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"The room was spacious, comfortable, and clean. It takes about 47 minutes to reach the city center by train, and the train station is a 13-minute walk away. The only downside of the hotel was the breakfast. All the food seemed to be sourced from very cheap, discount supermarkets, and the taste was not very good. If you just want something simple and inexpensive to fill your stomach, it might be fine. However, for a hotel of this standard, I found the quality of the breakfast quite disappointing and not appropriate."

"Stunning hotel in the heart of Karlovy Vary. The staff were professional, welcoming, and attentive throughout the stay. The room and amenities were of the highest standard, offering both comfort and luxury. One highlight I’d highly recommend is visiting the Becher Bar—don’t miss their unique in-house cocktails, which were truly exceptional."

"Amazing breakfast, the staff were really kind, a lovely room with everything u could need"

"The heaters didn’t work. They would fix them and then the next day, they didn’t work. They don’t have covers/blankets either, just small twin size covers like a twin mattress pad. The restaurant was the best part and so was the location!"

"Great spa and great breakfast "

"Clean room, friendly staff, decent breakfast buffet, paid parking (300 CZK)"

"Hotel was very nice, food was good and the staff where very friendly, and the gym was excellent"

"The staff was wonderful, efficient and pleasant. The property is a 19th luxury building, fully modernized while retaining its charm. Very clean, excellent breakfast, quite near the center of town with the collonades for taking the waters [the hotel had excellent spa facitliies]"

"A bit dated and tired but friendly helpful staff."