Vacanceole, Posets-Maladeta Natural Park hotels

"Emplacement de la résidence près de tous les loisirs (espace thermal,lac,skyvall) et commerces. Appartement spacieux ,propre et au confort conforme à l'annonce. Personnel de la réception agréable et réactif."

"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful. By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available. After reaching the hotel, we arrived only to find out...

"Appartement petit pour six personnes, il y a peine le nécessaire pour cuisiner. La salle d'eau est correct. Mais la nuit il y a des bruits de goutte d'eau qui deviennent très pénibles. La literie est correct. Le personnel a l'accueil et très serviable et souriant. Piscine et sauna trop petit pour le nombre d'appartements."