Hotels near Pleasantdale Chateau

"We loved that this is an independent hotel and small business. The owner is a local and cares about Montclair. The interior is decorated brilliantly and has a clever motif. For example, the rooms don't have numbers, they have names. Inside each room you will find photos of famous people with that name. It's a fun game to guess who each of these people are and some of them may surprise you. Breakfast was included and some of the offerings came from local businesses. Parking was ample, which is a big deal in this area of Montclair. The hotel is also ideally placed within walking distance from many of the major attractions in town; it's nice to park the car in one, safe, location and be able to get to many of the places that makes this town special. Check-in and check-out is easy. We also loved the candy bar!"

"Everything was good. They are very good people there. My experience was very good."

"Easy check-in. Great location. Courteous staff and very clean."

"The breakfast was lousy. The coffee was terrible, the pastries mediocre, and the waffle mix was bad."

"This is an outstanding hotel. There is absolutely nothing to complain about. Staff were super friendly and helpful. "

"This is a good location and reasonably priced. Room was clean and spacious. Only small problem was checking in, as there was only one person at front desk and he was tied up on the phone with what sounded like a difficult customer. We waited several minutes before he could get us checked in, which was efficient. Otherwise fine."

"Nice size room and clean."

"Room did not match the pictures provided online, furniture was 30 years old and worn"

"I had a very disappointing experience at The MC Hotel, Autograph Collection. I booked a two-night stay but was forced to leave after just one night due to the conditions of my room. I was placed on what appeared to be a fully operational amenity floor, and it was extremely loud—so much so that I was unable to sleep at all. To make matters worse, I was assigned a handicap-accessible room without prior notice, which felt like an oversight given availability should have allowed for a better fit. When I checked out early, the front desk associate assured me that I would only be charged for one night and advised me to follow up with Hotels.com. Unfortunately, that turned into a frustrating cycle of back-and-forth, with each party redirecting me to the other. Eventually, Hotels.com went above and beyond to advocate on my behalf—but the hotel ultimately denied any adjustment. What’s most disappointing is the lack of accountability and customer care. After a 7-hour airport delay, we arrived exhausted, even shared our late-night food with the concierge, and still received a subpar experience in return. Being charged nearly $600 for a stay where I couldn’t even sleep—and had to leave early—is incredibly frustrating. Between the noise, the room placement, and the poor handling of a simple billing issue, this experience fell far below expectations. I would not return, nor would I recommend this property based on how this situation was handled."