Hotel Playa del Carmen

2.5 star property
Beachfront hotel with free breakfast and beach bars

Choose dates to view prices

Photo gallery for Hotel Playa del Carmen

Free WiFi, bed sheets
Terrace/patio
Exterior
Free WiFi, bed sheets
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 1 of 1 room

Family Double Room

Highlights

Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
Located on the top floor
  • 55 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Sofa Bed
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About the area

Map
Avenida 10 Norte #130A, Playa del Carmen, Playa del Carmen, QROO, 77710

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

About this property

Hotel Playa del Carmen

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Playa del Carmen provides free self-service breakfast, 4 beach bars and a garden. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk and outdoor furniture
Room features
All guest rooms at Hotel Playa del Carmen have comforts, such as air conditioning, as well as
Other amenities include:
  • Bathrooms with baths
  • 55-inch Smart TVs with premium channels
  • On-request microwaves and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free self-serve breakfast available 10:00 AM to 11:00 AM on weekdays and 10:00 AM to 11:00 AM on weekends
  • 4 beach bars

Family friendly

  • Microwave on request

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Microwave on request

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 400 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 400 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Playa del Carmen Hotel
Hotel Playa del Carmen Playa del Carmen
Hotel Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is Hotel Playa del Carmen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 400 per pet, per night.

How much is parking at Hotel Playa del Carmen?

Self-parking is free at this property.

What time is check-in at Hotel Playa del Carmen?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Playa del Carmen?

Checkout is at noon.

Where is Hotel Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps away from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Hotel Playa del Carmen Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

MIGUEL ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fraude no existe el hotel

Nunca encontramos el hotel, nunca contestaron en el teléfono que viene en la publicación, no me regresaron el dinero, tengan cuidado
Stayed 2 nights in Apr 2022

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación excelente
Stayed 1 night in Apr 2022

2/10 Terrible

Eric

Stayed 1 night in Apr 2022

6/10 Okay

Constantin

Stayed 2 nights in Mar 2022

4/10 Poor

LUIS GERARDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal hotel

muy mala, llegue y no había nadie en recepción, un comerciante de un negocio de afuera me dio la entrada, en el cuarto no había toallas, ni jabón, me salí y solo deje las llaves en la recepción no hubo nadie para hacer el cHeck out
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Vi kunne ikke finde hotellet, da det havde et andet navn end der stod. Derudover larmede det meget fra en bar tæt på, og værelserne var beskidte. Det var en rigtig god placering og venligt personale.
Stayed 7 nights in Feb 2022

6/10 Okay

Enrique

Disliked: Staff & service, property conditions & facilities
Es para lo que es… solo dormir y ya… pero falta limpieza por los pasillos, la lluvia no impide que esté limpio. Faltan toallas, éramos 3 personas y solo dejaron 2, su excusa fue que se mojaron con la lluvia, sorprende que en una ciudad en donde llueve todo el día aún les “pasen” cosas así
Stayed 2 nights in Feb 2022

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villa del Mar hotel

Mi única queja es en la poca coordinación entre el hotel y la persona que se encarga de la gestión de reservas. Reservé una familiar doble por 1300 pesos(descuento especial solo en hotels.com) y a mi llegada la señora me dijo que solo tenia hab. sencillas. La señora fue muy amable y colaborativa pero me decepcionó saber que no tenia el tipo de habitación que reservé. El cuarto aun siendo algo básico estaba limpio y tenia extra amenities como Ac y tv ( con Netflix). Tambien me ofrecieron desayuno pero por motivos de tiempo no lo pude disfrutar.
Stayed 1 night in Feb 2022

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel advertises itself as hotel playa del carmen, which is not correct as it is called villa del mar, They also got their address wrong on Expedia website and therefore we spent two whole hours trying to find it, if it was not for a girl at another hotel we could have never found it, hotel was a 1 km a way from the address it was advertised. I wasted two whole ours and am very disappointed. Our room was very dusty and dirty when we arrived, hotel is next to a busy street and can hear noisy clubs and bars due to poor window insulation . Curtain did not fit and was woken up with direct sunlight early in the morning, tried to close it and whole thing came off and had to sleep without any. Aircon leaked and ruined all my clothes in the suitcase, found a massive cockroach indoor and am not joking it was massive.
Stayed 2 nights in Feb 2022