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Reviews of Motel 6 Tigard, OR - Portland Southwest

2 out of 5
Motel 6 Tigard, OR - Portland Southwest
11455 Sw Pacific Hwy, Tigard, OR

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 281 reviews" "
Rating 8 - Good. 86 out of 281 reviews" "
Rating 6 - Okay. 44 out of 281 reviews" "
Rating 4 - Poor. 25 out of 281 reviews" "
Rating 2 - Terrible. 38 out of 281 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, quiet
Stayed 1 night in May 2024
Response from The Guest Experience Team on 11 May,2024
Hi Deborah,We’re glad you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Adrianne

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from The Guest Experience Team on 7 May,2024
Hi Adrianne,Thank you for the review. We’re so glad you enjoyed your stay with us and hope to see you again!

2/10 Terrible

Kimberly

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. They are scammers.
Stayed 2 nights in Apr 2024
Response from The Guest Experience Team on 7 May,2024
Hi Kimberly,I’m sorry that you feel like we are scammers. Please let m know why you think this and maybe we can figure it out.

6/10 Okay

Chandra

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities
It's average. The rooms are spacious and it's relatively peaceful. The manager is kind overall. There was lots of sidewalk construction nearby so not very walkable overall, but the bus is really close. Hot water worked great. Bottom line, it's safe and clean.
Stayed 3 nights in Apr 2024
Response from The Guest Ecperience Team on 2 May,2024
Hi Chandra,Thank you for the kind words. We are glad you enjoyed your stay with us.

8/10 Good

Chandra

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice property. Manager is nice.
Stayed 6 nights in Apr 2024
Response from Nick on 30 Apr,2024
Hi Chandra,We’re glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Chandra

Stayed 3 nights in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Guest Experience Team on 15 Apr,2024
Hi Tiffany,We’re so glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Chandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from The Guest Experience Team on 15 Apr,2024
Hi Chandra,We’re so glad you enjoy your stay with us!

10/10 Excellent

Chandra

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Is very clean here and safe feeling. The staff are very kind and polite and the rooms are actually quite large!
Stayed 8 nights in Apr 2024
Response from The Guest Experience Team on 14 Apr,2024
Hi Chandra,We’re so glad you enjoyed your stay with us. Thank you for the kind words!

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from The Guest Experience Team on 14 Apr,2024
Hi Terra,We’re so glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We had to get a hotel for a night when a storm took out power in our area, and it was a godsend!
Stayed 1 night in Jan 2024
Response from The Guest Experience Team on 17 Jan,2024
Hi Amanda,We’re so glad you enjoyed your stay with us and we hope your home has power and water. Thank you for the review!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need someplace to take your dog. A patch of concrete by a dumpster just doesn't work. Other than that it was a great stay!!!
Stayed 1 night in Dec 2023
Response from Nancy Y. on 17 Jan,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoke smell was terrible in room. Heater had to be manually adjusted thru night. No extra blanket or pillow.
Stayed 4 nights in Dec 2023
Response from The Guest Experience Team on 27 Dec,2023
Hi Mark, I apologize for the smoke smell and the heater issues you faced. I will make sure our maintenance technician takes a look at them. As for the extra blanket and pillows, we do have some available upon request at the front desk. Just let us know next time and we’ll happily bring them to your room.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much improved! :)
Great hosts at the front desk!! Way better establishment than was there before! Much improved! It does the trick! ;)
Stayed 1 night in Dec 2023
Response from The Guest Experience Team on 7 Dec,2023
Hi Jeffrey,We’re so glad you enjoyed your stay with us and hope to see you again!

8/10 Good

Christie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Nov 2023
Response from Nick on 30 Nov,2023
Hi Christie, Were glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023
Response from Nick on 29 Nov,2023
Hi Akash,We’re glad you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Aislinn, Arnold

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Staff were super friendly, very walkable area, rooms were set up nicely and looked modern. Bathroom was super clean and had cute designs in toilet paper/towels. Downsides were dirty floors (appeared clean but grimy on feet), damp sheets, and had to walk to nearly the street to take the dogs out to use the restroom. Overall, super nice for a motel but would bring my own sheets and make sure to bring flipflops for the room.
Stayed 1 night in Nov 2023
Response from The Guest Experience Team on 24 Nov,2023
Hi Aislinn,Thank you for the review. We are sorry about the dirty floors and damp sheets. We will discuss this with our housekeeping staff. We hope to host you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place with a Great Price!
I have stayed at this property on numerous occasions due to its’ convenient location, ease of check-in and friendly management. Safety has never been a concern and it’s convenient to all shopping.
Stayed 1 night in Nov 2023
Response from The Guest Experience Team on 13 Nov,2023
Hi Anonymous,We’re so glad you enjoy your stay with us and hope you’ll continue to do so!

8/10 Good

Shakir

Business traveller
Liked: Property conditions & facilities, room comfort
Mostly Ok!'
The room smelled kind of off. Did not have a fresh clean smell. It was not bad smell but just not a fresh clean smell.
Stayed 1 night in Oct 2023
Response from The Guest Experience Team on 4 Nov,2023
Hi Shakir,Thank you for the review and thank you for bringing this up to our attention. We will be sure to address the smell situation in the room.

2/10 Terrible

Dustin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and bug ridden
Floors were filthy. Turned my daughters feet black within minutes of playing in em. Fruit flys and nats all over the entire room from the front door to the bathroom.
Stayed 2 nights in Oct 2023
Response from The Guest Experience Team on 27 Oct,2023
Hi Dustin,We are very sorry for the cleanliness issues you faced. We will be sure to address this as well as the fruit fly concern in your room. We hope you give us another chance.

6/10 Okay

Fred

Stayed 1 night in Oct 2023
Response from The Guest Experience Team on 24 Nov,2023
Hi Fred,I’m sorry you didn’t enjoy your stay with us. Please let us know what we can improve on so that we can provide a better stay for you in the future.

4/10 Poor

Mikki

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the fact that someone was working on their car in the parking lot. They had it jacked up and tools lying all around. It was like that befire i checked in and they were still wirking on it when i left. It looked like it was a long project. V
Stayed 1 night in Oct 2023
Response from The Guest Experience Team on 18 Oct,2023
Hi Mikki,We are sorry you did not like that our maintenance technician was working on his car. He needed to change out his transmission and could only do it when the weather was dry. He knows a little about cars and so we let him repair it. We are sorry you feel this way about someone repairing their own vehicle.

4/10 Poor

brittany

Stayed 3 nights in Oct 2023
Response from The Guest Experience Team on 10 Oct,2023
Hi Brittany,I’m very sorry to hear that you did not enjoy your stay with us. Please let us know how we can improve for next time.

8/10 Good

Bryanson

Stayed 1 night in Oct 2023
Response from The Guest Experience Team on 1 Nov,2023
Hi Bryanson,We are glad you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place away from home
I have stayed at this hotel many times during my visits in the Tigard area. Price is reasonable, the rooms are clean and the management is friendly. Furthermore, it’s convenient to restaurants, highways and shopping.
Stayed 1 night in Sep 2023
Response from The Guest Experience Team on 4 Oct,2023
Hi Christopher,We’re so glad you enjoy your stay with us and hope you continue to do so!

8/10 Good

Sumana

Stayed 1 night in Sep 2023
Response from The Guest Experience Team on 1 Oct,2023
Hi Sumana,We’re glad you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and good location
Stayed 1 night in Sep 2023
Response from The Guest Experience Team on 27 Sept,2023
Hi Keith,We’re glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Guest Experience Team on 24 Sept,2023
Hi Alyssa,Thank you for the great review and choosing us to stay with!

8/10 Good

Jordan

Liked: Staff & service, room comfort
Pretty Good For The Price
The Good: Nice Big TV, Room "furniture" like bed and TV stand are nice looking. Staff was friendly and place was overall quiet. Property outside is pretty clean. Comfy Bed. I'd stay here again. The Bad: My room was on the end right next to the dumpster and there were flies in my room the entire stay. I did request an upstairs in my reservation, which I didn't get and forgot to ask when I was checking in. I dont think they read the request or could not fill it and didn't inform me. Im a light sleeper so I usually prefer upstairs. There must be a leak or moisture issue in the bathroom of 126 because each morning when I got up to use the toilet, I would step in the bathroom and you can see water squishing up through the floor boards. It dries up by mid day so maybe the ground underneath is causing the moisture. You need to wear shoes in there because of this dirty water. The water was not leaking from the shower or toilet, definitely coming up from underneath. This also caused the floor overall to be quite dirty and there was hair and dust and spider webs in the corners. The bathroom door was coming off the hinges and wouldn't close without being lifted up. The security bar in the door was also loose and would be useless if needed. Its there for aesthetics only. I would stay here again though just for the big TV, its very nice having that compared to the tiny low resolution TVs at other Motel 6s. This might sound negative overall but it was fine for the price.
Stayed 2 nights in Sep 2023
Response from The Guest Experience Team on 20 Sept,2023
Hi Jordan,Thank you for the review. We are glad you enjoyed our big TVs. We will be sure to bring your concerns to housekeeping and maintenance. Thank you for bringing the moisture to our attention as we were not aware. We are sorry we did not have any upstairs rooms for you but hope to have some available for you next time.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Guest Experience Team on 19 Sept,2023
Hi George,Thanks for your review! We’re glad you enjoyed your stay with us and hope to see you soon!

6/10 Okay

Hugo

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Guest Experience Team on 14 Sept,2023
Hi Hugo,I’m sorry you didn’t enjoy your stay with us. Please let us know how we can improve.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was better than I anticipated. Room was in decent shape and pretty clean. Girl who checked us in was very friendly
Stayed 2 nights in Sep 2023
Response from The Guest Experience Team on 11 Sept,2023
Hi Deborah,We’re glad you enjoyed our rooms as well as our guest service representative Joanne! We hope to see you again soon!

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Guest experience Team on 6 Sept,2023
Hi Kim,We’re glad you enjoyed your stay with us and hope to see you again!

6/10 Okay

Dustin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from The Guest Experience Team on 5 Sept,2023
Hi Dustin,I’m sorry you didn’t enjoy your stay with us but we hope to improve for you next time. Please let us know what we could do better.

4/10 Poor

Yodit

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from The Guest Experience Team on 3 Sept,2023
Hi Yodit,I’m sorry you did not enjoy your stay with us. Please let us know how we can improve for next time.

8/10 Good

Roger

Stayed 1 night in Aug 2023
Response from The Guest Experience Team on 24 Sept,2023
Hi Roger,We’re glad you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Guest Experience Team on 31 Aug,2023
Hi Anonymous,We’re glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Guest Experience Team on 1 Sept,2023
Hi Preston,We’re so glad you enjoyed your stay with us and hope to see you again soon!

6/10 Okay

scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Guest Experience Team on 28 Aug,2023
Hi Scott,I’m sorry you did not enjoy your stay with us abut hope we can improve on it for you for next time.

8/10 Good

Athalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2023
Response from The Guest Experience Team on 26 Aug,2023
Hi Athalie,We’re glad you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good prices clean quiet and safe
Stayed 2 nights in Aug 2023
Response from The Guest Experience Team on 25 Aug,2023
Hi Maria,We’re glad you enjoyed your stay with us and hope to see you again.

8/10 Good

Kurt

Liked: Cleanliness, staff & service
Ok stay. Very loud due to road construction.
Stayed 4 nights in Aug 2023
Response from The Guest Experience Team on 19 Aug,2023
Hi Kurt,We are glad you enjoyed your stay with us. Yes, the city is adding new water lines and handicap accessible sidewalks and unfortunately there is nothing we can do about it.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Remembering that this was a Motel 6 and not a 5-star luxury hotel, it was pretty plain, but the staff was very helpful, the room was squeaky clean, and everything in the room worked as it should. Recommended.
Stayed 1 night in Aug 2023
Response from The Guest Experience Team on 19 Aug,2023
Hi Scott,We’re so glad you enjoyed staying with our property! We hope to see you again soon! Thanks for choosing us

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly
Stayed 2 nights in Aug 2023
Response from The Guest Experience Team on 18 Aug,2023
Hi Maria,We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean and good for them price.
Stayed 4 nights in Aug 2023
Response from The Guest Experience Team on 16 Aug,2023
Hi Camille,Thank you for the review! We are so glad you enjoyed your stay with us and hope to see you again!

2/10 Terrible

Chaise

Charged me for a room i never paid for and neve stayed in. Put in a reservation with a pay later option on arrival, only to be charged after. Never even went there.
Stayed 1 night in Aug 2023
Response from The Experience Team on 14 Sept,2023
Hi Chaise,Please know that with every hotel you must cancel prior to check in. If you do not then you will be charged a “no show” fee. As you did not cancel within the cancellation period, we charged you as we held the room for you.

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Cleanliness
A Mixed Experience at TREV'S TRAVELS Hotel - Room
My girlfriend and I recently stayed at TREV'S TRAVELS Hotel in room #123, and unfortunately, our experience was less than ideal. While the staff's friendliness was positive, several concerning issues significantly impacted our stay. Upon entering the room, we were immediately greeted by an unpleasant combination of cigarette and body odor. The persistent smell was quite off-putting, making it difficult to enjoy our time in the room. To make matters worse, we noticed cigarette burns on the sheets, further reinforcing the impression of a lack of cleanliness and maintenance in the room. Another concern was the security of the room. The security lock on the door was broken, which made us feel uneasy about the safety of our belongings and ourselves during our stay. A functional security lock is essential for any hotel room; its absence is an apparent oversight that should be addressed promptly. One point of frustration was the requirement of a $50 security deposit, especially considering that we had already paid for the room. While I understand the need for security deposits, having this additional charge felt redundant and somewhat inconvenient, especially when combined with the other issues we encountered during our stay. I must emphasize that our issues were not due to the staff's fault. The staff members were excellent and displayed high friendliness and professionalism. However, it is evident that there.
Stayed 2 nights in Aug 2023
Response from The Guest Experience Team on 14 Aug,2023
Hi Trevor,I’m sorry you feel this way about the room. We will be sure to let maintenance and housekeeping know about the problems you encountered. Yes, we do require a deposit and always have. It is also told to the guest when they make the reservation or call to make a reservation over the phone. Nonetheless, we will look into the problems your experienced and fix them for next time.

2/10 Terrible

Amber sea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Guest Experience Team on 14 Aug,2023
Hi Amber Sea,We are sorry you did not enjoy your stay with us and would like to know what went wrong so that we can address the issues at hand. Please send us a message.

2/10 Terrible

Sandy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy, bedding was horrible and noisey
Stayed 5 nights in Aug 2023
Response from The Guest Experience Team on 10 Aug,2023
Hi Sandy,I am very sorry you did not enjoy your stay with us and hope we can fix this for next time.

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, noisy, incompetent staff
Stayed 2 nights in Aug 2023
Response from The Guest Experience Team on 8 Aug,2023
Hi Christian,I’m sorry you feel this way about our property. Please message us and let us know what went wrong so that we can help.