Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
10/10 Excellent
"Coming from England late flight in the late check in was super helpful, also being English I need my tea and the staff was lovely to go get me some fresh milk to put in the fridge in the room so that I could have a decent cuppa small thing but really appreciated the lady on the main desk was lovely so kind and caring really warm welcome. Good breakfast and comfy beds"
"What a pleasant surprise to find this casino/hotel. It happened to be Family Weekend at Syracuse University and lots of hotels in the area were either sold out or way overpriced. What a relief this casino was available! The room was big, nice, clean and quiet. What a nice option to have and will keep this place in mind next time I go back for a big event on campus."
"I have stayed here now three time, there is one staff person I truly think amazing and is always accommodating and delightful. My rooms in the past have been dirty and not cleaned properly. I’m glad to say that this time the room was clean. It was my first experience here where I wasn’t grossed out. We did have an issue with the toilet running and not stopping. Maintaince came by and determined a part needed to be replaced. But the part replacement wasn’t in stock in the building and needed to be ordered. The hotel was sold out so we couldn’t get a new room. We did manage to get the toilet to stop running (as it was very loud and couldn’t sleep with it on). Glad to say the issue resolved and it shut off without issues the rest of our stay. I would suggest the prior to the big parent weekend for Syracuse University where hotel is fully booked to stock up on parts with maintenance to avoid issues. Goi n forward. All in all our stay went well. Appreciated the clean room and friendly staff we encountered during our stay. Please think about getting larger towels for bathrooms, topping off shower gels and shampoos on major weekends, (shower gel ran out in our bathroom). Or provide more than two towels. The size of the towels are small and I myself need two towels one for hair one for body. I would also recommend having air fryer available in lobby for guest to use. Or toaster oven. Some leftovers don’t heat well in microwave."
"Check in was a breeze. Hotel common areas and room were spotless. Free breakfast in the morning was delicious! Only place we stay when we come to Syracuse!"
Yes, there are holiday rentals close to the most popular sights in Pompey, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Pompey?
Explore the area and family-friendly sights such as Museum of Science and Technology, or get out into nature at a spot like Cazenovia Lake. In the wider area, you’ll find Syracuse University and Old Erie Canal Historic State Park.
What are holiday rentals like in Pompey?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Pompey. Holiday rentals offer extras such as laundry facilities and kitchens so you'll have a home away from home. If you're concerned about cleanliness, holiday rentals can provide a sense of privacy away from public hotel lifts and busy lobbies while still allowing you a great travel experience. You'll also have more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is an attractive option for families.
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