as it got later, but if you have difficulty sleeping definitely request a room away from the parking lot. Bed was comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfortable bed, friendly and helpful staff. Breakfast selections were plentiful and we appreciated having tea, coffee, and hot water available 24/7. We will be traveling to Peoria often to see our son, and this hotel will be our go-to.
Stayed 3 nights in Jan 2024

10/10 Excellent

Scott

Stayed 4 nights in Jan 2024

8/10 Good

Starlyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rooms were clean. Staff was friendly.
Stayed 2 nights in Jan 2024

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Aisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed our stay. Clean room with tons of dining options. We ate breakfast at the hotel each morning which was very convenient and tasty.
Stayed 2 nights in Jan 2024

10/10 Excellent

José Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good neighborhood a lot a places for dinner
Stayed 1 night in Dec 2023

10/10 Excellent

JR

Stayed 1 night in Dec 2023

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have restaurants, a mall, and Costco. In addition, the mall has a small bowling alley, arcade, and karaoke rooms.
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
it was on over night stay. Check in was great and lady was was very nice and helpful. Both rooms were great and love that we had snacks and drinks in our room. Pool was warm so our kids were able to go swimming in the evening. The breakfast was also great!. Overall, i would reserve a room here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian, Triangle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Annetta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

ROBERT

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gere

Stayed 1 night in Dec 2023

8/10 Good

Stefanie

Travelled with group
Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Dec 2023

10/10 Excellent

aaron

10/10 Excellent

Shiasia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the hotel was clean will be coming back .. There was so many food choices to choose from and that was a great deal .. The diamond area 15 minutes..
Stayed 1 night in Dec 2023

10/10 Excellent

Lori, Glendale

Stayed 1 night in Dec 2023

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy in hotel
Stayed 1 night in Nov 2023

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby highway noise, even during the night. Better insulation from the noise needed for windows. Otherwise very good, as usual.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, convenient, and good parking. Breakfast was good. Very nice breakfast service attendant
Stayed 3 nights in Nov 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the hotel was central to everywhere we wanted to go.
Stayed 4 nights in Nov 2023