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Hilton Garden Inn Surprise Phoenix

3.0 star property
Travelers gather around the welcoming firepit with friends or find a peaceful spot under umbrellas by the outdoor pool at this Phoenix-area retreat

Choose dates to view prices

Hilton Garden Inn Surprise Phoenix offers a quiet escape in the heart of Surprise. Relax by the firepit, explore the garden, or soak in the spa tub after a day of activities. Enjoy free in-room WiFi, dry cleaning services, and attentive staff ready to assist.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
The current price is S$155
includes taxes & fees
7 Jun - 8 Jun

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Exterior
Holiday Inn Express Surprise by IHG
Stadium Village
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,001 reviews
The price is S$136
includes taxes & fees
31 May - 1 Jun
Holiday Inn Express Surprise by IHG
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.99 for adults and from USD 10.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Surprise Phoenix have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Garden Inn Surprise Phoenix?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Surprise Phoenix on 7 Jun, 2026 start from S$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Surprise Phoenix pet-friendly?

Yes, Hilton Garden Inn Surprise Phoenix allows cats and dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Surprise Phoenix?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Surprise Phoenix?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Surprise Phoenix?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Surprise Phoenix located?

Located in Stadium Village, this hotel is 0.6 mi (1 km) from Surprise Stadium, and within 12 mi (20 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Wigwam Golf Resort are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 589 out of 744 reviews
Rating 8 - Good. 104 out of 744 reviews
Rating 6 - Okay. 25 out of 744 reviews
Rating 4 - Poor. 15 out of 744 reviews
Rating 2 - Terrible. 11 out of 744 reviews

Reviews

Verified

10/10 Excellent

Darin

Liked: Staff & service, amenities, property conditions & facilities
Staff was wonderful. This was our second time staying with them and it won’t be our last!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff (Caleb), extremely helpful and always offering assistance. Hotel kept spotless, modern decor, very comfortable.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sabrina was amazing, so friendly and helpful and made our stay wonderful! The hotel was also very nice and clean. Overall 10/10 staff and stay :)
Stayed 1 night in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for spring training baseball. Clean and comfortable.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Erika

Staff was very friendly, everything was nice and clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kimberly Jo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, extremely courteous staff, good breakfast
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff. Great location!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marie

Excellent front desk staff!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness
Everything was great, and I had a smooth check-in. All the front desk agents were amazing. Jacob, the night auditor, provided excellent customer service and made check-in seamless. Amanda was very pleasant and kind enough to hold my room after my flight delays, which I truly appreciated. Caleb was also very helpful this morning when I needed assistance warming something up. Overall, I’m very happy with my stay and the excellent service I received.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness
For a pet friendly place there was not a good spot to walk a dog and no out side garbage cans to throw out your dogs poo in. However it was clean and staff were very nice.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean and well designed. Staff is very friendly and helpful. Excellent hotel!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice, pet friendly and the staff was friendly and helpful. We come to Surprise often to see our grandchildren and this is our favorite place to stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Great room, friendly staff and good deal.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super friendly staff, clean. Everything we needed in a hotel and more
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Came for Royals spring training and it was a short walk to the stadium. Disappointed the breakfast wasn’t included. The breakfast was pretty expensive compared to what was offered. Staff was very nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel spotless. Staff courteous and welcoming. Room comfortable and spacious with a good mattress and shower.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Nice, clean place. Room is laid out well. Comfortable bed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Would like to have seen some bananas or apples available either in the snack bar or on the breakfast menu. I’d stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very friendly staff and great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place looked brand new. Each staff member we had an encounter yet with from the front desk to the bar and restaurant was excellent. We will absolutely be back.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Naomee

The hotel was beautiful and clean. The staff were very friendly. The breakfast was delicious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable. Great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

KEMPER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first stay at this hotel and thought the staff are very friendly as well as the facility in excellent condition. I’ll stay here in the future.
Stayed 2 nights in Dec 2025