Minibar, in-room safe, soundproofing, iron/ironing board

Reviews of Veranda Pointe Aux Biches Hotel

4 out of 5
Veranda Pointe Aux Biches Hotel
Coastal Road, Pointe Aux Piments

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 197 reviews" "
Rating 8 - Good. 67 out of 197 reviews" "
Rating 6 - Okay. 19 out of 197 reviews" "
Rating 4 - Poor. 5 out of 197 reviews" "
Rating 2 - Terrible. 3 out of 197 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay for our honeymoon at Veranda Pointe Aux Biches. A quiet hotel with it's own private beach and gorgeous sea view rooms. We would highly recommend the Sandy Lane adults only part of the resort, and the day's catamaran trip was fantastic.
Stayed 7 nights in Sep 2023

8/10 Good

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First of all, I need to start by saying that the staff in the main dining area are 10000/10. They were simply marvellous. I’m not a fan of animals and unfortunately due to the dining area being open and connected to the beach, stray cats would wander in whilst dining. I alerted the staff and they ensured that they reserved a table for me which was out of the way for every single meal. They truly went above and beyond to ensure I felt comfortable. Thank you to the team! Overall, the stay was pleasant. My only gripe would be that for the first two nights, the AC wasn’t working in the room and I had to report this to the front desk numerous times and despite being told it was fixed and had been looked at, it hadn’t. This was unpleasant but for the last night, the very helpful hotel manager did upgrade my room and put me into a room with working AC which was good. It’s unfortunate that it was only addressed on my last night though and not earlier on in my stay. The hotel was clean and staff friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Paramjit

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was as described when I booked. We were allocated a room on arrival although we were a bit early. We managed to get a room on the quiet side of the hotel with the pool just a few steps away. Food at the buffet was good at breakfast and lunch. We only ate at the buffet dinner a couple of times. The privilege restaurant dinner was always good. A few names need mentioning for their great service during our stay, Anoop and Akshay amazing bartenders at the 2 different bars, Amand our regular waiter at the Privilege restaurant. Never seen anyone run around like him. And the room was kept perfect by Lutchmee. Te beach although not private was very well maintained. The sunset views were amazing. A few suggestions for improvements that we already mentioned to the management; - Need improved bakery as the desserts were too boring and old style. - Need more staff in the kitchen and waiters as food refilling was slow. - Better cushions for the dining room chairs. - The quiet side of the hotel is next to a marriage hall and it does get loud in the evenings and night almost ever other day. Management need to ensure that the noise/music is lower in volume and stops at the legally approved time and not go on late into the night. - Free massage voucher is only valid for 48 hours but no one told us and we could not use.
Stayed 9 nights in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem on the North West corner of Mauritius
The look of Veranda Pointe aux Biches, with the thatched roofs, was what attracted us to this resort. It didn't disappoint as you can see from the photos. Right from the start, the staff were very attentive to your needs. A good introduction to the resort by the front desk staff and a walk around the resort explaining various daily and weekly events. All the staff were super helpful and very welcoming and sociable. Special mention to Rodnay and Harel on the restaurant side. It's clear to see why Rodnay is one of the managers with great attention to detail. You didn't have to ask for refills with Rodnay on shift as he seemed to have a sixth sense, plus a great sense of humour. Akshay, Marie and Sara on bar duties at the Lazy Pool Bar. Ranee, our room service maid, who entertained us with a different towel sculpture every day, really cute! Asha, Nitesh and Sacha on the management staff who guided us, upgraded our room for our 30th wedding anniversary and recommended local trips to take advantage of. Thanks to Sacha for the upgrade from Comfort to Privilege, with a great view down to the lazy pool and the beach. Made our holiday so much more enjoyable. Last mention for the superb Transit Room, the best we have experienced. Our departing flight was at 21:25, so we enjoyed the hotel amenities all day. The Transit Room allows guests to take a shower, change and prepare for travel. Well done, because this was done in great style. Only neg, having to sign every time
View from groundfloor Privilege Room
Towel sculpture
Towel sculpture
Ti Punch on the beach
Stayed 10 nights in Sep 2023

4/10 Poor

gal, omer

Travelled with family and small children
Disliked: Property conditions & facilities
The most problematic thing for me is that the hotel put pictures of a newly part of the hotel, but when we arrived we were told that it is private area and not for the guest of the hotel. The rest of the hotel is poorly maintained. The pool has black weeds in it, the beach amenities are always dirty and the house keeping stuff are not that great. The reception have good attitude but work very slowly. The best thing that was really good in the hotel was the kids club, the stuff there were amazing. The food is not so good as well. I do not recommend at all
Stayed 3 nights in Aug 2023
Response from Vikram Gajeelee Hotel Manager on 24 Aug,2023
Dear Gal,We positively draw lessons in both positive and negative comments, while maintaining our quest towards excellence. We take to heart all comments raised from our guests and we are committed to continuously improve our operations. We are customer oriented and our main objective is to satisfy all our guests. We note with pleasure that you found the hotel lovely. We would like to convey to you our sincere apologies for if our standard in whatsoever manner did not meet your expectation. The whole team would be glad to welcome you again at Veranda Pointe aux Biches. Best sunny greetings from Mauritius. Yours Truly,Vikram GajeeleeHotel Manager

10/10 Excellent

Morag

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have just returned from a wonderful 9 days staying in a Privilege Room at Veranda Pointe aux Biches. The staff were all incredibly friendly and helpful; in particular Sonita one of the security guards, Shabeer and Stacy in the Sandy Lane restaurant, the wonderful massage team, and our incredible cleaner Lutchmee who went well above and beyond to make our stay so comfortable. The breakfast buffet was excellent, with a mix of cold and hot options - the freshly cooked omelettes were especially good. The entertainment staff were fab, and there was a good mix of activities on offer for free. We thoroughly enjoyed the cooking class for instance, and hired bikes to cycle to the Botanical Gardens. The beach area is incredibly well maintained and exceptionally safe with a security guard there all day. Our room was fabulous and very well maintained. All in all, we had the most wonderful trip and hope to be back to enjoy the spectacular Mauritian hospitality again soon.
Stayed 9 nights in Jul 2023
Response from Vikram Gajeelee Hotel Manager on 24 Aug,2023
Dear Morag, We are pleased to learn that you enjoyed every aspect of your holiday. It is indeed our main objective. We feel a great sense of pride to keep our guests happy and we are grateful that we are given the chance to please you, be at your service and eventually welcome you again at home in your Bare Foot Bliss Hotel. Thank you for your recent visit, we believe it will not be the last, as we keep the hope deep in our heart to welcome you again.On behalf of Shabeer, Stacy, Sonita, Lutchmee and on my personal name, please receive our warmest greetings from Mauritius. Sincerely Yours,Vikram Gajeelee Hotel Manager

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and exactly what we wanted for a relaxing few days
Stayed 4 nights in Jul 2023
Response from Vikram Gajeelee Hotel Manager on 11 Jul,2023
Dear John, Thank you for sharing your recent experience at our resort with other travelers.We are delighted that you enjoyed and appreciated your stay.It was really a great pleasure to have you here. We sincerely hope that we will welcome you again in Paradise Island Mauritius,Yours Faithfully,Vikram Gajeelee Hotel Manager

6/10 Okay

Ching Yee Kennes

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Rushed us for check out
Stayed 2 nights in Jun 2023
Response from Vikram Gajeelee Hotel Manager on 8 Jun,2023
Dear Ching Yee Kennes,Thank you for sharing your experience with other travellers and to have chosen the Veranda Pointe aux Biches for your holiday in Mauritius.We sincerely apologise that on your departure day, the high occupancy did not allow us to grant you leave your room later.The Check Out is at noon which allows us to completely redo a room after a departure. So, the room can be issued from noon to 2 pm for the next guest. We have also the transit room where you can have shower and a luggage room where you can keep your luggage while you will enjoy the hotel facilities till your departure time.The whole Veranda Pointe Aux Biches Team sends you sunny greetings and warmest regards. Yours Truly, Vikram Gajeelee Hotel Manager

8/10 Good

Marie Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by Yoghinee who ensured we felt comfortable before starting paperwork. As my husband only speaks English, Yoghinee made sure to communicate accordingly while taking us for a tour of the property. She also assisted in making sure we could access the gym from 6.30am. This young lady definitely created an amazing first impression for this beautiful hotel. The Privilege room was secluded but perfect for a peaceful and relaxing holiday with an awesome view. Rishi at breakfast was also very attentive and welcoming. He made sure that we had our preferred coffee every morning with no fail. John from the lazy bar, his cocktails were just delicious. His cocktails enhance the pool experience. Dining on the beach for the lobster night was a really nice way to really switch off and enjoy our holiday. Dinner was delicious. Hats off to the 2 chefs on the night. The restaurant manager at the lazy grill restaurant was also very kind, attentive and very professional. We had a guest to dine in one night without a prior booking, and he very humbly assisted by accommodating and making sure we had a great service. Thank you team. We will be back!
Stayed 6 nights in Apr 2023
Response from Vikram Gajeelee Hotel Manager on 31 May,2023
Dear Marie Michele, We derive an enormous joy to learn that we contributed in the best holiday you ever had. Our purpose in our daily activities is to satisfy all our guests. Everyday is full of opportunity for us to do better and driven by this passion, we are proud to be at the service of our guests. Thank you for sharing your experience with other travelers and to have chosen the Veranda Pointe aux Biches for your holiday in Mauritius. Yoginee and Rishi are grateful to you and we all send you our warmest regards from your home hotel in the Indian Ocean.Yours Sincerely,Vikram Gajeelee Hotel Manager

10/10 Excellent

Hsueh-Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly excellent hotel in a stunning location right next to the sandy beach. Loved the infinity pool in the Sandy Lane section which is lovely and quiet. All the staff were extremely helpful during our stay. Special thank you’s to Asha, Kavi, Sunida, Anoop, Anu, Damien and Sara who went above and beyond to make our stay incredibly enjoyable. Could not fault this hotel and we will definitely be back. Highly recommended.
Response from Vikram Gajeelee Hotel Manager on 30 Mar,2023
Dear Hsueh-Han,Thank you for your sharing on the forum, we are committed to satisfy all our guests and we are motivated and engaged in our promise. We highly appreciate that our hospitality, service and staffs are up to the level of your expectations.Asha, Kavi, Sunita, Anoop, Anu, Damien and Sara wish to thank you for visit and we all keep the firm hope to meet you again in a near future for other memorable moments.Sunny regards from your resort in the Indian Ocean. Vikram GajeeleeHotel Manager

10/10 Excellent

TYRONE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were so many things to like but the most import is the quality of service led by Asha the manager. Although the hotel maybe listed as a 4 Star you will definitely get 5 star accommodations and superb service
Stayed 6 nights in Mar 2023
Response from Vikram Gajeelee Hotel Manager on 21 Mar,2023
Dear Tyrone, Asha and the whole teams joins me to thank you for your sharing.Enable us, to convey to you our best regards and most sunny greetings.We are very pleased that you enjoyed every moment spent with us.We will be honored to welcome you again for more memorable moments deep in Mauritius.Yours Truly,Vikram GajeeleeHotel Manager

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jan 2023
Response from Vikram Gajeelee Hotel Manager on 21 Mar,2023
Dear Erik,Greetings from Veranda Pointe aux Biches.We would like to express all our appreciation for your rating, and we cherish the hope to welcome you soon.Best regards,Vikram GajeeleeHotel Manager

8/10 Good

Parama, Deux-montagnes

Stayed 1 night in Jan 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were amazing and went out of their way to make our stay unforgettable!
Response from Vikram Gajeelee Hotel Manager on 24 Dec,2022
Dear Nicholas, All the teams joins me to thank you for your sharing.Enable us, to convey to you our best regards and most sunny greetings.We are very pleased that you enjoyed every moment spent with us.We will be honored to welcome you again for more memorable moments deep in Mauritius.Yours Truly,Vikram Gajeelee Hotel Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Our second visit.
Excellent hotel. Anu who manages the restaurant is a dream. Akshay is a great barman. We loved it. They do tend to play very loud music until around 11pm if your room is anywhere near the pool.
Stayed 2 nights in Dec 2022
Response from Vikram Gajeelee Hotel Manager on 24 Dec,2022
Dear Paul, I sometimes do not find enough good words to express our gratitude and happiness knowing that you enjoyed every moment spent with us recently.On behalf of Anu, Akshay and the whole team, we take this opportunity to thank you to have chosen Veranda Pointe aux Biches for your holiday and to have shared your views on the forum.We await your return and until then, we wish you the very best in all.Yours truly,Vikram Gajeelee Hotel Manager

8/10 Good

Saul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kosher friendly with the best staff
Stayed 7 nights in Dec 2022
Response from Asha Ramjutun on 12 Dec,2022
Thank you

4/10 Poor

Edwin

Liked: Property conditions & facilities
Disliked: Staff & service
Nice hotel, terrible buffet.
The hotel was good, rooms were sufficient and clean. The hotel is small but with a nice atmosphere. Note the the pool is not heated so it is very cold in the winter time. Although you can swim in the sea, it is not very deep and has some rocks. The most disappointing we’re the buffets. The food was terrible and not much variation. We complained and they tried to accommodate us by giving us a set menu but in the end it is the same chef and although a little better not up to the standard that we normally get at other hotels we stay in.
Stayed 13 nights in Jul 2022
Response from Vikram Gajeelee Hotel Manager on 8 Aug,2022
Dear Edwin, It is with much concern that I take note of your review on the forum. It is for us a great honour to note that you the hotel was good, nice and the room were sufficient and cleaned. All your comments have been registered in our Improvement Program. We do not spare any efforts to please our guests and it is unfortunate that we did not meet your expectation with regards to your meals requirements. We believe in Continuous Improvement and we value Customers Feedback. We are committed to review our menus and to make adjustment accordingly where necessary, as we welcome guests from all over the world with different culinary cultures. We hope to welcome you again for other memorable moments with a culinary experience in line to your expectation. Yours Truly, Vikram Gajeelee Hotel Manager

10/10 Excellent

Nicolai, Newbury Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on the beach
Stayed 5 nights in Jul 2022
Response from Geraldine Carmaniole Operations Manager on 28 Jul,2022
Dear Nicolai, Thank you for sharing your recent experience at our resort with other travellers. We are pleased that you enjoyed and appreciated your holiday. It was really a great pleasure to have you here. We sincerely hope that we will welcome you again in Paradise Island Mauritius, Yours Faithfully, Geraldine Carmaniole Operations Manager

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and highly recommended!! 10/10! We found this hotel on Expedia and the photos & reviews looked good so we decided to book for 11 days. In all honesty, the hotel was beyond our expectations and absolutely fantastic from the onset up until we left. We were welcomed nicely and were provided with an early checkin free of charge. The staff were very friendly and courteous. The kids club was awesome. All the teachers were amazing especially my sons favourite Beatrice. Kids club had different activities to keep the kids entertained. Very organised with a good timetable. The rooms were lovely and cleaned well. We had a family room and housekeeping always prepared different animals for our son using towels which was a nice touch and much appreciated. We were on a half board basis. Breakfast was superb with many options on a buffet basis. Dinner was good with a lot of variety. They served different food every day. Omtee was a great host. The gym was clean with everything you need. On the last day our flight was late and the hotel allowed us to leave late with no cost. Like I said, they were understanding with great customer service. We really enjoyed our stay with great memories. We would love to come back in the near future. Thank you for making our time in Mauritius memorable :)
Stayed 10 nights in Jun 2022
Response from Percy Carriapen Hotel Manager on 2 Jul,2022
Dear Omar, We are delighted to learn that you appreciated your recent stay at Veranda Pointe aux Biches. We take this opportunity to thank you for the very nice review you shared on the forum and most importantly to have chosen our resort for your holiday in Mauritius. It is for us a great honour to note that you have kept good souvenir of us and your recommendation touches our hearts. We hope that your returning trip went well and that everything is running smoothly back to your usual activities. Beatrice, Omtee and all the team joins me to send you our best sunny regards from your island in the Indian Ocean and we look forward to welcome you gain for other special moments 100% Mauritian Hospitality. Yours Truly, Percy Carriapen Hotel Manager

10/10 Excellent

Lilija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022
Response from Percy Carriapen Hotel Manager on 29 Jun,2022
Dear Lilija, It is with immense pleasure that we take good note of your wonderful rating on the forum with other potential travelers. We would like to seize this opportunity to thank you for choosing the Veranda Pointe aux Biches Hotel for your holiday in Mauritius. My team joins me to in sending you our warmest regards and deepest gratitude for your visit. Yours Truly, Percy Carriapen Hotel Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Percy Carriapen Hotel Manager on 20 Jun,2022
Dear Anonymous, All the teams joins me to thank you for your rating. Enable us, to convey to you our best regards. We will be honored to welcome you again for more memorable moments deep in Mauritius. Yours Truly, Percy Carriapen Hotel Manager

6/10 Okay

Zeenat

Stayed 9 nights in Jun 2022
Response from Percy Carriapen Hotel Manager on 15 Jun,2022
Dear Zeenat, We take good note of your rating on the forum. We would like to present to you our sincere apology to have miss the opportunity to meet up with your expectation. We would like to take this opportunity to thank you for choosing Veranda Pointe Aux Biches for your holiday in Mauritius and we hope to have the chance to welcome you again and to give you a different insight of our hospitality and service. Thanking you again, Yours Truly, Percy Carriapen Hotel Manager

10/10 Excellent

Allan

Stayed 11 nights in May 2022
Response from Percy Carriapen Hotel Manager on 20 Sept,2022
Dear Allan, It is with immense pleasure that we take good note of your wonderful evaluation on the forum with other potential travelers. We would like to seize this opportunity to thank you for choosing the Veranda Pointe aux Biches Hotel for your holiday in Mauritius. We hope to be honoured to welcome you again in a very near future. Wishing you only the very best in all your endeavours. Yours Sincerely, Percy Carriapen Hotel Manager.

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a pleasant hotel with good size rooms which are kept very clean daily. The staff are very keen to please. However this property is let down by the quality of the restaurant. On the strength of the breakfast which was very poor we didn’t have any of our meals at the hotel.
Stayed 9 nights in Apr 2022
Response from Percy Carriapen Hotel Manager on 12 May,2022
Dear Mario, There are few words to describe how delighted we feel to know that you enjoyed your stay with us and that you qualified our staffs to be keen and that the hotel was up to your expectation. We took good note of all your comments and we endeavor to improve our service at all times. All your feedback has been well registered accordingly and we are delighted to note that you will come back. It will be for us an honour to meet you again and to share other moments of joy and happiness in Mauritius. We wish the very best until we welcome you again in your Bare Foot Bliss Resort, your Home in the Indian Ocean. Yours Sincerely, Percy Carriapen Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel with friendly staff. Food was good but not many choice. Enjoyed the beach
Stayed 1 night in Apr 2022
Response from Percy Carriapen Hotel Manager on 12 May,2022
Dear Member of Expedia, Thank you for sharing your views and comments with us. We are glad that you enjoyed the beach and that you found the hotel nice and cozy hotel with friendly staff. We took good note of all comments and they have been recorded on our Continuous Improvement Program. We believe in Continuous Improvement and we give lot of focus on Customer's Feedback. Our main objective is to satisfy all our guests. Everybody, joins me to send you our warmest regards and definitely await your return to your Home Sweet Home in the Indian Ocean. Until we meet again, I remain Yours Truly, Percy Carriapen Hotel Manager

8/10 Good

Torsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022
Response from Percy Carriapen Hotel Manager on 15 Apr,2022
Dear Torsten, Thank you for rating your experience and to have chosen the Veranda Pointe aux Biches for your holiday in Mauritius. Our main objective is indeed offering to all our visitors a most memorable holiday. We look forward to your next visit and until then, may your days be bright and full of success! We remain yours faithfully, Percy Carriapen Hotel Manager

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service
Had an amazing holiday in this paradise hotel. Staff were so friendly and we had amazing service from start to finish, my partner is gluten free and they cooked fresh gluten free alternatives at every meal. The hotel itself is stunning and in a beautiful location. Highly recommend
Stayed 7 nights in Mar 2022
Response from Percy Carriapen Hotel Manager on 11 Apr,2022
Dear Sophie, Thank you for expressing your appreciation of your recent stay on the forum. We are very pleased to note that you enjoyed your stay and that you had the perfect holiday. The Team joins me to thank you for your visit while we look forward to welcome you again for other pleasurable moments in a very near future. We wish you only the very best in all your activities and projects. Best regards. Percy Carriapen Hotel Manager

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Percy Carriapen Hotel Manager on 31 Mar,2022
Dear Philip, We seize this opportunity to thank you for having chosen us for your holiday and for your sharing. Enable us, to convey to you our best regards and most sunny greetings. We will be honored to welcome you again for more memorable moments Deep Into Mauritius. Yours Truly, Percy Carriapen Hotel Manager

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Percy Carriapen Hotel Manager on 31 Mar,2022
Dear Jonathan, Thank you for rating your experience and to have chosen the Veranda Pointe aux Biches for your holiday in Mauritius. Our main objective is indeed offering to all our visitors a most memorable holiday. We look forward to your next visit and until then, We remain yours faithfully, Percy Carriapen Hotel Manager

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel. Rooms was spacious and immaculately clean. Staff were great. Beach and gardens very well kept.Only slight downside was that the evening meal in the Sandy Lane restaurant was a bit bland .However, overall,it was excellent.
Stayed 7 nights in Mar 2022
Response from Percy Carriapen Hotel Manager on 1 Apr,2022
Dear Roger, Just a few words from the bottom of our heart to thank you for visiting us and to have shared your recent experience of Veranda Pointe aux Biches on the forum. The whole team are very pleased that your holiday was pleasant and that you found the hotel nice and the staff amazing. We take this opportunity to send you the warmest greetings from home away from home island. See you soon for other pleasurable moments. Yours faithfully, Percy Carriapen Hotel Manager

10/10 Excellent

Mari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great holiday in Veranda! Hotel has lovely pool area and pool bar was nice with daily changing cocktails. We did not upgraded for sandy lane as we felt it’s not needed. Snorkelling in the hotel beach area was good, not the best in the island but good. We were happy to walk for some restaurants nearby. Service was generally good, even our check in was a bit hustle. We would like to say a special thanks for housekeeping lady Ranee, what a lovely lady and great service! Thank you! Overall great place to stay and explore the island. We would definitely stay here again.
Stayed 10 nights in Mar 2022
Response from Percy Carriapen Hotel Manager on 21 Mar,2022
Dear Mari, Reading your views on our resort gives us more energy and passion to meet our guests’ expectations further. We are committed to continuously improve our service and we can only achieve it through focused energy on Customer’s Needs, Views, and Suggestions. We would like to take this opportunity to thank you for your sharing and we sincerely hope to have the privilege to meet you again in your barefoot bliss resort in Mauritius, in a very near future. Ranee and the whole Team joins me to send you our warmest regards. Yours truly. Percy Carriapen Hotel Manager

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
A great stay, great location, extremely friendly staff and will definitely recommend and come again.
Stayed 6 nights in Jan 2022
Response from Percy Carriapen Hotel Manager on 21 Mar,2022
Dear Mohamad, Thank you for sharing your recent experience at our resort with other travelers and for recommendation. We are delighted that you enjoyed and appreciated your stay. It was really a great pleasure to have you here. We sincerely hope that we will welcome you again in Paradise Island Mauritius, Yours Faithfully, Percy Carriapen Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel!
Great hotel were we got a free upgrade by hotels.com Gold Member Status! Really nice and would definitely go again!
Stayed 6 nights in Dec 2021
Response from Percy Carriapen on 4 Jan,2022
Dear Michael, A very big thank you for your visit and sharing on the forum. We are very pleased to note that you enjoyed every moment and experiences you spent with us in Mauritius. The whole team joins me to wish you the very best in all your endeavors and a Happy New Year 2022. We look forward to welcome you for further moments of happiness. Warmest regards, Percy Carriapen Hotel Manager.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
We loved this hotel.....just the right balance between barefoot luxury and informality....the staff were exceptional. In fact they spoilt us. We walked about 30 mins each day to the Trou Biches Beach and drove to Moi. Choisy. The beach at hotel is beautiful but not really swimmable. Highly recommend.
Stayed 14 nights in Dec 2021
Response from Percy Carriapen on 4 Jan,2022
Dear Paul, The brand promise is based on human values and we would like to thank you for having given us the opportunity to be at your service. There are places to visit and people to meet and surely one can remember the smiles, the warmth and hospitality. We keep your review as a precious memory of your visit. Our greatest rejoice is your satisfaction and we will be honored to welcome you back to Veranda Pointe aux Biches. We hope to see you again for more pleasurable moments. Happy New Year 2022! Devoted Yours, Percy Carriapen Hotel Manager.

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
The hospitality was amazing and welcoming and the views on the beach is amazing,
Stayed 3 nights in Oct 2021
Response from Percy Carriapen Hotel Manager on 20 Oct,2021
Dear Abdullah, We seize this opportunity to thank you for choosing us for your holiday. The whole team join me to thank you for your sharing. Enable us, to convey to you our best regards and most sunny greetings. We will be honored to welcome you again for more memorable moments Deep Into Mauritius. Yours Truly, Percy Carriapen Hotel Manager

10/10 Excellent

Abdulmalikkutbi, Saudi Arabia - Jeddah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Clifford Pierre-Louis on 15 Jul,2020
Dear Member of Expedia, The ''Family'' is sacred for us. We have the great opportunity to welcome a lot of families from over the world and we were more than happy to have been at your service. Thank you for taking your precious time to rate us on the forum and I am pleased to have a Team giving their best to make the difference. The whole team joins me to convey you our best wishes and stay safe with all your love ones. We hope to be honored by your presence again. Yours Truly, Clifford Pierre-Louis Hotel Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Clifford Pierre-Louis on 27 Dec,2019
Dear Member of Expedia, Thank you for taking your precious time to rate us 5 out of 5 on the forum. We highly appreciate that our hospitality and service were up to the level of your expectations. We are convinced that we will definitely meet in a near future and until then, We remain yours faithfully, Clifford Pierre-Louis Hotel Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was beautiful with peaceful surroundings, but close to activities and busier places. The staff were so friendly and very helpful. All made an effort to remember the guests and spoke everyday with us. The entertainment team were great! Sometime the food choices were quite limited but great times to eat throughout the day
Stayed 7 nights in Mar 2019
Response from Clifford Pierre-Louis on 10 Apr,2019
Dear Member of Expedia, Mauritius is often referred as an island of paradise. It is also known as the key of the Indian Ocean. My team and I are very pleased to know that you been able to resource yourself after a stressful year. Our Bare-Foot Concept is aimed in offering a relax holiday in a refine environment. We seize this opportunity to thank you for your visit and comments on the forum. We always keep the hope to welcome you gain in Mauritius and until then, we wish you the very best of success in all dimensions of life. Yours Sincerely, Clifford Pierre-Louis Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fantastic hotel - great rooms, great food - everything was amazing. We loved it!
Stayed 8 nights in Mar 2019
Response from Clifford Pierre-Louis on 19 Mar,2019
Dear member of the Expedia, It is a real pleasure for us to read that you enjoyed every moment you spent with us at Veranda Pointe aux Biches. The whole team joins me to send you best regards and we will keep warm memories of your visit too. Thank you for your visit and sharing. It gives us all big boost of motivation. We are convinced that we will definitely meet in a near future and until then, We remain yours faithfully, Clifford Pierre-Louis Hotel Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and beautiful beach. Great team and very nice staff! Great time there!
Stayed 8 nights in Feb 2019
Response from Clifford Pierre-Louis on 19 Feb,2019
Dear Member of Expedia, Thank you for sharing your experience with us. We are committed to give our visitors an exclusive experience Deep Into Mauritius. It is with great pleasure for us to learn that you had a great time at Veranda Pointe Aux Biches. Best Sunny Regards to you and all your love ones. Clifford Pierre-Louis, Hotel Manager.

10/10 Excellent

Michael, London. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really decent hotel with great staff
I rarely write reviews. If I do, it's normally really bad or exceptionally good. Fortunately, for this place it was really good. The staff were so friendly and genuinely very helpful. We were always asked if things were going well and how our stay was, which I found very nice. We done a lot of rum tasting which was offered to us and also the food was amazing. In regards to the room it was spacious and well cleaned with Aircon and we also had a nice balcony with the view of the sea. It was a very quiet resort which was perfect for us as we were on our honeymoon. The hotel is situated not far from the beach. Although they had their own private beach, with very clam waters and nice sand. You would need to get a taxi if you wanted to visit port Louis or Casela park. However the hotel has taxis on standby. There is also a bus stop right outside which is very handy as we did get the bus a few times. All in all I would definitely recommend this place. We had such a great time and would like to say a big thanks to all the management and staff at Veranda for making our stay a holiday to remember.
Stayed 6 nights in Oct 2018

8/10 Good

Polly, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - food needs improvement
The good: The hotel is lovely, the front of house staff are good and very friendly. The family room is large and well equipped. The kids club is fantastic! There is a little pool in the kids club to keep little ones cool through the day. The not so good: The food is very average. There is a buffet 3x a day but it is pretty uninspired- a couple of good dishes but mostly nothing special. The food and drink can seem very expensive if you are not all inclusive. There are a handful of great options just a few moments walk down the beach though - or loads of great options in Grande Baie if you don't mind to drive or take a taxi. Overall we had a great experience at this hotel but unless the food options improved I don't know that it would be our first choice to stay again.

8/10 Good

Mr Richard

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

H J, Somerset West - South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veranda Point Aux Bisch A Must Stay
It was real value for money and all the staff was always so friendly. We will always go back to Veranda Point Aux Bisch.

8/10 Good

Raouf, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice enough!
Clean, good beach and friendly staff. English can be a problem for some of the staff but generally I'd say they cope pretty well. Buffet food was good and fairly varied too

10/10 Excellent

Vicky, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about the hotel.
Great stay. A great ambiance to the hotel with friendly helpful staff. There were two sides - the busy buzzing side and the quiet restful side. Great for families who wanted a busy schedule and great for couples etc who wanted a quieter holiday. Would recommend!!!

6/10 Okay

Christoph, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great resort for the monies paid however the biggest disappointment was the `missing`beach. The weather, or the rather windy and rainy conditions as well as the low water temps contributed further to the slight disappointment Mauritius turned out to be as an experience. Not really critizising the resort itself but came to realize that the island is a rather pricey destination we would not chose again for beach holidays.

8/10 Good

rita, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel , set on a lovely beach , conven
Fantastic holiday would definitely return to Mauritius , be careful the taxi drivers dont rip you off

4/10 Poor

T family in RSA

Disliked: Staff & service, room comfort
Average Verandah
Great potential if staff service improves. Food at breakfasts (coffee, bacon and croissants ran out) and restaurant staff unfriendly. Food selection is limited and very average. Entertainment staff were excellent and great with children - soccer/yoga/beach activities etc. Beach was excellent. Room is simple but clean. Being 3 stars, the service needs to be a differentiating factor.

10/10 Excellent

LAURENCE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel. Personnel au top du top. Belle chambre, structure hyper sympa. Belle petite plage. Tout est parfait
Stayed 10 nights in Feb 2024