Does Avra Imperial Hotel have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

Is Avra Imperial Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 6 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Avra Imperial Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Avra Imperial Hotel?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Avra Imperial Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Avra Imperial Hotel?

Some rate plans available at this property are all-inclusive.

Where is Avra Imperial Hotel located?

Located in Platanias, this beachfront hotel is connected to the convention centre, 0.6 mi (0.9 km) from Orthodox Academy of Crete, and within 20 mi (32 km) of Manousakis Winery and Old Venetian Harbor. Falassarna Beach and Balos Beach are also within 20 mi (32 km).

Avra Imperial Hotel Reviews, Deals & Photos 2025

About the area

Located in Platanias, Avra Imperial Hotel is connected to the convention centre. Manousakis Winery and Old Venetian Harbor are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Falassarna Beach and Balos Beach. Orthodox Academy of Crete and Elafonissi Beach are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

Visit our Kolymvari travel guide

10/10 Excellent

Catherine

4 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!

Stayed 8 nights in Jun 2025

8/10 Good

Hui

17 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No refund when I made duplicate booking

All are good, except no refund when I made duplicate booking by mistake, even I talked to them 1 week before the arriving date. I waste 3 nights

Stayed 5 nights in May 2025

10/10 Excellent

Amanda

13 Aug, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every little thing we needed they took care of. Amazing stay.

Stayed 3 nights in Aug 2024

10/10 Excellent

Marie-Aude

25 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!

Stayed 6 nights in Oct 2024

10/10 Excellent

David

21 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Oct 2024

10/10 Excellent

Petros Sotiri

20 Oct, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area

Stayed 5 nights in Oct 2023

10/10 Excellent

Nathalia

25 Jul, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.

Stayed 7 nights in Jul 2023

10/10 Excellent

Jade

29 Jun, 2024

Liked: Staff & service, property conditions & facilities, room comfort

Quiet, relaxing resort

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.

Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

20 Sept, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.

Stayed 5 nights in Sep 2023

10/10 Excellent

VASILIKI

12 Aug, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)

Stayed 9 nights in Aug 2023

8/10 Good

June

22 Sept, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No sun on our patio

We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing

Stayed 3 nights in Sep 2023

10/10 Excellent

Kinga

15 May, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.

Stayed 7 nights in May 2023

8/10 Good

Ernst

25 Aug, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

Stayed 7 nights in Aug 2024

10/10 Excellent

Vadim

18 Aug, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Avra week

The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.

Stayed 7 nights in Aug 2022

10/10 Excellent

Ronny

1 Jun, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!

Stayed 7 nights in May 2024

10/10 Excellent

Rishi

16 Oct, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all inclusive stay with family

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities

Stayed 7 nights in Oct 2023

8/10 Good

Anthony

6 Jun, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Resort Amazing but room not as good as expected!

The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.

Stayed 3 nights in Jun 2023

8/10 Good

Michelle

2 Sept, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

Stayed 7 nights in Aug 2024

8/10 Good

Rohit

7 Oct, 2023

Liked: Staff & service, property conditions & facilities

Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.

Stayed 7 nights in Sep 2023

10/10 Excellent

Jana

8 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Das Avra Imperial Hotel überzeugt durch eine gelungene Kombination aus modernem Design, gepflegter Anlage und hoher Servicequalität. Die großzügigen Poolbereiche sowie der direkte Zugang zum Strand bieten ideale Voraussetzungen für erholsame Urlaubstage. Besonders hervorzuheben ist die Freundlichkeit und Professionalität des Personals, das stets aufmerksam und zuvorkommend agiert. Auch die gastronomische Vielfalt überzeugt: Von reichhaltigen Buffets bis hin zu qualitativ hochwertigen À-la-carte-Restaurants wird ein breites Angebot geboten. Insgesamt ein ausgezeichnetes Hotel, das hohen Ansprüchen gerecht wird und uneingeschränkt weiterzuempfehlen ist.

Stayed 7 nights in Aug 2025

10/10 Excellent

Vlasi

14 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Aug 2025

8/10 Good

Andrea

13 Aug, 2025

Liked: Property conditions & facilities

Stayed 10 nights in Aug 2025

8/10 Good

Cäcilia

11 Aug, 2025

Stayed 6 nights in Aug 2025

10/10 Excellent

Tibo

30 Jul, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Jul 2025

10/10 Excellent

Chloé

26 Jul, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent rapport qualité prix . Deuxième séjour dans cet hôtel. Petit bémol : Le buffet manque un peu de diversité le soir.

Stayed 7 nights in Jul 2025

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