Pinghu Holidays

Hotel is clean and the housekeeping Ms Hao is excellent service and very friendly and responsive fast.reception Ms Lena also very helpful to helping find out information that I need.fully experience and enjoying stay in this hotel.

Had some problems checking in but the staff were super friendly, spoke english and was just reassuring through the stay. Only issue was the smoke smell around the halls for those in dorms but it goes away once in the capsule.

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

You can't go wrong when you stay in a hotel that is strategically located right at the heart of Nanjing Road West, the shopping district and pedestrian mall. The Bund is only a few hundred meters down the road. In addition, Hop On Hop Off busses are close by. The room is well furnished, clean and comfortable to be our home away from home during our stay in Shanghai.

It’s Fine, but for that price I wanted more than fine. The staff is amazing though very friendly. A few issues with cleanliness ( cigarette butts near the doors of the elevator and hair that wasn’t mine in my bathtub found upon arrival) I was looking forward to using the amenities but there is no spa, no steam room and no sauna available to women, only men have access to a sauna. The hotel does have a nice location. I stayed in Shanghai at the start of my trip and at the end,the beginning I stayed at the Conrad. The Conrad is right next door and about the same price but the service and amenities there were exceptional. Go there instead