Piqua Hotels from S$87

"I don’t usually leave reviews, but this needs to be said. My experience at this hotel was unacceptable from start to finish. The first room I was given was dirty—there were bugs, stains on the bed, and it clearly had not been properly cleaned. When I brought it to their attention, I was moved to another room, but unfortunately, it was still not clean. I also want to be very clear—just because I had my dog with me does not mean I should be placed in a subpar or dirty room. That was extremely disappointing. To make matters worse, the interaction at checkout was just as frustrating. When I told the front desk I was checking out, I was met with attitude and resistance instead of basic customer service. I was told I had to wait, questioned repeatedly, and the conversation became unnecessarily tense. Overall, this was a very poor experience—between the cleanliness issues and the lack of professionalism, I would not stay here again."

"There was no water for most of my stay"

"This is an older hotel attached to a mall that has seen better days. For the price, it was fine to stay for the one night we were traveling. The staff was great. "

"Hotel was clean . Staff was friendly. Continent all breakfast was good. Felt like room was a good price. Would stay there again."

" Breakfast was great. Staff at breakfast was very helpful. Bed was clean, the bathroom was in poor condition. Cracks in ceiling and water damaged not repaired very well. Mirror on door was dirty. Light in ceiling was missing parts. I have pictures if you’re interested. Checking in was very slow. "

"I enjoyed my stay with great service "

"all good "

"Clean room, very friendly staff. Only 1 working elevator but great extra benefits."

"Stayed here on our recent trip south and again on our return home. Hotel and amenities were excellent and all the staff were exceptional in customer service. We are planning to book here next year. Would recommend staying here 100%."