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Hotel Concorde Green Park Palace

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Hotel Concorde Green Park Palace

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Turkish bath/hammam, body treatments, facials, manicures and pedicures
View from room
Aerial view
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Parking included
  • Room service

Room options

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About the area

Map
B.P. 95, Port El Kantaoui, 4089

What's nearby

  • Acqua Palace Water Park - 1 min walk - 0.0 km
  • El Kantaoui Golf Course - 5 min walk - 0.5 km
  • Port El Kantaoui Harbour - 8 min walk - 0.7 km
  • Hannibal Park - 8 min walk - 0.7 km
  • Port El Kantaoui Beach - 13 min walk - 1.2 km

Getting around

  • Sousse Sud Station - 15 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 36 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬19 min walk
  • ‪Salon de Thé Sunflower - ‬2 min drive
  • ‪Garden Grill - ‬19 min walk
  • ‪The Bristol Plazza - ‬10 min walk
  • ‪Restaurant L'artisto - ‬14 min walk

About this property

Hotel Concorde Green Park Palace

Luxury family-friendly resort near Acqua Palace Water Park
Located close to El Kantaoui Golf Course and Port El Kantaoui Harbour, Hotel Concorde Green Park Palace provides free self-service breakfast, an adjacent golf course and a poolside bar. Adventurous travellers may like the basketball, archery and racquetball/squash at this resort. Treat yourself to a manicure/pedicure, a facial or a body treatment at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free daily manager's reception and a terrace.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • An outdoor tennis court, a 24-hour front desk and a vending machine
  • Tour/ticket information, coffee/tea in reception and concierge services
  • Guest reviews give good marks for the helpful staff
Room features
All 452 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Hotel Concorde Green Park Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Entertainment

Access to on-site nightclubs
On-site live performances
Theme parties

Languages

Arabic, English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Jem
  • Green Park
  • Le Gourmet
  • Pecheur

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.56 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Concorde Green Park Palace Resort Port El Kantaoui
Concorde Green Park Palace Resort
Concorde Green Park Palace Port El Kantaoui
Concorde Green Park Palace All Inclusive Port El Kantaoui
Concorde Green Park Palace All Inclusive
Concorde Green Park Palace
Concorde Green Park Palace Hotel Port El Kantaoui
Concorde Green Park Palace Hotel
Concor Green Park Resort
Concorde Green Park Palace
Concorde Green Park Kantaoui
Barceló Concorde Green Park Palace
Hotel Concorde Green Park Palace Resort
Hotel Concorde Green Park Palace Port El Kantaoui
Hotel Concorde Green Park Palace Resort Port El Kantaoui

Frequently asked questions

Does Hotel Concorde Green Park Palace have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Hotel Concorde Green Park Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Concorde Green Park Palace?

Self-parking is free at this property.

What time is check-in at Hotel Concorde Green Park Palace?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Concorde Green Park Palace?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Concorde Green Park Palace?

Some rate plans available at this property are all-inclusive.

Where is Hotel Concorde Green Park Palace located?

Located in Hammam Sousse, this beachfront resort is next to a golf course and within a 5-minute walk of Acqua Palace Water Park and El Kantaoui Golf Course. Port El Kantaoui Harbour and Grande Mosque are also within 3 mi (5 km).

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Hotel Concorde Green Park Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 122 out of 259 reviews
Rating 8 - Good. 66 out of 259 reviews
Rating 6 - Okay. 28 out of 259 reviews
Rating 4 - Poor. 14 out of 259 reviews
Rating 2 - Terrible. 29 out of 259 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Great place to stay, delicious food, clean ✨
Stayed 2 nights in Nov 2024

8/10

Friendly staff
Stayed 2 nights in Dec 2024

10/10

Beautiful hotel i totally recommand it
Stayed 2 nights in Jul 2024

10/10

One of the best hotel in sousse i definitely recommend it
Stayed 4 nights in Jul 2024

8/10

Enjoyed my stay at the hotel. Great location and friendly staff.
Stayed 13 nights in Oct 2023

10/10

The service was 5 stars, very nice staff, the waiters are super friendly and nice people. The room is clean and comfortable. Hotel has all amenities you could enjoy.
Stayed 2 nights in Jul 2024

10/10

Room very spacious I liked it the most Location,pool, reception, stuff
Stayed 3 nights in Nov 2023

10/10

Fabulous hotel room lovely and clean staff all excellent
Stayed 7 nights in Jan 2023

10/10

Great
Stayed 3 nights in May 2024

8/10

Very nice hotel, friendly staff, excellent food. Rooms need some deep cleaning.
Stayed 3 nights in Aug 2022

2/10

Bad food, bad service, only Rus
Stayed 4 nights in Jul 2024

8/10

Good Place and nice Stuff, but Spa Prices are too expensive and Gym Equipment is insufficient
Stayed 7 nights in Nov 2023

2/10

Didn't get the room i booked, had to sleep on sofa. Air con doesn't work throughout
Stayed 7 nights in Aug 2024

8/10

The property is calm . Food is not as expected for a five star property neither services, they have a delicious fruit salad. Lotfi on the bar was so friendly and helpful as well as Najeh. Expected more from other departments.
Stayed 28 nights in Jan 2024

8/10

Personnel acceuillant et serviable
Stayed 6 nights in Jun 2023

4/10

I'm a frequent traveler. This hotel is definetely not a 5 stars one. I am a hotels.com Platinum member and I did not get any perks. The receptionist did not explain anything and checkin is very slow, service is mediocre and restaurant is very crowded and very noisy. But the best one : booked 3 rooms. We found crockroaches in 2 of them. Pool and food are good, though. Way to go.
Stayed 2 nights in Jul 2024

4/10

Althought this is one of the best hotels in sousse, the service is very poor in general except for 2 kind gentelmans, lotfi at the reception bar and issam at the pool bar, most of employees seems unhappy and make a huge effort to offer an ordinary service, this is my second stay in this hotel and before corona it was much better, management is poor, registration is disorgonized, i won't recommand anyone to stay here for now, if you are planning a trip in the area it would be much better to rent a villa near the beach.
Stayed 4 nights in Sep 2022

6/10

The beach was nice and clean. The swimming pool was a good size and had areas were you could lay down which was nice. The rooms were spacious but were in need of renovation and a deep clean. The corridor walls and carpets were horrendous. The corridors are in need of a huge revamp. The energy saving light sensors were very delayed and did not stay on for very long. The hotel was advertised as having 5 restaurants, however there was just the buffet and one themed restaurant. The food was very canteen like and we resorted to either ordering take away or going to other restaurants in the area. The drinks in the bars are local drinks and if you want the branded drinks you need to pay a additional surcharge. The entertainment was ok. The pool tables need servicing. There is a shop on site where you can buy snacks. All in all a very average stay.

2/10

Just returned from this hotel and it wasn’t a good experience, the hotel looks lovely but it’s a different thing once you’re in there. No plates for food, tables full of used dishes, food all over the tables, food not brilliant and very long waits in que for food, staff are rude when you ask them to clear table, no sun loungers anailable by the pool if you don’t put your towel on them at 5am, absolutely ridiculous!! I seen people paying pool staff to keep them sun loungers, towels were left on loungers all day, there are signs everywhere saying you cannot reserve sun loungers with towels…. It was just a free for all. Rooms are nice but we paid for a sea view, which we didn’t get, as we was told the hotel was full. Carpets in the hallways look really dirty and nasty, shop in reception is a rip off, I have been to many hotels in port el kantaoui and I would not return to this hotel, there are better hotels for less money, don’t waste your money on this hotel.
Stayed 6 nights in Jul 2024

8/10

The only negative I have is one of the Bell hops keep asking me for money and my friend for money and buy him things. This was very shocking and I have stayed at this hotel before and never had this issue. Very disappointed in this matter.
Stayed 7 nights in Oct 2022

2/10

The hotel is definitely not a 5* its below 3*. No AC in the hotel apart from the rooms, sensor lights in corridor dont work properly so your walking in the dark. They are short of staff the food is not a 5* either food would finish 1.5hr from strating time and would not be refilled untill u complain, we waited 1 hour and 5min for glasses to be given to us at dinner and the staff give attitude when u keep asling them. Please trust me and the review of people who have mentioned the same thing cos it true to the point. I thought people were being fussy or exaggerated it but believe me they didn't. I would not recommend this hotel at all. Also this hotel overbooks and can not provide rooms as they did this to us. We we booked 9 rooms and was only given 4 so the 1st night we had to share rooms with 6 people sharing one room. I will be calling expedia and complaining about this as we lost out a room for 1 night which we paid for.
Stayed 7 nights in Aug 2024

4/10

The hotel is overrated and like most of 5 star hotels in Tunisia doesn't deserve their 5 star. The AC is not working at all in most of the hotel. The reception is very hot you can't stay there for 5 minutes. You pay very high price but the quality of the service is very low. The food is disgusting. They closed the restaurant a la carte. Only a disgusting buffet. You pay very high price then you don't find a place to stay at the beach if you come late. There is no staff there to help. Only some bootlicker for the foreigner tourists.

6/10

Booked sea view family room, we had a garden view with sea in a distance! Was told all the rooms had the same view they don’t have a pole view so we could have save £100 and paid for garden view and got the same room! Reception staff were very rude when we come down to ask about the room they just said they are all the same we have none on pool view asked for another room he just looked at us and walked away! Very rude. Couch in room wasn’t clean, curtains had stains on and base of bed was all ripped!! Only people helpful was the baggage staff and our cleaner they was great but other than them no one who was very helpful, no sun beds were available and when there was you have to go and get your cushion for sun lounger! Had to pay 100 dinar for 2 towels and they were small towels, at 9.30am when they opened was told to come back from in about 1 hour cause they had to towels available everyday! It wasn’t the best first impression and didn’t improve, we extended are holiday but now have booked another hotel for the rest of our days here because of the services we was given!!
Stains on certains
Stains on couch
Base of bed ripped
Base of bed ripped
Stayed 10 nights in Jun 2024

2/10

It was horrible in every aspect, the reception staff were disrespectful and unprofessional when it comes to critsisim, the restaurant is so bad till that we questioned of is it a 5 star hotel, the fact that he served my wife raw fish at lunch and then proceeded to do the same at dinner made me confirm that this hotel is really that bad, other than that the overall food quality was poor, when it comes to room service it is poor, the AC does not work and we were 3 people ( my wife me and my son ) we asked for a bed and he said no there is no beds we can give ( to replace it with the couch ) and then me and my son were going through the hall and we found that there is certain people that got the bed and we did not, also we did not have a kettle in day 1 it took two days just to deliver a kettle, overall wise if you wanna stay at Barcelo don't and save your money The indoor swimming pool is a mess the smell and the color of the pool is enough i don't wanna dive deeper into the description or i will cause internal vomiting for the reader Fun fact mini bar is out of service, we told the reception and they do not care and they did not just disrespect me and my family many other families that were in the reception got disrespected using slurs To sum it up this is how your first day in Barcelo would usually go like: no help with the luggage, one hour of waiting in the reception, cry cause the food is that bad, cry cause the AC does not work, and trust me things will get worse.
Stayed 3 nights in Apr 2023

8/10

Très bel hôtel, installations propres et de qualité. Les chambres sont spacieuses et agréables. Les couloirs manquent de propreté. La piscine extérieure est magnifique, la piscine intérieure est agréable. La salle de sport est un peu petite. Le restaurant est spacieux, la nourriture est de qualité. Nous n'avons pas eu de problème de santé. La totalité du personnel est agréable. L equipe d animation, même à 4 personnels se démène pour nous faire passer d agréables moments et de belles soirées. Attention aux excursions, la balade en dromadaires de Salwa est un attrape touristes au milieu d une décharge : inutile. Les conditions ne sont pas expliquées et on ne cherche qu'à vous prendre des sous.
Stayed 5 nights in Mar 2025