Pointe Michel Resorts

"Loved the scenic location of the hotel. Spacious and clean room. The complementary breakfast was excellent. Enjoyed dining in at the onsite hotel restaurant V.Lounge and Grill. Free parking was available on site. The staff were friendly and helpful. We very much enjoyed our stay at Villa Copthall."

"The hotel location was great, right in the middle of town. The amenities were good. The workout room was nice. The manager reception once a week was a pleasant touch. The staff was mostly friendly. At times a bit too laid back with requests. "

"Room was pretty clean. Staff were nice. It was a quick stay didn't get to use most amenities. Breakfast was good. "

"The staff was very nice and helpful. My room did have issues with no hot water. The hotel has a nice view of the water and there is a restaurant next door. "

"The grounds are stunningly beautiful. Almost worth 10/10 in itself but a couple of things are below par. The pool area is neglected and needs some investment, eg new lounger cushions that can withstand the rain. The food is hit and miss. Breakfast generally very good but a bit chaotic. It really lacks attention to detail by some experienced food and beverage eyes! Although they reply to all ratings it seems to me no actions have been taken regarding some complaints. Eg I still got plastic straws!"

"The rooms are beautiful! We loved the patio and the view. Gorgeous. The food on the first night was almost inedible: we sent back the mahi mahi (I think that's what it was) because it was so rock hard/overcooked that it wouldn't chew down. We then ordered the pizza: the dough was so soft and uncooked that we just ate the toppings. We then started simply eating away from the place. On our final night, though, they were doing a barbecue and it was absolutely fantastic. We wonder if we just had a bad dining night. The other thing that happened was that my 82-year-old mother and myself were walking down from our cabin and one of the hotel staff, driving a golf cart, actually honked at us to get out of his way as he sped past us. My poor mother jumped into the drainage ditch, and nearly lost her balance. When we brought it up to management, they knew exactly who it was, which kind of bothered me because they knew he was a risk already. They offered us nothing, no drink, no note from the manager, nothing. In the end, we did love our stay. "

"Solid"

"I booked a 10-day stay over Carnival (MasDomnik) at Pinnards Mountain Resort, and it was such a refreshing scenic escape. The mountain views and peaceful atmosphere truly gave that relaxing “getaway” vibe while still being close enough to enjoy the festivities. The shuttle service was a great option to take advantage of, making getting around much easier. The swimming pool was lovely and very well maintained, and the complimentary pool toys were such a thoughtful touch. The restaurant/bar is convenient, and you can pre-order or enquire in advance about opening times, which was helpful for planning. My room was adequate, clean, and felt safe, there was night security present and staff on site, which gave extra peace of mind. Communication via WhatsApp was really helpful and made everything smooth from booking to check-in. All the staff were professional, friendly, and very accommodating throughout my stay. I would definitely consider another stay in the future. Special shout out to Ms Warrington for the support when needed. "

"Staff were extremely friendly and helpful. "