2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews of Mvngata Beach Hotel

4 out of 5
Mvngata Beach Hotel
Cerrada Zona Costera, Manzana 91, Lote 21, Playa del Carmen, QROO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 145 reviews" "
Rating 8 - Good. 18 out of 145 reviews" "
Rating 6 - Okay. 6 out of 145 reviews" "
Rating 4 - Poor. 1 out of 145 reviews" "
Rating 2 - Terrible. 1 out of 145 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andres, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas habitaciones
Stayed 4 nights in May 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place, love the dinner on the roof, beautiful atmosphere!
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful property. Intimate. Not too many guests. Exquisite!!!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Anne M.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view on the water! Beautiful spacious rooms and very accommodating staff!
Stayed 1 night in Feb 2024

8/10 Good

Auryel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning, the room we stayed in was glorious, the staff were all kind, helpful and thoughtful. The food is not good and will agree with other people who say it is also very overpriced, due to the quality and the reason for 4 stars (food 1, everything else 5). There are night clubs nearby and even though it's not in the heart of Playa and it was very, very loud until they closed down. Would still highly recommend for the property itself - location out of the busy areas, beautiful rooms, gorgeous property, beach front, lovely rooftop and the great people who work here.
Stayed 1 night in Feb 2024

10/10 Excellent

Nyima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel rooms, nice ocean view, walkable distant to the beach. Food options good but could be better as it was a bit expensive for the quality of the food. We ended up eating out for lunch and dinner for all 4 days. Having a rental car helped us to go out and explore, otherwise, it was a bit out from the main road. We wanted a quiet and private time together so the place offered that.
Stayed 3 nights in Jan 2024

8/10 Good

Namal

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Deborah, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and loved the balcony hammock.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jason

Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We stayed just one night on the way to a festival at the Hard Rock and we’ll stay one more night on the other end of our trip. Wish we had a whole week here, and we’ll definitely be back. Beautiful accommodations, wonderful staff, and amazingly comfortable and spacious room with a gorgeous view. The food at the rooftop restaurant was fantastic.
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional - great service!
Hotel and staff were amazing. Paying attention to detail, great food and service. Will be coming back.
Stayed 3 nights in Nov 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view from roof top pool and rooms, clean and beautiful layout. About 20 mins drive from Playa del Carmen. Food and drinks cost high. Staff helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely stay here again.
A beautiful and VERY clean hotel. The shuttle driver from Cancun Shuttle had a difficult time finding it when we were dropped off as it was late at night. We were greeted by the professional and friendly Fernanda. During our stay, Fernanda made sure we were having and exceptional time at the hotel and even offered to have the restaurants make special meals for my girlfriend who has multiple food allergies. Julio was also very helpful with our stay and very friendly. The beach is perfect for lounging. Multiple chairs are set up along the beach with drink service. There are swimming beaches on both adjacent properties as the beach in front of the hotel has coral reef very close to shore. The rooftop restaurant has a beautiful view with an infinity pool. Taxis will be needed to get into Playa Del Carmen (10 minutes). The rooms were very spacious, modern and exceptionally clean. I do think I'd opt to get and ocean front room next time though (no specific reason, the room we had was excellent). The TVs were Roku so we could Netflix and chill and night. This beautiful hotel is definitely a great place to stay if you want a quiet and relaxing stay with out the hustle and bustle of Playa Del Carmen. No harassment from sales people, no booming bass music to be heard, awesome staff, and relaxing environment made the Mvngata Hotel a place we'd definitely stay again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Steeve, SNELLVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full moon reflecting on the ocean
Stayed 5 nights in Oct 2023

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel on the beach
Beautiful hotel, friendly staff, on site restaurants are absolutely delicious. There were just a few things that I think they can improve on, one, beach towels are more like a yoga blanket, and you can’t swap them out at the beach/pool like at other hotels. Two, you cannot swim at the beach right in front of the hotel cause there are rocks and sea urchins- this should be more prominent when booking. Lastly the check in process is way too extensive and too much information is given at the same time, I would suggest that they invest in an app or put more info on their website so guests don’t have to sit through almost an hour of going over rules, a tour, etc and can explore on their own.
Stayed 2 nights in Aug 2023

8/10 Good

Angelo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and the service. the food was delicious.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tammy

Stayed 4 nights in Jun 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time in Mexico and we were looking for a lounging, beach experience. What we weren’t looking for was something I’ve seen depicted, or that I’ve heard about: the overstuffed “Sandals” type resort with all-inclusive cheap alcohol and boring food. We didn’t want it to feel like a time share we were visiting, or we were getting a cliche American experience in Mexico. What Mvngata does well, it excels at. It is a small, boutique oasis with only 20 total rooms. A very sought after restaurant and environment, many people from other resorts will back the bottom floor with a day pass so they can get away from the bustle of their own resort. But as someone staying at the hotel, you get premium access to everything they have to offer. We were picked up at the airport with ease in a private SUV (35 minute drive that we enjoyed round trip). Our room was enormous with an ocean view, crisp and cool with the A/C along with a stocked mini bar and hammock on the balcony. Breakfast and lunch were absolutely delicious and the food was Mexican cuisine, but with high end flair. Beach access is wonderful, though to swim in the ocean you have to walk five minutes north or south to more sandy areas (a non issue). But having said that, I would recommend the rooftop - my wife and I lounged by the pool for the extent of our visit as it looks out on the water. Adan was very helpful at the restaurant, and Roberto helped schedule a private beach dinner for me and my wife!
Stayed 3 nights in Jun 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small boutique hotel with excellent staff!!
Stayed 6 nights in Apr 2023

6/10 Okay

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Basic
Stayed 2 nights in Apr 2023

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but cozy hotel, friendly and helpful staff. The food is amazing , price is fair according to the area , roof top pool and dinning area is gorgeous. The only down side is the beach in front of hotel is not accessible due to too many reefs.
Stayed 3 nights in Apr 2023

10/10 Excellent

wade, Nolensville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little new boutique hotel just outside of Playa. Rooms are very nicely appointed and very large. Rooftop pool and restaurant were wonderful, food was always delicious, fresh. We neeeded a last-minute place for two nights, and we randomly chose this place…and we are so glad we did. Would highly recommend.
Stayed 2 nights in Apr 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

MIKE, annapolis

Stayed 2 nights in Mar 2023

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were amazing. Property was very well maintained.
Stayed 3 nights in Feb 2023
Response from Mvngata Beach Hotel on 25 Mar,2023
We are glad that you enjoyed your stay with us.

10/10 Excellent

Carlos, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern facilities, rooms are very spacious, staff is very friendly,
Stayed 2 nights in Feb 2023
Response from Mvngata Beach Hotel on 25 Mar,2023
We appreciate your feedback.Kind regards

10/10 Excellent

Geoffroy, Kirkland

Stayed 1 night in Jan 2023
Response from Mvngata Beach Hotel on 25 Mar,2023
Thank you for tyour time and leave us your comments

6/10 Okay

Lisa

Pros and cons. Recent stay
Kin was nice and helpful. Staff at rooftop restaurant seemed annoyed and inconvenienced. Didn’t bring basics unless asked just stood around gossiping. It was uncomfortable. Beautiful shower but water smelled like bleach! ESP the sink. Stayed on your skin for hours. Ended up using bottled water in the room to wash hands& brush teeth. Room does fog up and gets wet everywhere. Floors become slippery. Some positives-the room was big & looked nice. The view was just incredible (pitch black at night though)- we also got to see monkeys from our balcony which was super cool. They mentioned animals may approach. We were good with that. if it wasn’t for how bad the water smelled I probably wouldn’t even leave a review but my fiancé and I both felt that was something to share.
Stayed 2 nights in Jan 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our last night in Mexico at the Mvngata Beach Club before an early afternoon flight home the next day - so didn’t really have time to enjoy all it has to offer - but everything is top notch , the room is stunning , the staff attentive , just wonderful all the way . Only minor downside is the beach in front of the hotel isn’t swimmable - too many rocks and urchins - It there is decent swimming just a few minutes along the beach Would love to stay again
Stayed 1 night in Jan 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mvngata was incredible! The rooms look exactly like the photos which is rare. The staff was so accommodating, going above and beyond whenever we needed anything. The food was great and the waitstaff knew us two days into our stay. My kids loved them and e front desk staff, Claudia, Fernanda and Kin were spectacular. The pools are smaller than they seem but spent all of our time at the beach so we didn’t care. We will DEFINITELY return!

8/10 Good

Yevheniia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in Mvngata for 4 nights. We upgraded our room to an oceanfront one on the third floor, and it was a spectacular view to enjoy every day. The food on the roof top restaurant was terrific - tacos are the best I have ever had. The beach in nice and clean, but has rocks.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spacious beach-front rooms - except that there was no privacy on the balconies. This was awkward - especially with the “romantic” bathtubs on some. I mostly didn’t feel comfortable using my balcony if the couples next door were using theirs as it felt like an invasion of their privacy. Weird that they wouldn’t just have a better divider between the balconies. Overall it’s a lovely quiet boutique hotel but very pricey - as is almost everything in Playa del Carmen. With no transportation at all it felt particularly pricey to get to town to shop or walk around (about $50 Cad). The rooftop restaurant does have some live music but it all shuts down at 9pm and so it is very quiet in the evenings unless you leave the property and this requires driving or a taxi to town. The food was hit or miss. Some really excellent dishes and a few not so much.

10/10 Excellent

Danielle

Liked: Cleanliness
Fabulous

10/10 Excellent

Vanessa Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

6/10 Okay

Fernando, Panama

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Lauren

Stayed 4 nights in Sep 2022

10/10 Excellent

Nipaporn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs have service mind.
Stayed 4 nights in Sep 2022

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property. All staff was extremely atentive and very welcoming
Stayed 4 nights in Jul 2022
Response from Heriberto Castro on 7 Jul,2022
Dear Mr. Ruben Thank you for your comments

10/10 Excellent

Yazmin

Stayed 2 nights in Jul 2022

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. We booked another hotel with Expedia and it was not great. We asked for a refund and they said they could not. We booked this place and never looked back. Absolutely 5 stars all around
Stayed 4 nights in May 2022
Response from Heriberto Castro on 7 Jul,2022
Dear Ricardo Thank you very much for your comments Best Regards

10/10 Excellent

Genaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and had great service. Would come again
Stayed 3 nights in May 2022
Response from Heriberto Castro on 7 Jul,2022
Dear Genaro Thank you very much for your comments Best Regards

10/10 Excellent

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stress this enough. Amazing, amazing, amazing staff. They go above and beyond to make your experience memorable. Don’t waste your time looking somewhere else. This is the place to go!
Stayed 3 nights in May 2022
Response from Heriberto Castro on 7 Jul,2022
Dear Harrison Thank you very much for your comments Best Regards