"I have always enjoyed staying at Hampton and have consistently received great service, which is why this experience was so disappointing.
We left our room early in the morning expecting it to be cleaned by the time we returned, but it had not been serviced. When I went to the front desk to inquire, I was told that housekeeping needed to prioritize rooms from guests who had checked out so they could be prepared for incoming guests. While I understand that process, in my experience at other hotels, housekeeping is usually able to service occupied rooms before afternoon check-in times.
We left again and returned later, only to find that the room still had not been properly cleaned. Fresh towels had been left, and the beds were made, but the sheets had not been changed nor the floor was vacuum nor wiped. There was also a clump of hair on the floor that had not been picked up which was very disappointing.
I do want to recognize one staff member who stood out. She had short curly hair and was incredibly kind and welcoming to everyone. Unfortunately, I did not get her name, but she provided excellent customer service and made a positive impression during our stay.
I will continue to choose Hampton because of my past positive experiences, but I hope housekeeping standards improve to match the level of service I have come to expect from the brand."
"If you enjoy watching homeless people fight in the parking lot, this is the place for you. If you wish to get acquainted with the local police just so you can get out of your vehicle in the parking lot without being accosted or hurt by said fighting people, please stay here. The staff are rude. The entire trip was nothing short of a nightmare. Moved hotels less than 24 hours later and forfeited money to get away from this place. Avoid like the plague."
"Breakfast is great for the price. I don't like the locks personally. It's very difficult to get in the room as the card doesn't work most of the time."
"There was only one working elevator out of two when we arrived. The second day of our stay the last elevator broke. This left us having to go up and down 6 flights of stairs. The staff was incredibly rude and yelled at guests when they had concerns about getting to and from their rooms. We checked out early as this was the final straw. I lugged all our bags down 6 flights of stairs.
The room was outdated, but more importantly it was unclean. The chair was falling apart and stained. The couch was covered in stains. The entire room was dusty.
It also “shares space” with an extended stay option that is housing people who are currently experiencing homelessness- which is fine, but was not mentioned anywhere as an option- or we likely wouldn’t have stayed their with younger children."
"It has been awhile since we last stayed in New Haven Hotel. It exceeded our expectations in many aspects, and we would likely come back during our future visits."
Yes, there are holiday rentals close to the most popular sights in Plantsville, or you can select a more secluded option if you're looking for a relaxing stay. Our travellers say Plantsville has a good selection of restaurants. Make sure you have time to check out the breweries and shopping during your trip.
How many holiday rentals are there in Plantsville?
Expedia has 7 holiday rentals for your stay in Plantsville.
What’s there to see and do in Plantsville?
Explore the area and family-friendly sights such as Lake Compounce, or get out into nature at a spot like Pine Lake Park. In the wider area, you’ll find Mount Southington Ski Area and Hawks Landing Country Club.
What’s a holiday rental in Plantsville like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Plantsville. Holiday rentals feature amenities like WiFi and washers and dryers so you'll feel just like you're at home. If you're concerned about a clean environment, a holiday rental can provide a sense of security away from public hotel lifts and busy front desks while still allowing you the experience of travel. You'll also have more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is a popular choice for family gatherings.
Go further with the Expedia app
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
Scan the QR code with your device camera and download our app