Hotels near Playa del Carmen Maritime Terminal

"The best staff and stay "

"Staff were amazing, service always great and the resort is lovely. Only downside is there isn’t really beach in front of the resort but a very short walk down. All in all we really enjoyed our stay and would come back"

"Solid hotel. Nice working kitchen. Staff helpful but take towels and robes when they clean and don't return unless you go down to request it, which was ok. The pool is not great as it is small and the hot tub isn't very hot usually but it is refreshing if you want a quick cool dip on a hot day. Overall we were happy and would stay there again, however we would get a 2 bedroom and make sure not to be on either of the streets bc it's very very loud on the weekends (think room vibrating). "

"We love staying here. I wish there was more shade."

"Great experience, wonderful hotel with a great service! "

"Honestly, the hotel is stunning. Everything was amazing. The only problem are the worker. Franck was very nasty. He should learn customer service. I’ll get a job where he will be happier. He has a horrible customer service and I’m a very pleasant person. That will be my only thing then everything else was amazing."

"Was exactly what we needed in a great location to everything. "

"Great location. "

"Traveled here in April 2026 and it was sooooo nice. The upkeep on the property is amazing, my husband and I had a great time, good music, staff was beyond amazing, everything was close by, beaches were kept clean and the pool, the food was amazing, I will definitely go back here again!"