Pinamungajan Holidays

Very clean room, hotel is under refurbishment at the moment but it was only minimally inconvenient. Restaurant is reasonable; only deficiency was that not all facilities were quite as advertised,

Didn’t use the pool this time, front desk attendants really polite, restuarants buffet was outstanding, when ever I’m in Cebu I will stay here. Rooms were very clean and comfortable beds n pillows, outstanding really appreciate how they maintain this property. Thanks again Quest hotel cebu

It was a good stay but maybe next time the management will provide hand towels. It’s accessible to SM mall which is the reason why I booked this hotel.

Property is okay. Great value for what I paid for it. Tis the only 2 bedroom, 2 bathroom hotel on Expedia in Cebu City, but cost less than most 1 bedrooms. Accomdated 4 people including myself, and paid a 1 guest rate for 4 guest. So value is unbeatable. However, communication is horrible. Who ever was left in charge of this unit, doesn't reply immediately. Some of my messages, took a week to get a reply. Check-in was painful. I wasn't informed which tower or what room # was until 3 minutes before 3 P.M. Check-in time. I needed that info so I could let security know so they would let me into property, park my vehicle, and drop off my bags at front counter. Even after I was finally given the Tower and room #, I wasn't told how to get into the room. Wasn't given a key or passcode. So I had to contact the property handler again, and was told it was a key and front desk clerk had it. So I asked the desk clerk for the key, and it was inside a lockbox. The desk clerk didn't have the lockbox's combo code. So had to contact propery manager yet again!!! And had to wait some more for property handler to reply. Basically, Check-in was 3 PM but it was much later before i finally was able to enter unit. So nice place, horrible communication.