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"Lovely stay and amenities!"

"Clean rooms had great breakfast balcony and the staff was so nice!"

"Room was comfortable but that’s the only positive. Arrived for self check-in within the stipulated time, and the room was not cleaned since the last guests. Customer service is difficult to reach and might be a bot (?). Said to leave immediately because the room was double booked. When I said no, they said that actually they’re just confused with another reservation and they will send a cleaner. Had to wait awhile. Overall very stressful and terrible lack of service - I can’t properly explain...

"Right in the heart of Old Ponta Delgada! Charming House is so lovely, and the breakfast spread is unmatched! Would highly recommend a stay here."

"Our stay was incredible!"

"Nice hotel , clean place . Staff was helpful and friendly."

"The location is great, easy to find. The place is very clean not only the room but also the sharing area. The staff is very kind and helpful. I would definitely stay here again if I visit Ponta Delgada."

"Small room, single bed, fair kjittchen facility for self catering. all the rest is fine:"

"Had a great stay. Our second time."

"This was a perfect place for my stay. Walking distance to beaches and food. Staff were lovely and helpful. Ocean view room was awesome, especially to wake up to and to close the day. Coffee and tea are included, espresso machine is great. Luisa is on site and very helpful, ask her anything! Andrea and Noela are around and very nice. I had room #7 and it was great, spacious, lots of hangers 😁, great bathroom with a bidet, shower was a good size and the hot water was perfect. Two firm and two...

"Great place, very clean and the staff was very helpful and friendly"