Pilai Beach

Amazing unit. We only stayed for one night due to missing our flight, but we were amazed by the property and its staff. We plan to spend more time at this resort on our next vacation to phuket.

The room was super clean. Staffs are friendly. AC was never a problem. The atmosphere is very romantic especially the pool area. Love the gym equipments. We would definitely come back again. Breakfast is awesome because the fact that you so many choices. A lot!

We booked this hotel because the group we were traveling with chose it based on TikTok reviews. For the price point, I think we could have purchased something better. However, we really enjoyed the welcome drink, breakfast, spa, floating lunch, and rooftop dinner. You can tell that this place is trying hard to reinvest into the property. The staff were extremely friendly and helpful. They even helped me arrange a welcome anniversary surprise for my wife. We booked a partial sea view room. Initially, we had a corner room with great AC and no view of the sea. Then we moved to a room with a partial view of the sea but with poor AC. My wife and I used the concierge to arrange a private tour for sightseeing. Minnie was attentive, personable, helpful, and communicative. The personal tour and driver she booked was the highlight of the trip. Also, this property sits on a steep hill. There’s a beach and 7-11 nearby, however, I wouldn’t walk to it. The property has golf carts and maybe you can have the staff drive you up and down the hill. They don’t even walk the hill. Overall, great staff, good property, and alright breakfast, but I think you can find more bang for your buck somewhere else. TikTok has overhyped this property. It wasn’t near anything we visited taking 45-1 hr to get anywhere.