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Port Hotel

2.0 star property
Mountain ski retreat with 2 restaurants and casino

Choose dates to view prices

Photo gallery for Port Hotel

Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Reviews

4.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Room options

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

Highlights

Mini-fridge
Portable fan
Private bathroom
Shower/bath combination
Toaster oven
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Standard Single Room

Desk, free WiFi, bed sheets

Standard Single Room

Highlights

Mini-fridge
Portable fan
Private bathroom
Shower/bath combination
Toaster oven
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
5170 Argyle St, Port Alberni, BC, V9Y 1V2

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 72 min drive

About this property

Port Hotel

Hotel next to a golf course
A casino, a coffee shop/cafe and a bar are just a few of the amenities provided at Port Hotel. Hit the jackpot at this hotel with amenities such as 28 slot machines, 5 casino gaming tables and a casino VIP room. Enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-in, smoke-free property and a fish cleaning table
  • Bike tour information
Room features
All guestrooms at Port Hotel include comforts such as free WiFi and free weekday newspapers.
Other conveniences in all rooms include:
  • Shower/bath combinations and free toiletries
  • Mini fridges, toaster ovens and coffee/tea makers

All-inclusive details

All-inclusive room rates at Port Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • 28 slot machines
  • 5 gaming tables
  • Bicycle tours
  • Casino (4,500 square foot of space)
  • Downhill skiing
  • Fishing
  • Winery release events

Family friendly

  • Mini-fridge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Outdoors

  • In a regional park

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Toaster oven

More

  • Desk
  • Free weekday newspapers
  • Portable fan

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you

Access methods

Host will greet you

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 80 per accommodation, per day

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Port Hotel Hotel
Port Hotel Port Alberni
Port Hotel Hotel Port Alberni

Frequently asked questions

Is Port Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Port Hotel?

Check-in start time: 10:00 AM; check-in end time: anytime.

What time is check-out at Port Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Port Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Port Hotel located?

Located near the slopes, this Port Alberni hotel is situated in the city centre, within a 10-minute walk of Alberni Pacific Railway and Maritime Discovery Centre, and is convenient for winter sports, such as cross-country skiing. Harbour Quay and Rollin Art Centre Gallery are also within 10 minutes.

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Port Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 4 out of 63 reviews
Rating 8 - Good. 9 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 39 out of 63 reviews

4.8/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and affordable place to crash for the night
Stayed 1 night in Jun 2022

10/10 Excellent

Jill

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very comfortable bed. Friendly staff, very helpful.
Stayed 1 night in Jul 2022

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Why Expedia even has this hotel as an option is unbelievable
Stayed 3 nights in Jul 2022

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of $70+

This hotel is a scam, you book the rooms and they say you’ll receive your info to get in by email 24hrs in advance, then you don’t get any emails, and their voicemail is generic and they don’t respond. It needs to be removed from your app.
Stayed 1 night in Dec 2024

6/10 Okay

john

Liked: Staff & service
Friendly service
Stayed 1 night in Aug 2022

2/10 Terrible

Gordon

Disliked: Cleanliness
This place is a dump! You need to review and not promote it.
Stayed 1 night in Feb 2024

2/10 Terrible

brooks

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sucks

This place is a homeless shelter do not stay
Stayed 1 night in Jul 2023

4/10 Poor

Anusia

Disliked: Amenities, property conditions & facilities
Smelled like cigarettes, you dont have your own bathroom, but fine if u just need a place to rest your head. ( they suggest to park down the road as it might be safer)
Stayed 1 night in Jul 2022

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained bedding..dirty bathroom...leftover food in fridge
Stayed 1 night in Nov 2022

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
I cancelled my booking upon arrival. The location is sketchy with a couple of homeless people hanging out just outside of the hotel. No functioning lobby nor reception desk and no staff to assist. Totally feels unsafe.
Stayed 2 nights in Jul 2022

2/10 Terrible

Daniel

Never got to stay at the property it was day before Christmas Eve and the person who checks you in were at a family function. Not her fault at all. Shouldn’t really be available on Expedia if you can’t actually check in
Stayed 1 night in Dec 2023

2/10 Terrible

Joe

Disliked: Amenities, property conditions & facilities
Did not stay. Place was like a crack house. Unbelievable you would have this listed as a "hotel" on your site. On top of that the fee was "non refundable". Still waiting for a possible refund as we did not stay at the location.
Stayed 1 night in Nov 2022

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone was passed out in the doorway. The door was locked. No one was at the property. The phone number to call had a full mailbox. Maybe the worst accommodations I've seen in my decades of travel.
Stayed 1 night in Aug 2023

4/10 Poor

Matthieu

Liked: Cleanliness, room comfort
Disliked: Staff & service

Only good for crash pad

Place was okay not the greatest good for crack pad only… Fire alarm went off at 3:30 in the morning we had to leave building for 30 mins due to people on top floor smoking in their unit. I wouldn’t go back.
Stayed 1 night in Sep 2022

2/10 Terrible

Samjhana

Disliked: Amenities, property conditions & facilities
Too hot, No A/C, no wifi,
Stayed 1 night in Jul 2022

2/10 Terrible

Jacqueline

Disliked: Staff & service, property conditions & facilities
I reserved it but didn't stay there. When I arrived in the morning there was no one available to check me into the room i booked. I waited at the bar 4 hours while the bartender kept trying to reach the Hotel manager by phone with no luck at all, so i gave up and left.
Stayed 1 night in Jul 2022

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay, called to tell you but today, a week later, you called our home number! How stupid are you!!
Stayed 7 nights in Sep 2022

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

It was very hokey period there is no lobby to check-in, no elevator, no coffee and dirty and old sheets, lumpy and very old sofa bed Very noisy
Stayed 1 night in Jun 2023

2/10 Terrible

eldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not get a single wink of sleep people are slamming doors left right and center loud noises people screaming
Stayed 1 night in Jul 2022

2/10 Terrible

Henning

Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

IT was aa great disapointment. We know, that is lowprice. But not so low service and standard. No wifi
Stayed 2 nights in Jul 2022

2/10 Terrible

Kimberley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bath tub was dirty with hair and black dirt? And crud. It looked liked it hasn’t been cleaned in years. Noisy until 2am when the bar shut down for the night. Floors in the room were also dirty, look like no room service was ever provided.
Stayed 1 night in Aug 2022

2/10 Terrible

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't go there. I had booked for a room with bathroom and we received a room with shared bathroom. the wifi doesn't work, it's dirty, no air conditioning and too hot to sleep well. there was a door in our room that we couldn't lock that led to the next room. the neighbors could open it!
Stayed 1 night in Jul 2022

2/10 Terrible

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came on August 2022 for 3 night, the owner did not showed up, as a result we where unable to get to our place. as the place was closed. Obviously, we had to paid in advance as was requested by the site but where forced to look for another place with are a family with 2 kids. The same issue was for all 3 days- finally after a long struggle we were able to get our money back but without even saying sorry for the inconvenience. Highly un recommended - save your money for different place
Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book this hotel

I booked this hotel for employees going on a business trip and didn't notice I'd booked the wrong day. I called less than an hour after I made the booking, escalated things to Hotels.com customer support, and I never heard back from this hotel, they don't pick up the phone, they don't have a refund, our money basically was stolen because I could not get in touch with them for an adjustment. This is ridiculous customer service and I have no idea why this place is still listed on Hotels.com. Shame on you Port Hotel, and shame on you Hotels.com.
Stayed 1 night in Nov 2022