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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
On a private white sand beach, near Quinta Avenida

Choose dates to view prices

Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Private beach, white sand, sun-loungers, beach umbrellas
Property grounds
1 bedroom, minibar, in-room safe, bed sheets
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room business centre

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

1 bedroom, minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

1 bedroom, minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

1 bedroom, minibar, in-room safe, bed sheets

Garden Balcony

Highlights

Balcony
Air conditioning
Mini-fridge
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room - Garden View

View from room

Standard Room - Garden View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Ceiling fan
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Playacar Beach - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Fah Restaurant Bar
  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪La Vicenta - ‬2 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Pelicano Inn Playa del Carmen - Beachfront Hotel provides a beach bar, a terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. The on-site restaurant, Pelicano Inn, offers breakfast, lunch, dinner and ocean views. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a free beach club on-site
  • Beach towels, multilingual staff and beach umbrellas
  • Concierge services, outdoor furniture and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Pelicano Inn Playa del Carmen - Beachfront Hotel have perks, such as air conditioning, as well as amenities, such as safes and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, mini fridges and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

Is Pelicano Inn Playa del Carmen - Beachfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Pelicano Inn Playa del Carmen - Beachfront Hotel doesn't offer parking.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 AM to 3:00 PM for a fee.

What time is check-out at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Pelicano Inn Playa del Carmen - Beachfront Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is Pelicano Inn Playa del Carmen - Beachfront Hotel located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city centre, just steps away from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

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Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 290 reviews
Rating 8 - Good. 96 out of 290 reviews
Rating 6 - Okay. 48 out of 290 reviews
Rating 4 - Poor. 18 out of 290 reviews
Rating 2 - Terrible. 13 out of 290 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025

8/10 Good

Jeimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location right off 5th ave. Very convenient if you're into the night life as there are 2 well known bars at the corners of the ave. The staff were all very lovely and super helpful. The food was amazing!! I do wish they had a pool but that is just a personal preference and doesn't take away from the hotel. The room itself was spacious and comfortable. Definitely would recommend and would stay here again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
exellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

8/10 Good

Fabiana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Staff are wonderful!! Loved our room and view!
Stayed 28 nights in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Everyone was very friendly and welcoming.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best holiday with our group. Everyone was extremely helpful and happy, epically Isaac. Thanks to everyone at Pelicano for an amazing experience. Will be recommended you to everyone.
Stayed 6 nights in Apr 2025

6/10 Okay

Natasha

Disliked: Property conditions & facilities
Lost power. Asked for towels and never received.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just walking distances to 5th Avenue and front beach with good restaurant food is good service is perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach close to all the restaurants and quiet loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Great location and service. Sadly there was seaweed on the beach so couldnt really enjoy it fully. The other beach was completely clean, so hope the seaweed will be dealt with the same way as at Mamitas beach. What I did not enjoy is having one socket in the room placed in a very strange location. Hope this will be looked into at some point as it would really improve the stay
Stayed 6 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the beach walking distance made it very pleasant stay, clean safe and welcoming I highly recommend!!
Stayed 4 nights in Oct 2024

10/10 Excellent

VERNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Great quaint hotel with a nice beach. Quiet and peaceful at night.The front desk is very helpful they even provided umbrellas on rainy days. Breakfast is good.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the fact that the property is right there on the beach. It's very easy to walk from our room to the beach. We really enjoy the daily breakfast too. It's nice to have bottles of water in the room, and the "welcome" drinks. We plan to return to this property, as we really enjoyed our stay. Thank you!!!
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service
Carolina and Lolita at the front desk were amazing and Daniel in the Resturant! Thank you for a wonderful experience
Stayed 1 night in Jan 2025

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Easy checkin..staff was very friendly and helpful. The breakfast was super. My only comment is its hard carrying 50 pound luggage up the 3 flights of stairs as there is no elevator. Also we were unsure that the entrance was the long hallway..there should be a sign pointing to reception.
Stayed 6 nights in Mar 2025

10/10 Excellent

Donald Edward

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is right on the beach which made for a very relaxing stay. It’s also very close to 5th avenue and all of the restaurants, so strolling and finding great places for dinner are easy. Can’t beat the Pelicano for the price.
Stayed 6 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and had a lot of good information and generally pleasant and helpful. The property is beautiful and clean. The view from my balcony was fantastic and I loved my room. The included breakfast was good. Despite it being right off Quinta Avenida it was quiet and peaceful.

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to negociate to have a guess on the beach.
Stayed 3 nights in Mar 2025