Savor breathtaking mountain vistas from this upscale hotel's expansive grounds. Enjoy convenient ski access and let your cares melt away with rejuvenating spa treatments.
Nestled near the Dolomites, Grand Hotel des Alpes offers a family-friendly atmosphere with continental breakfast, a playground for kids, and an indoor pool. Unwind at the spa or enjoy lunch and dinner at one of two on-site restaurants while taking in breathtaking views from the terrace.
Located in Primiero San Martino di Castrozza, Grand Hotel des Alpes is in the city centre and near a train station. The area's natural beauty can be seen at Dolomites and Fiemme Valley. Travelling with kids? Consider Scuola Italiana Sci Moena and Labirinto del Buffaure - La Tana di Buffy. Spend some time exploring the area's activities, including skiing, skiing lessons and hiking/biking trails. Visit our San Martino di Castrozza travel guide
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054
What's nearby
San Martino di Castrozza Ski Area
1 min walk - 0.0 km
San Martino Natural Park
9 min walk - 0.8 km
Col Verde Gondola
2 min walk - 0.2 km
Cabinovia Colverde
2 min walk - 0.2 km
Tognola Gondola
14 min walk - 1.2 km
Getting around
Feltre Station
45 min drive
Marco Polo Airport (VCE)
132 min drive
Restaurants
Piccolo Bar
4 min walk
Campo Base Après Ski - Tognola
18 min walk
Baita Gares
47 min drive
Rifugio Tognola
La Malghetta
About this property
Grand Hotel des Alpes
Upscale family-friendly hotel near Dolomites
Consider a stay at Grand Hotel des Alpes and take advantage of free continental breakfast, a terrace and a playground. Hit the slopes at this hotel, offering a ski shuttle, ski passes and ski storage. Treat yourself to a massage, a body treatment or a facial at the on-site spa. Make sure that you enjoy lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
An indoor pool, along with sunloungers
Free self-parking
A round-trip airport shuttle (surcharge), babysitting (surcharge) and luggage storage
A banquet hall, a lift and tour/ticket information
Room features
All guest rooms at Grand Hotel des Alpes boast perks, such as 24-hour room service, in addition to amenities, such as free WiFi and safes.
Other amenities include:
Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
Free continental breakfast available daily 8:00 AM to 10:00 AM
2 restaurants
A bar/lounge
Restaurants on site
Il Cervo
La Camisela
Things to do
24-hour health club
Arcade/game room
Full-service spa
Hot tub
Indoor pool
Playground
Sauna
Ski passes
Ski storage
Steam room
Family friendly
Arcade/game room
Babysitting (surcharge)
Cot (surcharge)
Free supervised activities for children
In-room refrigerator
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
Business centre
Outdoors
In the mountains
Pool loungers
Terrace
Full-service spa
Facials
Massage
Sauna
Turkish bath
Accessibility
Lift
More
2 buildings
5 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with premium channels
Food and drink
24-hour room service
Minibar
Refrigerator
More
Desk
Free daily newspapers
Heating
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 4 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Renovations and closures
The property is closed between 19 March and 22 June.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are available for EUR 20.0 per day
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 25 per pet, per day
Service animals are exempt from fees
Crib (infant bed) fee: EUR 20.0 per day
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT022245A135SEES94
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Grand Des Alpes San Martino di Castrozza
Grand Hotel Des Alpes San Martino di Castrozza
Grand Hotel Alpes San Martino di Castrozza
Grand Alpes San Martino di Castrozza
Grand Alpes tino di Castrozza
Grand Hotel des Alpes Hotel
Grand Hotel des Alpes Primiero San Martino di Castrozza
Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza
Frequently asked questions
Does Grand Hotel des Alpes have a pool?
Yes, this property has an indoor pool.
Is Grand Hotel des Alpes pet-friendly?
Yes, Grand Hotel des Alpes allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Grand Hotel des Alpes?
Self-parking is free at this property.
What time is check-in at Grand Hotel des Alpes?
Check-in start time: 4 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.
What time is check-out at Grand Hotel des Alpes?
Checkout is at 10 AM.
Does Grand Hotel des Alpes provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Hotel des Alpes located?
Located near the slopes, this Primiero San Martino di Castrozza hotel is situated in the mountains, within 1 mile (2 km) of Primiero Valley and Dolomites, and is convenient for winter sports, such as skiing lessons. Col Verde Gondola and Cabinovia Colverde are just steps away.
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Reviews
Grand Hotel des Alpes Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.4
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 36 out of 53 reviews
10 - Excellent
36
Rating 8 - Good. 15 out of 53 reviews
8 - Good
15
Rating 6 - Okay. 2 out of 53 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 53 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 53 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Katherine
2 Sept, 2024
Liked: Cleanliness, staff & service, amenities
We had a one night stay during a tour of northern Italy. For the price we were very impressed and felt it necessary to write this review. It felt like stepping back in time a bit decor wise but we actually found this really charming and it was impeccably clean throughout. Small details such as the towel art in the room and unexpected access to a little indoor pool (that staff turned back on just for us despite our late check on time) made it an absolute delight. We also loved the breakfast. During our tour we have stayed at a lot of hotels, many more modern and more expensive than this, but this was our favourite. We will be back again and bringing friends for a simple, comfortable stay with amazing views under the mountain!
Very good value. Suite size room for price of normal room
M
Stayed 2 nights in Mar 2024
Verified
8/10 Good
David
11 Jul, 2023
Liked: Cleanliness, staff & service
Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.
È la seconda volta che alloggio in questo hotel. Facile da raggiungere e comodo per girare in centro anche senza auto. Camere pulite e spaziose. Colazione ottima e con molta scelta, dal salato al dolce. Personale gentile e disponibile.
Meget fornøyd med oppholdet. Stort hotel men samtidig veldig god service. Fikk gode råd til tur i fjellet av eieren selv. Parkering og beliggenhet helt topp.
Hotel situato in una posizione ottima per raggiungere il centro e con un comodo parcheggio. Ottima e abbondante la colazione e bella e attrezzata la Spa. Unica nota negativa, nel complesso è un po' trascurato, cosa che per un grand hotel 4 stelle non dovrebbe essere ammesso!!!
Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.
Fantastiske dage i Dolomitterne. Dejligt rummeligt familieværelse med dobbeltseng og to separate enkeltsenge til teenagerne. Morgenmaden og servicen i restauranten på hotellet var i særklasse i forhold øvrige hoteller i samme prisklasse.
Hotel storico in buona posizione..ottimo park.Tutto il personale gentile e disponibile..buono centro benessere e colazione eccellente e varia.consigliato
Appena passato tre giorni con la mia famiglia.. personale gentilissimo e disponibile a qualsiasi richiesta. Spa e piscina stupendi. Miniclub bellissimo per i bambini.. consiglio assolutamente
Ottimo l'hotel e i servizi con la spa riservata agli ospiti. Salotto bar grande e ospitale. Ottimo anche il ristorante. Ski bus di fronte al ripostiglio sci. Un'ottima scelta. Non sempre i "Grand hotel 4****" soddisfano le aspettative come in questo caso.
Consigliato.
Hotel centrale e molto comodo. La persona che ci ha accolto al check-in, anche se a tarda serata, era molto gentile. I bagni sono assolutamente da ristrutturare, nessun drink di benvenuto, frigobar con solo due bottigliette di acqua (pessimo) nessuno snack … non lo trovo un servizio complessivo da 4 stelle e il prezzo è eccessivo rispetto a quello che la struttura offre.