Hotels near Plaza Real Monterrey

"The stuff is so rude with people they make your way for so long. The food is horrible. I and the food are so expensive"

"Beware of staying in lower levels, this hotel often rents spaces for events and the live extremely loud music started at 3:00 pm and ended at almost 2:00 am. It was unbearable."

"Other people who work in this all of the people who work in the hotel are so hospitable and efficient. The hotel itself is more than I’ve ever been. "

"Nothing, Nothing , Nothing. Avoid at all cost. Don’t event book. Worse service, AC Not Working in 3 rooms they gave me. First room sealing was falling off and water leaking everywhere. Checked in at 11pm. And was not able to get a good room till 3pm. Horrible."

"Like location for my trip objective. Did NOT like sewer odor in bathroom for several nights."

"Amazing location and staff"

"La regadera no tenía agua caliente y, aunque lo reporté de inmediato, pasaron 12 horas para que la “solución” fuera simplemente cambiarme de cuarto. Ese tiempo es excesivo para algo tan esencial. En recepción no supieron darme una respuesta clara ni una solución inmediata, ya que ni siquiera sabían cuándo podía venir mantenimiento. Honestamente, con esa experiencia, no considero volver a hospedarme ahí."

"We enjoyed our stay overall, but there were several issues that need improvement. The rooms we originally selected were not ready upon arrival, and one of the rooms had already been assigned to another guest. The staff was unable to assist effectively at that time, and it took about an hour to resolve the issue over the phone. The following day, there was a problem with the floor due to ongoing construction, and we were asked to change rooms, which was inconvenient. Communication with the front desk staff was also challenging, making it difficult to resolve concerns smoothly. On a positive note, the breakfast was good and enjoyable. We also really liked the city—people were very friendly. We would visit Monterrey again, but we are not sure if we would stay at this hotel."

"Offered complementary breakfast upon arrival. Sat for breakfast told us it was not free had to pay a ridiculous amount. Staff came back the were only charging 2 instead of 3. Told them it was 3 different checks all paying with debt card told us due to separating the tabs they were going to have to charge all 3 breakfasts, had to pay still."