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Reviews of Fairfield Inn & Suites by Marriott Washington Casino Area

2.5 out of 5
Fairfield Inn & Suites by Marriott Washington Casino Area
451 Racetrack Rd, Washington, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 598 out of 826 reviews" "
Rating 8 - Good. 169 out of 826 reviews" "
Rating 6 - Okay. 30 out of 826 reviews" "
Rating 4 - Poor. 15 out of 826 reviews" "
Rating 2 - Terrible. 14 out of 826 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nn
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

8/10 Good

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really close to the Hollywood Casino (went for an event there), lots of drive thru and sit down dining options within 1-10mins from property (Wendy’s within 3min walking distance). Open air mall within 5mins. Rooms were spacious, staff was really nice, I just thought bathroom shower areas were a bit dated compared to the rest of the room/bathroom and there was no bathroom fan…which was really odd and did not help with sounds or ventilation for steam. Breakfast could use a waffle maker or two or maybe a couple more hot options, but was normal for included breakfast. Receiving/entrance was spacious and inviting as well- has bar from 5-10pm. They do offer appetizers, but I did not ask or partake. Would go and stay there again.
Stayed 2 nights in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and fairly new property Would stay here again
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities
So happy!
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for one night. The hotel was clean, safe, and quiet. Parking was easy and also felt safe. Breakfast could use an upgrade. I suggest rather than offer a dozen mediocre items, just pick 2-4 and make them awesome. Will come back.
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Lori, Marlton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. All staff were friendly and welcoming. Room was clean and comfortable with a large TV. Modern bathroom and sink with lovely walk-in shower. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

2/10 Terrible

Lada

Stayed 1 night in Apr 2024

6/10 Okay

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, everyone there was so nice!! The bed and pillows how ever was terrible!! That is probably our only compliant!!
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very quiet rooms and super comfy beds.
Stayed 1 night in Apr 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

6/10 Okay

Debasish

Liked: Cleanliness, property conditions & facilities
Breakfast was bad/super basic. We eat outside. Breakfast Staff was not very friendly. Deluxe room was very basic too. Over all ok stay.
Stayed 2 nights in Mar 2024
Response from Devon Belford on 29 Apr,2024
Thank you for your feedback. We will share it with our leadership team. We hope to welcome you again should your travels bring you back to the area.

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were checking out on monday. Its 8am and the cleaning staff were in the next room just yelling to each other for well over an hour. We all really needed an etra 2 hours of sleep we had a very long drive home. It was crazy over the top loud.
Stayed 2 nights in Mar 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback. We apologize for the experience you received. We will share this with our housekeeping leader. We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Kimberley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional and hotel was clean. Beds were super comfy! Location was also ideal. Thanks for a great stay!
Stayed 1 night in Mar 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

8/10 Good

Dean S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway
Stayed 1 night in Mar 2024
Response from Devon Belford on 29 Apr,2024
Thank you so much for your feedback! We hope to welcome you again should your travels bring you back to the area.

10/10 Excellent

Canice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very accomadating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael W.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access of the hwy and plenty of food options nearby. Had a nice bar inside.
Stayed 1 night in Jan 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Carmen, COROAPOLIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room ws comfortable and clean. Representatives very helpful and pleasant. Thank you
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

YVONNE

Stayed 1 night in Dec 2023

10/10 Excellent

Scott, Nashua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is great. Marsha was wonderful and helped us with everything!
Stayed 8 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Shower floor seemed dingy. The one thing I didn’t bring because there is usually one in every room I go to, was the little pack of makeup remover. There was none! Breakfast was ok, hashbrowns were sooo spicy. Coffee ? - eh, ok! Bed was ok and pillows flattened as soon as you laid down on them. The staff was outstanding and was working very hard to accommodate everyone. The hotel was good for a one night stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

8/10 Good

ANN, FREMONT

Stayed 1 night in Dec 2023

10/10 Excellent

Joy

Stayed 1 night in Dec 2023

4/10 Poor

Lonnie

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor customer satisfaction
The room that we originally booked was supposed to be one king and a double size sofa bed the shower was supposed to be a glass walk-in shower end up being two queen beds and a tub that was hard to get into I had to use a shower chair really wanted the glass shower this was a special getaway for me and my love we got engaged but it turned out to be not so nice with the hotel room the bed was really really hard same with the other bed and the couch was real hard couldn't even sit on it to watch TV room was clean but everything else when I called down to ask about changing room the lady said that she was very busy she would try to change the room I said don't worry about it she bring up a shower chair and then didn't even bother to check to see if everything was okay
Stayed 1 night in Dec 2023

8/10 Good

Danielle

Travelled with family
Breakfast was decent, pool was small. Workout space had everything you’d expect in a hotel. Room was spacious.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Abhijeet

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Liked: Amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Dec 2023

10/10 Excellent

SAIED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The hotel is a great find for a reasonable price. It was clean, spacious and the staff was friendly.
Stayed 1 night in Dec 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback! We hope to see you again should your travels bring you back to the area.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby and bar area with some dinner options for purchase at the bar
Stayed 1 night in Nov 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback! We hope to see you again should your travels bring you back to the area.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room. We will return.
Stayed 1 night in Nov 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback! We hope to see you again should your travels bring you back to the area.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was quiet and the staff was exceptional. Looking forward to return.
Stayed 1 night in Nov 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback! We hope to see you again should your travels bring you back to the area.

10/10 Excellent

Hyejin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is sparkling clean!! I travelled with 4 kids and I had to use the pull-out couch. The blankets and linens are prepared in a clear zipper bag for the full-out couch. It was really convenient. I highly recommend this place.
Stayed 1 night in Nov 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback! We hope to see you again should your travels bring you back to the area.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the simple check and overall cleanliness of the hotel. An excellent breakfast was included and the coffee was great.
Stayed 2 nights in Oct 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback! We hope to see you again should your travels bring you back to the area.

10/10 Excellent

Sherri, Roaring Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not here long, just over night after a WVU football game. Not sure why we had an accessible room but it was spacious and clean.
Stayed 1 night in Nov 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback! We hope to see you again should your travels bring you back to the area.

4/10 Poor

Debra

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback.

8/10 Good

William, Scranton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback!

10/10 Excellent

Diana

Stayed 1 night in Oct 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback!

6/10 Okay

Verified traveller

Travelled with group
Stayed 1 night in Oct 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback!

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from Devon Belford on 8 Dec,2023
Thank you for your feedback!