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Reviews of Our Guest Inn and Suites - Downtown

2 out of 5
Our Guest Inn and Suites - Downtown
220 East Perry Street, Port Clinton, OH

Reviews

8.0

Very good

Rating 10 - Excellent. 261 out of 750 reviews" "
Rating 8 - Good. 271 out of 750 reviews" "
Rating 6 - Okay. 124 out of 750 reviews" "
Rating 4 - Poor. 79 out of 750 reviews" "
Rating 2 - Terrible. 15 out of 750 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Laurie, Clinton Twp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel near jet express to put in bay. Close to downtown port Clinton restaurants. Have stayed here many times.
Stayed 1 night in Oct 2023

8/10 Good

CHRIS, green cove springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One major problem. The king size bed had a huge hollow spot on the right side. This meant that my wife and I both had to sleep on only one half of the bed.

6/10 Okay

Kathleen

Disliked: Property conditions & facilities, room comfort
One night stay.
We really liked the location, that was the best. We would have rather stayed in the house instead we were in the back building. A feel of an old motel. The room was something I would have envisioned in the late 1960's/70's. Clean enough. Didn't feel very private or comfortable . Appreciated the refeg. and microwave. Glad we only stayed one night. Really enjoyed the fact we could walk to many pubs, ice cream, restaurants , also able to experience live bands at several establishments. The lobby of the house was nice, they had a larger flat screen TV that we would have enjoyed watching Saturday college football games.
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Big tub separate from shower great along with small sitting room with table. The area where bed was really small. All in all a good stay.
Stayed 1 night in Sep 2023

10/10 Excellent

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice local hotel with very friendly owner and staff. Right across the street from lighthouse and within walking distance to some local restaurants.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service
It was nice.
Stayed 1 night in Aug 2023
Response from Joe on 27 Aug,2023
Thanks for staying with us, James!

8/10 Good

Ken

Liked: Cleanliness, staff & service
Overall we enjoyed our stay. The location is great and price is reasonable. The room was clean although dated. They desperately need to replace the pillows - they are totally flat.
Stayed 1 night in Aug 2023
Response from Joe on 27 Aug,2023
We appreciate you staying with us, Ken!

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 out of 5 stars
Lovely little place, with plenty of room. Our loan complaint was that the long and roomy bathtub wasn't very deep. It's such a minor complaint, but it's worth noting. We would not only recommend it to others, but we will return in the future.
Stayed 1 night in Aug 2023
Response from Joe on 24 Aug,2023
Thanks so much for staying with us, Chad!

6/10 Okay

Timothy

Stayed 1 night in Aug 2023

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dated and musty. Carpet, bedding and towels need replaced.
Stayed 2 nights in Aug 2023
Response from Joe on 24 Aug,2023
We wish you would've relayed these concerns during your stay instead after. We will always go above and beyond to ensure our guests have a great experience.

8/10 Good

Kim, san antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a little dated but was clean and quaint. We enjoyed our stay. Walking distance to Jet Express and several dining options.
Stayed 2 nights in Aug 2023
Response from Joe on 18 Aug,2023
We appreciate you staying with us and providing this feedback, Kim!

8/10 Good

Fendall

Liked: Staff & service
Very friendly staff and service-great place for a couple night stay.
Stayed 2 nights in Aug 2023
Response from Joe on 12 Aug,2023
Thank you so much for staying with us, Fendall!

10/10 Excellent

Destiny, alliance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 😍
Stayed 2 nights in Aug 2023
Response from Joe on 12 Aug,2023
Thanks for staying with us, Destiny!

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2023
Response from Joe on 12 Aug,2023
We appreciate you staying with us, Amy!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Joe on 5 Aug,2023
Thank you so much for staying with us, Anthony!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Joe on 5 Aug,2023
We appreciate you staying with us, Christopher!

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean room. Great location!
Stayed 1 night in Jul 2023
Response from Joe on 3 Aug,2023
We appreciate you staying with us, Cody!

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Joe on 20 Aug,2023
Thank you for staying with us, Michael!

10/10 Excellent

Melissa

Stayed 1 night in Jul 2023
Response from Joe on 3 Aug,2023
Thank you so much for staying with us, Melissa!

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front lobby attendant qas very nice & friendly, the room was very nice, clean & comfortable
Stayed 1 night in Jul 2023
Response from Joe on 30 Jul,2023
We appreciate you staying with us, Dennis. We look forward to seeing you again in the future!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very quiet,clean place to stay. Loved our room . Made you feel at home.
Stayed 2 nights in Jul 2023
Response from Joe on 29 Jul,2023
Thank you so much for staying with us, Deborah. Glad you felt at home!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Joe on 26 Jul,2023
We appreciate you staying with us, Michael!

10/10 Excellent

john

Stayed 1 night in Jul 2023
Response from Joe on 18 Aug,2023
We appreciate you staying with us, John!

10/10 Excellent

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is unique. It felt like home. Very clean and the staff went above and beyond to take care of you. I would stay here again!! It is located in the perfect place. Walk to just about anywhere you want to go. It was very quiet, and the pool was a bonus. You can swim late too. There is no complimentary breakfast, but you can walk to Ala carte for a great breakfast. Two thumbs up, for sure!!!!
Stayed 3 nights in Jul 2023
Response from Joe on 24 Jul,2023
Wow! Thank you so much, Cyndi. We loved having you as our guest!

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
We are coming back for a weeks stay in September. That says it all
Stayed 1 night in Jul 2023
Response from Joe on 24 Jul,2023
We can't wait for your return, Ronald! Thank you for staying with us.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again and again staff awesome clean close to everything
Stayed 2 nights in Jul 2023
Response from Joe on 20 Jul,2023
Thank you so much for staying with us, Chris! We look forward to having you as our guest again.

10/10 Excellent

Barbara L

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cute place and very friendly staff
Stayed 1 night in Jul 2023
Response from Joe on 17 Jul,2023
Thank you so much for staying with us, Barbara!

10/10 Excellent

Jason

Stayed 5 nights in Jul 2023
Response from Joe on 12 Aug,2023
Thanks so much for staying with us, Jason!

6/10 Okay

Brittiney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just meh
This was just an meh stay. The room was basic two beds, fridge, microwave, table and 2 chairs, and sink area. The door didn't really close all the way. There was a gap between the door and door frame. That freaked me out a bit so I had to prop something else up to make sure it couldn't be opened. The doors open to an outdoor balcony that was sticky and probably never cleaned. The pool was cute but very very small. Depth was max 4 feet and there was always a ton a people in there. Only like 10 seats around the pool. The location is great a couple minute walk to JetExpress and a couple minute drive to the other Ferry stations. Across the street from park with a pier and water access. Wendy's is just a stones throw away from hotel. No problem parking. It wasn't terrible, but definitively far from great.
Stayed 3 nights in Jul 2023
Response from Joe on 15 Jul,2023
This is great feedback, Brittiney. We will use it to continuously get better. Let us know the next time you're in Port Clinton and we'll ensure you get a great room. Have a great summer!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
The hotel was clean, the rooms comfortable, and the staff helpful and friendly. It was in a great location, within walking distance to the center of town, restaurants, and the lakefront.
Stayed 1 night in Jul 2023
Response from Joe on 13 Jul,2023
Thank you so much for staying with us. We hope to see you again soon!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was excellent. We had two queen beds and a double sofa bed. Perfect for a family. Staff was friendly and helpful. Clean pool. Centrally located. Convenient for walking. We would definitely stay there again
Stayed 2 nights in Jul 2023
Response from Joe on 8 Jul,2023
Thank you so much for staying with us, Greg!

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Property conditions & facilities
The limited lake view was a joke, you can barely see even a small area of water. Half of the lights in the room didn't work. The tv went out for a couple hours. The coffee maker was dirty.
Stayed 1 night in Jul 2023
Response from Joe on 4 Jul,2023
Hi Crystal, we wish you would've relayed these concerns to use when you were here so we could have fixed them and made your stay great. We don't claim to be perfect, but we will always go out of our way to accommodate our guests. It's a "partial lake view," because we are across the street from the lake. We don't claim to be waterfront or anything like that.

4/10 Poor

Rosemary

Stayed 1 night in Jun 2023
Response from Joe on 2 Jul,2023
Hi Rosemary, this review score is alarming and is not representative of what most guests experience at our property. We apologize. We wish you would've shared some feedback with us to help make your stay more enjoyable. We hope you'll give us another shot in the future.

6/10 Okay

Carlo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was dirty. The toilet bowl had a ring and obviously not cleaned. My feet were dirty after walking in my bare feet. The table needed to be wiped down. The location was convenient.
Stayed 2 nights in Jun 2023
Response from Joe on 23 Jun,2023
Thank you for sharing this feedback, Carlo. We wish you would've shared this with us during your stay so we could have made it right. We hope you'll give us another shot in the future.

10/10 Excellent

Joel

Stayed 1 night in Jun 2023
Response from Joe on 8 Jul,2023
We appreciate you staying with us, Joel. We'll see you next time!

10/10 Excellent

Stephen, Canton

Stayed 1 night in Jun 2023
Response from Joe on 4 Jul,2023
Thank you so much for staying with us, Stephen. Have a great summer!

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
The suite was rather small and our daughter said the sleeper sofa had what looked like used sheets on it. She used the air mattress we brought from home.
Stayed 1 night in May 2023
Response from Joe on 12 Jun,2023
Thanks so much for staying with us, Rhonda. We appreciate this feedback! Just a heads up - We always have fresh linen for our sofa beds in the drawers under the T.V.

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2023
Response from Joe on 12 Jun,2023
We appreciate you staying with us, Jeffrey!

8/10 Good

Cheryl

Stayed 1 night in May 2023
Response from Joe on 30 May,2023
Thank you much for staying with us, Cheryl! We'll see you next time.

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay during The Biggest Week festiv
Clean and all appliances and plumbing works. Quilt covers are nice and clean. 40 minutes to the Maumee Centre if you need a place to stay during The biggest week.
Stayed 3 nights in May 2023
Response from Joe on 18 May,2023
Thank you so much for staying with us during the biggest week in birding, Annette. We hope to see you again next year!

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Joe on 16 May,2023
Thank you for staying with us, Carol. We'll see you next time!

10/10 Excellent

Pat

Stayed 1 night in May 2023
Response from Joe on 12 Jun,2023
We loved having you as our guest, Pat. We hope to see you again!

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , no frills but nice
Room was clean and it was nice having an option that comfortably fit up to 6. I do wish there was a breakfast offered but otherwise it was nice and clean.
Stayed 1 night in May 2023
Response from Joe on 13 May,2023
Thank you for staying with us, Mark. We hope to see you again!

10/10 Excellent

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Joe on 28 May,2023
Thank you so much for staying with us, Yvonne!

10/10 Excellent

Christine C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and within walking distance of food and beach
Stayed 1 night in Apr 2023
Response from Joe on 7 May,2023
Thank you so much for staying with us, Christine! We'll see you next time.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2022

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, room was clean and ready.
Stayed 2 nights in Sep 2022