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Reviews of Motel 6 Glendale, AZ

2 out of 5
Motel 6 Glendale, AZ
7116 N. 59th Aveune, 59th Avenue & Glen Drive, Glendale, AZ

Reviews

6.0
Rating 10 - Excellent. 160 out of 851 reviews" "
Rating 8 - Good. 153 out of 851 reviews" "
Rating 6 - Okay. 197 out of 851 reviews" "
Rating 4 - Poor. 144 out of 851 reviews" "
Rating 2 - Terrible. 197 out of 851 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe

Travelled with family
Liked: Amenities, property conditions & facilities
Need to focus more in the cleanliness
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr,2024
Hi Guadalupe,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

James

Stayed 1 night in Mar 2024

6/10 Okay

Mary

Travelled with partner
The train runs right behind the motel. Sounds off frequently during the night. The towels are small and thin. There wasn’t any Kleenex, shampoo or conditioner. We only had one washcloth and one hand towel. We could hear someone snoring in the next room. The pillows are small and flat. The bed was comfortable.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 17 Apr,2024
Hi Mary, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

2/10 Terrible

Cintya

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Bed bugs
Stayed 1 night in Apr 2024

6/10 Okay

KyleDeNeice

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is very helpful but I had roaches and my refrigerator and microwave were dirty and when I tried to leave I was locked in my room had to call up tonoffice to be let out of my room
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr,2024
Hi Kyle, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities
‘
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 17 Apr,2024
Hi Cesar, Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was rude to me after I told him our room has cockroaches: he replied: go stay at the Marriott. The other worker was right there laughing along with him. We had to get the room key reprogrammed every night we came back. We booked our room for 4 days, there was no microwave or refrigerator, cockroaches, rude workers.. I’ll never recommend motel 6 to anyone
Response from Brand Experience Team on 9 Apr,2024
Hi Susan,We are disappointed to learn that we fell short of your expectations. We take reports of pest control and poor service very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The listing forgot to mention: 1. The rail road. Four time during the night freight train horns AND ACTUAL VIBRATION OF THE BED prevented restful sleep...just like an old comedy movie. 2 NO hot water even after running for 20 minutes. 3. No hot water was OK because there were hairs in the shower and I wouldn't use it anyway. Serious let down from Ecpedia.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr,2024
Hi Mike,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Elizabeth, Carmichael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024

2/10 Terrible

Howard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms were terrible. Toilet hardly flushed. Seat broken. Dirty shower. Towels horrible. Only one pillow. Only two hangers. You had to hold the remote to the TV right next to the receiver to change stations, volume, on/off (It was torn from the wall). Microwave damaged, fridge damaged. No coffee in room. Complete bare necessities, Had to ask each day for towels. Asked for hangers twice, never received. How can you have a filthy bathroom door? Has an AARP discount but computer wouldn't give it to us at checkout, we were told we would receive it at checkout. Staff was nice but no help.
Stayed 5 nights in Mar 2024
Response from Nancy Y. on 2 Apr,2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Wayne, Puyallup

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool not open.
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 2 Apr,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Dick

Stayed 2 nights in Mar 2024

2/10 Terrible

Codylee

Disliked: Cleanliness, property conditions & facilities
Bugs in the room and smokey smell
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Paul

Stayed 2 nights in Mar 2024

8/10 Good

Elvera

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice if the refrigerator and microwave worked.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Stayed 1 night in Mar 2024

6/10 Okay

John

Liked: Staff & service
Front staff was very polite and helpful
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar,2024
Hi John,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Miqueas

Disliked: Property conditions & facilities
None
Stayed 1 night in Mar 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 19 Mar,2024
Hi Arturo, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 21 Mar,2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Rey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar,2024
Hi Rey, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 21 Mar,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Expedia quoted one price got billed 3 times the price at hotel.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar,2024
Hi Jorge, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

8/10 Good

Alena

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 19 Mar,2024
Hi Alena, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Lance

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shady as F. Several homeless addicts getting dropped off to stay by “rescue” organizations. Ceiling was drooping and wet in bathroom, the room had a stank to it, and the property was in a neighborhood in despair. Thankfully front desk staff allowed us to check back out and refund our money after we had been there about 90 mins. Pain in the neck to find a hotel last minute but I would have paid anything to not stay here.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 19 Mar,2024
Hi Lance, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Angelica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The damn train passes right behind the hotel, worst noise ever! Wakes you the hell up at night, passes by about 3 times every night. Everything is falling apart in the rooms, horrible area
Stayed 2 nights in Mar 2024

6/10 Okay

Harry

Travelled with partner
Easy walking distance to a number of really good eateries.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Harry,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 14 Mar,2024
Hi Margarita,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Asucena’s

Stayed 1 night in Feb 2024

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful at check in and gave me a first level room for ease of unloading.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar,2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Roland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets had hair on them. place was not cleaned Had to get a new set of sheets put them on myself...
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Roland,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Donald

Disliked: Amenities, property conditions & facilities
Needs a refit
Stayed 1 night in Feb 2024
Response from Raj on 20 Feb,2024
Guest reservations was canceled Guest did not stay here How can this person rate

2/10 Terrible

Yogo

Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 8 Mar,2024
Hi Yogo,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down and poor bedding
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Thomas,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 8 Mar,2024
Hi Monique,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

LavonneandJamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar,2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Alexis

Stayed 1 night in Feb 2024

6/10 Okay

Dean, Parkland County

Travelled with family
Liked: Staff & service
Location was good for our purpose. Building was older but clean.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Dean,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Spend the extra money this hotel is not worth it
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Christian,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Gerardo J Solis

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff very clean rooms
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb,2024
Hi Gerardo J Solis,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Odelquis

Stayed 3 nights in Feb 2024

2/10 Terrible

Mary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want to feel safe and have a 24/7 armed security, this might be the place for you! If you enjoy the sound of a constant train horn blowing through-out the night this might be the place for you. Want to sleep in past 6am and and also enjoy mexican music while the staff clean rooms as loudly as possible, this is the place for you! Like when your feet stick to the floor, it’s just old beer, this is the place for you! Bare bones in the room, no coffee maker. BUT wonderful brunch at the Bisucit Cafe!
Response from Brand Experience Team on 20 Feb,2024
Hi Mary,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Curtis

Travelled with family, Business traveller
Liked: Cleanliness
The room was very very bland. Not quiet, low intensity noise basically all night long.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hi Curtis,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Logan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s shit
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hi Logan,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Arthur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Little tiny livestock, need I say more?
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hi Arthur,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

tarnita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was clean and very nice for the price
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Okay

mark

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Shower was not working proerly. At the night there was too much noise.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 13 Feb,2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Carl

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Around 2-3am, there was a guy outside of my room cursing and yelling trying to get into someone's room. The police ended up being called.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb,2024
Hi Carl,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Jimmy Dewayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Elliot

It was quite
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6