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Reviews of Shah of Persia, Poole by Marston's Inns

4 out of 5
Shah of Persia, Poole by Marston's Inns
173 Longfleet Road, Poole, England

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 163 reviews" "
Rating 8 - Good. 61 out of 163 reviews" "
Rating 6 - Okay. 23 out of 163 reviews" "
Rating 4 - Poor. 13 out of 163 reviews" "
Rating 2 - Terrible. 11 out of 163 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

DAVID

Travelled with partner
This property needs an update, very poorly maintained. Traffic noise all night, sleep was impossible.
Stayed 1 night in Mar 2024

8/10 Good

Brendis

Travelled with partner
Liked: Staff & service
Staff excellent,food excellent and good value.
Stayed 1 night in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good size room with good facilities. Very easy to park on site. Staff were friendly and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Mina

Stayed 2 nights in Dec 2023

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedside light did not work, The mirror was in a non lit position. It might be advantageous to have a notice instructing which way to turn the red on the shower. Red to the top for hot water or red away from the top. The plug would not hold water in the washbasin. Otherwise the stay was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff through out ..
Stayed 4 nights in Nov 2023

6/10 Okay

valerie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
on the whole the staff were lovely ,but the place was tired and in need of redecoration ,the shower in my son,s room leaked and the one in our room was to floppy to use . needed a meal before nine and the only things open were cocktail bars ,with no food .pavements round covered in sick and the breakfast although good amount was very greasy .
Stayed 1 night in Sep 2023

4/10 Poor

Hayley

Stayed 2 nights in Sep 2023

6/10 Okay

Alison

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Peter

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
OK
Room a bit tired. Areas not dusted. Pull out bed leg broken. Poor positioning of plug sockets. Paneling coming off in bathroom. Corridor not hoovered. On the plus side service was very good. Checking in and out was easy. Staff were polite. I just feel the hotel needs some TLC.
Stayed 2 nights in Aug 2023

8/10 Good

LUCY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fantastic staff and service.
Had a lovely stay, staff were really nice and friendly and helpful and the room was clean and comfortable. The shower leaked onto the floor a bit and the wash basin was stained and there was a strange damp smell in the hallway down to the bar which was a shame. I think the carpet could do with being replaced out there. Other than that it was a really nice stay and we would come back again.
Stayed 2 nights in Aug 2023

6/10 Okay

Numan

Travelled with family
Liked: Cleanliness
Too hot room, not comfortable stay at all
One of the single bed base was broken dangerous few time by passing the bed my kids and wife hurt their feet.
Stayed 1 night in Aug 2023

8/10 Good

Richard

Stayed 1 night in Aug 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay for ferry with nice comfy bed
We were travelling to the ferry so stayed 1 night. The ferry took a few minutes to get to so an excellent location. You can walk to the town and Quay which was nice after a long drive. Evening meal was lovely, hot and inexpensive. The staff were all exceptionally helpful. The room was really clean and the bed very comfortable. Easy to park with plenty of spaces. Our room was on the front of the building so facing the main road. There is a 24/7 A&E a bit further down the road, the noise was ok once we closed the double glazing. There was some noise in the room from, I assume an extractor fan. That was the only downside. It was suitable for us for 1 or 2 nights.
Stayed 1 night in Jul 2023

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Excellent staff building a bit worn but staff and service made up for it. Will stay again
Stayed 3 nights in Jun 2023

10/10 Excellent

MARK

Stayed 2 nights in Jun 2023

4/10 Poor

John

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Noisy room and poor bathroom
The building exterior was not up to the standard of the photos. The room was fair however the bathroom was very poor condition with the amount of black mould. The room had secondary glazing but as you couldn't close the outside windows the effect of the secondary glazing was almost non existent. The premises are on a busy cross roads and that together with a noisy extractor through the room meant a poor night sleep. We were up early and left.
Stayed 1 night in May 2023

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Away from home for work
This was a room above the pub. Bed was comfortable and room was clean. I was in room 8 and one of the windows was directly above the noisy air vent coming from the kitchens, so I had to shut the window. The vent was turned off about 9:15pm, but it was back on again at 7am. Staff were friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2022

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Mold on the bathroom ceiling!
The bathroom ceiling was covered in mold, the hot tap in the sink was loose and the hot water was scolding!!
Stayed 1 night in Apr 2023

6/10 Okay

Alan

Disliked: Cleanliness, property conditions & facilities
Shame about the shower!
The black mould in the shower cubicle & ceiling was really bad, which is a shame, because if they bothered to sort this out, the bedroom was OK, staff friendly, plenty of free on-site parking. With the condition of the bathroom, the rooms are priced too high.
Stayed 3 nights in Mar 2023

6/10 Okay

Susan

Business traveller
Disliked: Property conditions & facilities
Not for me
Food was cooked well and was nice. The decor in the bedroom was modern and nice. The bathroom however wasnt good at all. The hot water tap that couldnt be turned on or off constantly running and has limescal marks so it has been like that for a long time. Shower was good but not clean and there was black mold all over the ceiling. The out of date soap in tubs were just hanging around as all the dispensers were broke. The bathroom bin was broken. The cups were stuck to the tea try with sugar milk. I wouldnt return here but there were also some positives and my negative points may not bother other people. Its definately not enviro friendly there were some radiators were the thermostat wasnt there anymore and was pumping heat out. There is an escape door at the back of the hotel were you could go out to smoke if you wanted but nothing to put used cigarettes in so they were on the floor. I struggled sleeping cos of a noisy neighbour but thats no reflection on the hotel
Sink soap
Bathroom ceiling
Shower
Toilet lid
Stayed 1 night in Mar 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

2/10 Terrible

Matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

HANNAH MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Clean and comfortable room. Thank you for an enjoyable stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Dr Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent service, staff very helpful and welcoming, room very clean and tidy , bathroom a little tired but going through refurbishment ,would recommend
Stayed 1 night in Mar 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
nice pub but closes at 10:30 on a saturday
Stayed 1 night in Mar 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Good service
Stayed 2 nights in Feb 2023

4/10 Poor

graham

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy bathroom
Very noisy road could not close window moldy bathroom car park not safe my car was damaged and staff not intressded never use again left very tied and unrested
Stayed 1 night in Feb 2023

8/10 Good

William

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Would stay again
Everything was perfect except the huge amount of black mould on the bathroom ceiling. The staff were amazing and the room was nice, I would definitely stay here again. 9/10
Stayed 1 night in Feb 2023

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Clean room, Good food
Stayed 2 nights in Jan 2023

6/10 Okay

Margaret

Liked: Staff & service
Good value
We stayed here as it was a short walk to Poole hospital where we were visiting an old lady. The accommodation is very much a Pub. No soft seating, only tables and chairs. The food was typical pub food, but OK. The room was a decent size, but the bathroom had mould on the ceiling. The shower was good and the water was hot. The TV did not work and there was no fridge. For what we paid, we still thought it was good value. Definitely not 4 star. It was basic pub accommodation and food.
Stayed 3 nights in Jan 2023

8/10 Good

samuel

Liked: Cleanliness, staff & service, room comfort
Very nice one night stay
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable
Although located on a busy road, the shower not working and the room a little cold,it had plenty of space, twin beds for the children (rather than a small sofa bed to share) and the beds were comfortable. Overall the service was friendly and welcoming and handy to have the pub below for a quick dinner and breakfast before we headed out.
Stayed 1 night in Dec 2022

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given we were there during the cold snap in December the bar and dining area were not quite warm enough , likewise the bedroom with it's secondary glazing and the bathroom decor was a little tired , but the bed was excellent . The main meals were predictable and alright but the breakfasts were really good and the staff were brilliant - friendly and helpful and offered to have some food ready outside of normal hours for my sister in-law whose flight from Spain was delayed . Thanks very much to all of them .

2/10 Terrible

Alexandre Riudoms

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Crappy food
The staff was great but the manager was very lazy. Also, he denied me 20% discount on my breakfast when the hotel itself had a note in my room advising about it. The food was absolutely disgusting. I left the whole food on the plate because it was terrible and nobody asked me about it.
Stayed 2 nights in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room was as expected and overall a good stay ☺️
Stayed 1 night in Oct 2022

8/10 Good

Stacey

Stayed 1 night in Oct 2022

10/10 Excellent

P

Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Stayed 1 night in Sep 2022

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice place to stay.A nice big very clean room? The food I had was very good and all the staff were great.I stayed 2 nights and felt really looked after.
Stayed 2 nights in Sep 2022

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Friendly host, great atmosphere. Room was comfortable and clean, a little road noise but not enough to bother us. Breakfast at Inn was well presented and very enjoyable.
Stayed 1 night in Sep 2022

8/10 Good

Anthony

Travelled with family
Liked: Property conditions & facilities, room comfort
Great place overall, comfy beds and friendly staff. Breakfast in the bar area wasn't the greatest as the bacon and eggs were overcooked and beans were cold so only opted for breakfast on the first morning. Other food eaten during our stay i.e. lunch and dinner were good. We were on a 3 night stay but our room was only restocked with tea/coffee etc on first day. Rooms were not tended in any other way so same towels for the duration which was disappointing.
Stayed 3 nights in Aug 2022

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, great facilities
I was super impressed with this room, the bed was really comfortable as were the pillows. There were plenty of plug sockets, in convenient locations. An efficient fan was provided which was great as it was a very hot night. Slightly noisy in the evening from the pub and the road, but not a real problem. Friendly staff and nice food in the pub. I would definitely return.
Stayed 1 night in Aug 2022

8/10 Good

Sally

Liked: Cleanliness, staff & service
Very clean room Helpful staff Food was good and reasonable
Stayed 1 night in Jul 2022
Response from kiran on 6 Aug,2022
thank you for taking the time to leave us a review, your feedback will be shared with the team

6/10 Okay

Jo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was a good size, but extremely warm and with no air-conditioning. There was a constant whirring outside the window, possibly from an air conditioning unit elsewhere in the building, and so it was noisy with the window open. The bedroom was clean but the bathroom, although clean, was grotty and needed an overhaul.
Stayed 2 nights in Jul 2022
Response from kiran on 6 Aug,2022
Hey there jo, I'm sorry to hear that room wasn't up the expected standard. you've raised some good point and ill be chasing our head office and maintenance team to get them sorted. thanking for the time to leave us a review it really dose help us out.

10/10 Excellent

Sally

Stayed 1 night in Jul 2022
Response from kiran on 10 Aug,2022
thanks for leaving a great review! hope to see you return again.