In-room safe, desk, iron/ironing board, cots/infant beds
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Reviews of Quality Inn Poughkeepsie

2.5 out of 5
Quality Inn Poughkeepsie
536 Haight Ave, Building A, Poughkeepsie, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 226 reviews" "
Rating 8 - Good. 55 out of 226 reviews" "
Rating 6 - Okay. 24 out of 226 reviews" "
Rating 4 - Poor. 21 out of 226 reviews" "
Rating 2 - Terrible. 18 out of 226 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariluz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 15 May,2024
Dear Mariluz, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

4/10 Poor

Kim

Travelled with partner
Disliked: Amenities, property conditions & facilities
The lighting in the room was poor. There were two lighting fixtures that did not work, possibly due to lightbulbs burned out. Could not see well to read. There were no tissues in the tissue box, and I tend to blow my nose often. There was a towel which had a black stain on it. People were up to all hours in the other rooms. Would have rather been on the first floor, then having to climb those stairs to the second floor. Did not have that option. No elevator.
Stayed 1 night in May 2024
Response from Front Desk on 8 May,2024
Dear Kim, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you

8/10 Good

Sherrie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and friendly staff, but I only have three complaints. First, the beds were not queen size beds. More like twin. Second, when I looked up the hotel and it stated it served breakfast it would have been better to put continental breakfast. And last, my aunt left her belongings on the bed due to her health issues. We came back from my cousin funeral and her belongings were touched. I’ve stayed at several hotels and motels. Usually when the occupants belongings are on the bed the cleaning staff doesn’t touch the bed or touch the occupants belongings.
Stayed 2 nights in Apr 2024
Response from Front Desk on 3 May,2024
Dear Sherrie, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you

10/10 Excellent

roseliene

Stayed 3 nights in Apr 2024
Response from Front Desk on 13 May,2024
Dear Roseliene We appreciate your kind review of our property. We are also happy you enjoyed your accommodations while you were with us. Stay Safe during your travels and we hope to see you again when you are in the area

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quality Inn Poughkeepsie exceeded my expectations, and exceeded poor reviews on this site. It was reasonably priced, clean, quiet, and convenient for my purpose of visiting a student at Vassar College. It is located near many dining options and easy to reach. I'll stay here every time I visit Poughkeepsie.
Stayed 2 nights in Apr 2024
Response from Front Desk on 18 Apr,2024
Dear Thomas, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Scott, Port Townsend

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Also, first time since covid 2020 where there was housekeeping on a two night stay. TV didn't work properly was my only complaint.
Stayed 2 nights in Mar 2024
Response from Front Desk on 25 Mar,2024
Dear Scott, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

2/10 Terrible

Stacey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was not knowledgeable enough or helpful. Took me almost an hour to check in with two staff members trying to assist me.
Stayed 1 night in Mar 2024
Response from Front Desk on 23 Mar,2024
Dear Stacey, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you.

10/10 Excellent

Axel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night in one of their exterior rooms. Perfect for a quick weekend getaway. 15 mins from shopping areas and dining.
Stayed 1 night in Mar 2024
Response from Front Desk on 14 Mar,2024
Dear Axel, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

6/10 Okay

Ariel

Stayed 1 night in Feb 2024
Response from Front Desk on 24 Feb,2024
Dear Ariel, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 23 Feb,2024
Dear Ariel, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

2/10 Terrible

Debra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. Horrible management. Scammers charged $250 fee for finding a cup with a cigarette in it from me smoking OUTSIDE. Did not smoke once in the room but charged me for leaving my cup from outside that i put my cigarette butt in to be kind and not litter outside. Never thought something like that could happen to me. I would never smoke in the room I don’t smoke in my own house. This really affected me financially too. I am fighting the claim and trying to get my money back for my whole stay. This place is scammers.
Stayed 1 night in Feb 2024
Response from Front Desk on 3 Apr,2024
We do apologize for your bad stay. Please call the property to discuss this matter further.

10/10 Excellent

Maryanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often and we love it. Quiet, clean and staff is extremely friendly.
Stayed 1 night in Feb 2024
Response from Front Desk on 9 Feb,2024
Dear Maryanne, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

2/10 Terrible

Jenny

Liked: Room comfort
Disliked: Staff & service
Do not stay there, a lot of noise, doors slamming
doors slamming all night long, people talking very loud in the hallways. booked for 2 nights left the 1st night couldn't take one more sleepless night. will not stay there again
Stayed 2 nights in Feb 2024
Response from Front Desk on 9 Feb,2024
Dear Jenny, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you.

4/10 Poor

Davion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was that they hold on to my 500 for no reason, and when I went to inquire about it i was told it was the system automatically hold it, I had to wait four days before I get back my money. That money is different from the 25 hold of if any damages to the room or such .
Stayed 7 nights in Jan 2024
Response from Front Desk on 4 Feb,2024
Dear Davion, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you.

8/10 Good

Judie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl who checked us in was very pleasant and professional and knew her job
Stayed 1 night in Jan 2024
Response from Front Desk on 28 Jan,2024
Dear Judie, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Mary Ann

Liked: Staff & service, amenities, property conditions & facilities
Ive stayed here before and this time the room was absolutely spotless. Its always been clean but WOW this time was amazing. I prefer the main building and happy to stay there. It is safe, well lighted, and secure. The staff could not be nicer or more helpful. Thanks for a great stay.
Stayed 2 nights in Jan 2024
Response from Front Desk on 26 Jan,2024
Dear Mary Ann, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Desk on 22 Jan,2024
Dear Anonymous, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The.staff was wonderful and so helpful and very friendly
Stayed 2 nights in Jan 2024
Response from Front Desk on 22 Jan,2024
Dear Susan, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing staff was rude including management, me, my wife and my five month old baby arrived earlier then checking and told us we had to wait in the freezing cold until 3 PM and it was 3 AM all due to a misunderstanding on check-in time I never got to stay they kept my money called the police and said we couldn’t stay
Stayed 1 night in Jan 2024
Response from Front Desk on 30 Mar,2024
Dear Steven, I do apologize that your experience with us wasn't the best. I hope in the future, you can come back and let us make it up to you.

10/10 Excellent

Maria, Essex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 16 Jan,2024
Dear Maria, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Clear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 16 Jan,2024
Dear Edwin, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 15 Jan,2024
Dear Timothy, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a nights stay
The pool was nice, the breakfast was ok as well. The room was good and bed was comfortable. The facility gets a big thank you from me as I booked the wrong day by mistake and they allowed me to switch to the next night without a problem.
Stayed 1 night in Jan 2024
Response from Front Desk on 15 Jan,2024
Dear Jerry, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and friendly.
Stayed 2 nights in Jan 2024
Response from Front Desk on 13 Jan,2024
Dear Cody, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2024
Response from Front Desk on 31 Jan,2024
Dear Benjamin, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Front Desk on 8 Jan,2024
Dear Maria, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Quality Inn was very convenient. The rooms were comfortable and quiet. Pricing was reasonable, and a lovely breakfast was included.
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec,2023
Dear Janet, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to i need it for
Response from Front Desk on 9 Feb,2024
Dear Daniel, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 25 Dec,2023
Dear Steven, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was adequate, convenient parking. The room was clean, quiet, and comfortable. The included breakfast was vast, included cereal, eggs, waffles, pastry, juices, tea, and coffee.
Stayed 1 night in Dec 2023
Response from Front Desk on 20 Dec,2023
Dear Janet, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!

10/10 Excellent

Maryanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was very clean and comfortable.
Stayed 1 night in Dec 2023
Response from Front Desk on 17 Dec,2023
Dear Maryanne, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

10/10 Excellent

Truike

Stayed 1 night in Dec 2023
Response from Front Desk on 17 Dec,2023
Dear Truike, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate. Staff very nice. Breakfast was okay. The OJ in the machine was a very dark color and the taste was off. And not a lot of low carb options, but the waffle did taste good :)
Stayed 1 night in Dec 2023
Response from Front Desk on 16 Dec,2023
Dear Susan, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a goof stay and look forward to seeing you again.

10/10 Excellent

Frances

Stayed 3 nights in Dec 2023
Response from Front Desk on 16 Dec,2023
Dear Frances, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

8/10 Good

Valarie

Travelled with family and small children
Liked: Staff & service
The front desk staff was great but the housekeeping staff need some improvement
Stayed 3 nights in Dec 2023
Response from Front Desk on 16 Dec,2023
Dear Valarie, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

6/10 Okay

Valarie

Stayed 4 nights in Dec 2023
Response from Front Desk on 16 Dec,2023
Dear Valarie, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

8/10 Good

JEFFERY

Nice stay for the price, breakfast was good, staff was polite. The bed could’ve been softer.
Stayed 1 night in Dec 2023
Response from Front Desk on 7 Dec,2023
Dear Jeffrey, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 7 Dec,2023
Dear Terrence, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

10/10 Excellent

Darison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable beds, breakfast food was good.
Stayed 1 night in Dec 2023
Response from Front Desk on 7 Dec,2023
Dear Darison, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

4/10 Poor

Melissa

Stayed 3 nights in Nov 2023
Response from Front Desk on 7 Dec,2023
Dear Melissa, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

8/10 Good

Jools

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 7 Dec,2023
Dear Jools, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

10/10 Excellent

Valarie

Stayed 1 night in Nov 2023
Response from Front Desk on 20 Dec,2023
Dear Valarie, Thank you for staying with us ,we appreciate your feedback and are extremely grateful that you had a wonderful stay. We look forward to seeing you again!

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that checked us in was very friendly and helpful! I would have liked to see a few other options at the breakfast.
Stayed 1 night in Nov 2023
Response from Front Desk on 27 Nov,2023
Dear Barbara, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

10/10 Excellent

Joanna, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 23 Nov,2023
Dear Joanna , Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk clerk was very friendly and offered us an inside room instead of the outside one which was originally booked. The beds were very comfortable and I really like the weight of the bedding. Breakfast was just okay.
Stayed 1 night in Nov 2023
Response from Front Desk on 19 Nov,2023
Dear Diane , Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

10/10 Excellent

Asia

Stayed 1 night in Nov 2023
Response from Front Desk on 7 Dec,2023
Dear Asia, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

2/10 Terrible

Abdon

Stayed 1 night in Nov 2023
Response from Front Desk on 7 Dec,2023
Dear Abdon, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
good price, friendly staff and nice clean room. why not?
Stayed 2 nights in Nov 2023
Response from Front Desk on 14 Nov,2023
Dear Graham , Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

10/10 Excellent

Ktyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 11 Nov,2023
Dear Ktyra , Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.

10/10 Excellent

Allyson

Stayed 2 nights in Nov 2023
Response from Front Desk on 30 Nov,2023
Dear Allyson , Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.