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Reviews of Park Hotel Bhutan

3.5 out of 5
Park Hotel Bhutan
DC Complex. Opposite Zangtopelri Park, Phuntsholing, Bhutan

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ROSHMIN KRISHNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good
Stayed 2 nights in Oct 2023

8/10 Good

Manish

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with good behaviour.
Stayed 1 night in Jul 2023
Response from Jigme on 24 Jul,2023
Dear Guest,Thank you for staying with us and taking the time to give us your feedback! i have shared your compliments with the team.Regards,management

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Its an old property which is not even maintained properly. When we entered the room, the bed sheet had stains, ther
Stayed 1 night in Feb 2020
Response from Park Hotel, Phuentsholing on 17 Feb,2020
Dear Guest, Thank you for staying with us and reviewing us. We are very sorry to hear about your experience. If you can be more specific, I can look into this matter urgently. Kindly inform me which room you stayed in and when. You can mail us at reservations@parkhotelbhutan.com

10/10 Excellent

Dr, Phuentsholin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience is really good. The reception and garden areas are really beautiful and well maintained.!
Stayed 1 night in Oct 2019
Response from Park Hotel Bhutan on 10 Oct,2019
Dear Guest, Thank you for staying and reviewing us. We appreciate your time for reviewing us.

4/10 Poor

Narender

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very congested and not properly maintained. Few of the services promised are not provided.
Stayed 1 night in Mar 2019
Response from ITO on 24 Mar,2019
We are extremely sorry for the problems you have faced. May we know the services that were not provided so that we can improve it.

8/10 Good

Kaushik

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from ITO on 22 Mar,2019
Thank you for the rating. Hope to serve you soon again in the future,

6/10 Okay

Shivesh, GAUTAM BUDDHA NAGAR

Liked: Staff & service
Hotel facilities in the room need improvement. Staff behavior is good. Redeeming factor is that food quality was good. They do not have parking facility for cars which is very discouraging.
Stayed 1 night in Oct 2018
Response from Reservation on 13 Nov,2018
We are extremely sorry for the problem which you have to face. We shall look into the matter.

10/10 Excellent

sourabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was really good, staff were really helpful !
Response from Karna B Monger on 2 May,2018
Thank you for your valuable feedback and its pleasure to know that our services was up to your satisfactions level. We hope to see you in near future again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room and restroom were not very clean and comfortable. It’s near to highway, so all night one will be disturbed by traffic noise. There was some noise coming from neighbours. So all in all not a good experience.
Stayed 1 night in Dec 2017
Response from Karna B Monger on 2 Jan,2018
Thank you for your feedback. We are very sorry the services were not up to your expectation and we have made a note on it and its forwarded to the management for further discussion. Hope to see you in future.

10/10 Excellent

Sandeep Agarwal, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
comfortable
Stayed 1 night in Dec 2017
Thank you for your valued feedback. We are very happy to know that you enjoyed your stay in our hotel and our services were up to your satisfaction level. We hope to see you again in future.

10/10 Excellent

Saket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Thank You so much for your rating.

8/10 Good

vicky, koljata

Liked: Staff & service
Excellent transit hotel
Although the immigration/ permit procedure took very long and the check out time was 12 noon, we were not disturbed by the hotel staff to leave as late as up to 3pm.All this despite there being a considerable rush.
Stayed 1 night in Sep 2017
Response from Karna B Monger on 3 Nov,2017
Thank you so much for your valued feedback and your good time. We are very happy to know that you had a lovely time and loved our hospitality. We hope you will visit once again in coming future. We hope our government will come up new procedure for immigration/permit in near future.

4/10 Poor

GRACIELA

Disliked: Staff & service, room comfort
I will not saty there again
The property was ok, but the staff at the registration desk was rude, refused to help. At the time of my arrival they insisted that I had no reservations, did not try to help or offered any solutions. After a while they found/or got the reservation and I was given a room different than the one I had requested for.
Stayed 2 nights in Jul 2017
Firstly thank you for giving your valuable time to write a feedback, which is very helpful to improve from our side and we are very sorry and apologies for what you went through. I have make a note of it and forwarding this matter to the management for action. We hope you will visit us once again, so that you won't face such issue from our side and with good improvement.

10/10 Excellent

Suchit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was good.
Dear Sir, Firstly thank you for giving you good time to review as and we are very happy that you had a very good experience staying in our hotel and hoping that in future you will have more than that during next visit to Bhutan. I will be sharing your review to the management and to the staffs, so that they will feel good and satisfaction with their services that they have provided. Thank you With Best Regards Karna B Monger OTA Department

2/10 Terrible

praveen, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience, Not worth the money
Booked this hotel online for a night: This hotel was no where close to even a one stare hotel . The Room was dirty , blankets were not washed and stinking . The bathroom was really dirty and felt as it was not cleaned from the previous customers. Ordered a plate of cut fruits from the hotel for RS 150 and they only delivered a plate with a banana cut into pieces. Would not recommend this hotel for anyone. There are much better and cheaper hotels.
Response from Karna B Monger - OTA Department on 4 Apr,2017
We are very sorry that we couldn't provide good hospitality service to you and thank you for sharing your good time with us. We have discuss this problem and forwarded to the management and to the owner too. We will be happy to serve you in future with more improvement and with the good hospitality service. Thank you. With Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 19 Dec,2016
Dear valued Guest! Thank you for your valuable rating & comments too. We look forward to serving you again in the near future. - Karna B Monger