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Macrossan House

4.0 star property
Apartment with free parking, steps from Macrossan Street

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Photo gallery for Macrossan House

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool loungers
40-inch flat-screen TV with satellite channels, LCD TV, DVD player
1 bedroom, in-room safe, iron/ironing board, free WiFi
Balcony
Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Pool
  • Kitchen
  • Barbecue grill
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartmant, 1 Bedroom with Disability Access

1 bedroom, in-room safe, iron/ironing board, free WiFi

Apartmant, 1 Bedroom with Disability Access

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dining table
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
19 Macrossan Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 1 min walk - 0.0 km
  • St Mary's by the Sea Chapel - 3 min walk - 0.3 km
  • Sugar Wharf - 5 min walk - 0.4 km
  • Rex Smeal Park - 5 min walk - 0.4 km
  • Four Mile Beach - 9 min walk - 0.8 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 67 min drive

Restaurants

  • ‪Tin Shed - ‬5 min walk
  • ‪Wicked Ice Creams - ‬3 min walk
  • ‪Paddy's Port Douglas - ‬4 min walk
  • ‪N17 Burger Co - ‬1 min walk
  • ‪Rattle N Hum - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macrossan House

Apartment with free parking, steps from Macrossan Street
This smoke-free apartment building features an outdoor pool, laundry facilities and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and barbecues are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

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Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Fenced pool
  • Heated pool
  • In-room massages
  • Outdoor pool
  • Pool gate
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a village
  • In an entertainment district
  • In the city centre
  • Near the bay

Things to do

  • Designer stores
  • Heated pool
  • Shopping centre
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 3 floors
  • Access via exterior corridors
  • Connecting units available
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; all guests older than 7 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Frequently asked questions

Does Macrossan House have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM to 8:00 PM.

Is Macrossan House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Macrossan House?

Self-parking is free at this property.

What time is check-in at Macrossan House?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Macrossan House?

Checkout is at 10 AM. Late checkout is available for a fee.

Does Macrossan House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 46 per person applies.

Where is Macrossan House located?

Located in the heart of Port Douglas, this apartment building is within a 5-minute walk of Macrossan Street, Anzac Park and Rex Smeal Park. St Mary's by the Sea Chapel and Sugar Wharf are also within 10 minutes.

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Macrossan House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 351 reviews
Rating 8 - Good. 80 out of 351 reviews
Rating 6 - Okay. 5 out of 351 reviews
Rating 4 - Poor. 6 out of 351 reviews
Rating 2 - Terrible. 1 out of 351 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again.
Stayed 4 nights in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, communication
Very central to everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
So close to everything being on the main street, but still so quiet.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marianne Hendrika Johanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location and the room was very comfortable.
Stayed 7 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is a good size and great location if you want to be in town. It was a 10 minute walk to 4 mile beach which is lovely. Jo was very helpful with suggestions and let us check out late.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ailsa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Set in the middle of town, so easy to access and so quiet. Fantastic stay!
Stayed 2 nights in Nov 2023

8/10 Good

Mary Ann

Liked: Cleanliness, amenities, communication
Was in a great position nice room we were there for 7 nights would have been good to get fresh towels during stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Owners were charming and very helpful. They arranged airport transfers for us and provided recommendations for excursions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location as in centre of Port Douglas.
Stayed 2 nights in Nov 2022

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the quiet and clean environment and its central location.
Stayed 7 nights in Oct 2022

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Property was centrally located in Main Street of town despite the location property was quiet owners were very helpful with places to eat and tours and friendly east going couple along with Tilly the receptionist
Stayed 7 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
Excellent facilities and room met all expectations. Great help with booking tours as well.
Stayed 6 nights in Jul 2023

10/10 Excellent

Tracy Alix

Liked: Cleanliness, property conditions & facilities, communication
Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.
Stayed 6 nights in May 2024

10/10 Excellent

Warwick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very handy location to shops and eateries. Easy parking on site
Stayed 5 nights in Sep 2022

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, communication
Centrally located.
Stayed 4 nights in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place. Jo was a great person and a great help.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved every moment of my stay. I was made to feel welcome. Great amenities within the room and the cleanliness was outstanding.
Stayed 4 nights in May 2023

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, communication
Perfect for couples who don’t need a lot of fancy amenities. Great location, quiet, clean. Grocery store nearly next door, so we ate in for breakfast and lunch and had many restaurants in walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Keneth, Werribee

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was an ideal place to spend a week. Very friendly people and great location. Walking distance to everything that we wanted - restaurants, shopping and the beach. Macrossan House is very goos and I would certainly stay there in the future.
Stayed 7 nights in Jul 2022

10/10 Excellent

christine

Liked: Cleanliness, room comfort, communication
The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, can walk to beach, wharf, markets, shops and restaurants. Fantastic management onsite, great advice and connections for tourist activities. Lovely apartment with beautiful garden and was very quiet and peaceful. Cannot recommend highly enough.
Stayed 9 nights in Jun 2024

8/10 Good

Rosalie

Liked: Cleanliness, room comfort, communication

Port Douglas quick trip

It was a pleasant stay just the room was a bit musty from humidity.
Stayed 2 nights in Feb 2023

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities, communication
What a very convenient spot right in the middle of everything..
Stayed 7 nights in Sep 2023

8/10 Good

ANNA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was central. Managers helpful and accommodating. Room was clean, comfortable and well equipped.
Stayed 5 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, room comfort, communication

Great price and location in Port Douglas

Great stay with Jo and Gary. Macrossan House was brilliantly located in the middle of PD We were able to walk everywhere we needed to go.
Stayed 7 nights in Apr 2023