Hotels near Portage Park

"Good location, close to the airport and convention center, but very old, outdated, and in disrepair. Stained popcorn ceilings, dirty carpet, musty smell. Do not recommend. "

"I checked in. Waited for the receptionist. I got checked in and provided my credit card. I was assigned to room #2. I requested the first floor because I was traveling with someone that was handicap. At first I couldn't open the door, so I went back to the front desk and was told to tried harder, to move the handle up and down,so I went back and did what I was told but a male came out and asked what I want. I showed him the sleve of my key that showed room #2. (Thursday May 7) I went back to the front desk and had to wait a long time because there were people checking in or asking question. The receptionist searched for another room but there was nothing available and he told me that there was not going to be charges. I asked for the docs I signed and the guy, the receptionist tore the papers in front of me and he said there is not charge because I didn't get a room. I left believing that I was not going to get charges. To my surprised I did. I contacted hotels.com via chat and on the phone. The hotel keeps on twlling them that I will not get my refund because I checked in, and they have a copy of my ID and credit card.... first of all they should not have a copy of my credit card and 2nd the receptionist had to made extra copies because what the hell he tored in front of me. Any how. I will never ever stayed there, they overbooked and they charged you the full stayed, in additional they can give you a room where someoneelse is staying, no a safe hotel."

"The hotel and room were very clean . The staff was exceptionally helpful, although breakfast was not included despite the hotel’s high rating. In my opinion, the hotel requires renovation."

"NA"

"Not bad for a cheap hotel option. Rooms were cleanly although outdated. "

"Room was clean, staff was very nice. "

"I booked three rooms at this hotel. They were all suites. They were all very clean. The hotel was quiet and a very good area where there was plenty of restaurant options and we thoroughly enjoyed it."

"Easy check-in; clean room; easy access to airport"

"it was a clean room and the staff was quite pleasant(Jay), there was ample parking however the breakfast was lacking. I suggest possibly some fruit like bananas or oranges and maybe some yogurt. But if you’re looking for a no-frills hotel for the money, it was fine."