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"Everything was quick & easy.."

"First let me say the staff were very friendly and pleasant. My room was large and sparse. It was in need of some refurbishment. Carpet was worn and tired. There were plaster marks on the wall where damage had been fixed but not painted. There was a lot of road noise and when the traffic started at 5:40am I was unable to sleep. The bedroom was clean and tidy and the bathroom had been renovated and was large, nice and fresh. The hotel is well located in central Gisborne. The hotel has an odd layout that makes the experience of getting around unusual. The parking situation is effectively offsite and all a bit odd. All in all just a bit lacking in upkeep and cohesion. "

"Room was clean and tidy, staff were friendly, pool was great temperature and they provided pool towels for us. Location was perfect for what we were after"

"I booked a standard queen room and got upgraded to a king room with a spa , I was very impressed by how spacious the king room was and the facilities were great. Love the king bed very comfortable and room was very nice and clean 👌 I definitely will be staying there again and highly recommended this hotel if you visit Gisborne New Zealand 🇳🇿 Hotel host we’re very friendly and welcoming. Thank you 🙏 "

"I think the owner of the motel that was behind the counter she was very welcoming and very helpful. The room was very clean and tidy. "

"My favourite was the ground-floor room facing the city — peaceful, immaculate, and beautifully presented. The bed was exceptionally comfortable, ensuring a great night’s rest. The staff were warm and welcoming, and reception was very accommodating, promptly providing swim towels when needed. The pool area was clean and refreshing, adding to an overall relaxing stay. Nga mihi ki nga kaimahi o Portside Hotel! "

"Nice clean and spacious room, nice kitchen and large bathroom."

"Room spacious and clean."

"Room was very clean, and all towels etc. replaced after the 1st night."