Chris at the front desk delivered truly outstanding service. I arrived on a rainy Christmas Eve after a long 7-hour drive and was greeted with the warmest smile, a complimentary upgrade, late checkout, a welcome bag, and personal escort to the elevator — all offered proactively and with genuine care.
I’ve stayed in many hotels, including 5-star chains worldwide, but Chris’s “customer-first” attitude genuinely stood out. This was my first stay at Luma, and his exceptional service left a lasting...
Chris at the front desk delivered truly outstanding service. I arrived on a rainy Christmas Eve after a long 7-hour drive and was greeted with the warmest smile, a complimentary upgrade, late checkout, a welcome bag, and personal escort to the elevator — all offered proactively and with genuine care.
I’ve stayed in many hotels, including 5-star chains worldwide, but Chris’s “customer-first” attitude genuinely stood out. This was my first stay at Luma, and his exceptional service left a lasting...
Grace
Reviewed December 27, 2025Reviewed December 27, 2025
Comfortable and cosy environment. Staff is very polite. All enquiries and requests are promptly answered. The home-like breakfast is an excellent start to a day! The hotel's convenient location to food and sightseeing is highly recommendable to first timers to San Francisco, and at a reasonable cost too.
Comfortable and cosy environment. Staff is very polite. All enquiries and requests are promptly answered. The home-like breakfast is an excellent start to a day! The hotel's convenient location to food and sightseeing is highly recommendable to first timers to San Francisco, and at a reasonable cost too.
Lay Hua
Reviewed December 21, 2024Reviewed December 21, 2024
The room was comfortable in size. One of the better hotel compared to some better known chain hotel. Complimentary coffee/tea, cookies and fruit available 24 hours is very much appreciated.
The room was comfortable in size. One of the better hotel compared to some better known chain hotel. Complimentary coffee/tea, cookies and fruit available 24 hours is very much appreciated.
it was a delightful 4 nights stay with our dog. There is a huge patch of grass right beside which our dog loved. Glad we decided to stay here instead of downtown (due to safety concerns). Felt extremely safe here. The property has a doorman. The hotel was clean and welcoming. We loved the wine bar in the hotel. Staff all around including housekeeping was extremely welcoming, and some of the staff even remembered our dog's name. Absolutely wonderful we will be back!
it was a delightful 4 nights stay with our dog. There is a huge patch of grass right beside which our dog loved. Glad we decided to stay here instead of downtown (due to safety concerns). Felt extremely safe here. The property has a doorman. The hotel was clean and welcoming. We loved the wine bar in the hotel. Staff all around including housekeeping was extremely welcoming, and some of the staff even remembered our dog's name. Absolutely wonderful we will be back!
kloe
Reviewed January 10, 2024Reviewed January 10, 2024
The external of the hotel looks dated, but my room was newly renovated room was very clean, nice furniture and well lit. The cabinet for the microwave was a little strange, because it does not stay up when opened and it was really difficult using the microwave. Felt safe in the area. Not many parking lots, but appreciated that is was free! Many good eateries within walking distance.
The external of the hotel looks dated, but my room was newly renovated room was very clean, nice furniture and well lit. The cabinet for the microwave was a little strange, because it does not stay up when opened and it was really difficult using the microwave. Felt safe in the area. Not many parking lots, but appreciated that is was free! Many good eateries within walking distance.
Potrero Hill is a neighbourhood that travellers like for its architecture and live music. Looking for sights you might find in a travel guide about Potrero Hill? Consider a visit to San Francisco Bay while you're in the neighbourhood.
How many hotels can I expect to find in the Potrero Hill area?
When you want to put your feet up after a day of exploring the sights in San Francisco, you can choose from 14 Expedia hotels and other accommodation options in Potrero Hill.
If I need to cancel my hotel reservation in Potrero Hill, will I receive a refund?
Yes, you'll find most hotel bookings are fully refundable if cancelled prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of your check-in date. If you booked a non-refundable reservation, you might be able to cancel it and get a refund within 24 hours of booking. Add your dates and click on "Search", then use the "fully refundable" filter to get top deals in Potrero Hill.
What can I see and do in this San Francisco neighbourhood?
Potrero Hill's sights and attractions like Letterform Archive, Museum of Craft & Design and Bottom of the Hill offer insight into the local culture. San Francisco Bay and Anchor Brewing Company are also a couple of places to visit in the neighbourhood. Chase Center and Oracle Park are some popular places to visit in the area around Potrero Hill. When you're sightseeing in San Francisco, The Midway and 888 Garage are also worth a stop.
How can I get around Potrero Hill and the greater San Francisco area?
For a quick way to explore the city, catch a ride on metro transit at 20th Street Station, 23rd Street Station or UCSF Medical Center Station. If you want to head out of town, you can hop aboard a train at 22nd Street Station.