Hotels in West End

"For an Omni hotel, I was surprised how outdated my room was. The bathroom really needed to be renovated. It was nothing special, but very convenient for meetings at the RI Convention Center. The Convention Center was nice. Also, Fleming’s at the Omni and the coffee shop on the 2nd floor were good."

"I usually don’t leave reviews but this was not a good experience "

"I've stayed here a few times but this time I got the suite and it was so clean,roomy,and beautiful. Staff was super friendly. Its close to shopping,food and gas which makes it even better."

"The hotel was very clean the person at the front desk was helpful. Free breakfast was good. Not the hotel's fault - the room we were assigned to reeked of pot. When we mentioned it to the front desk, we were moved right away. There was plenty of free parking."

"Unfortunately we arrived around midnight and only had time to sleep and check out; however we were greeted with great friendliness when we arrived"

"This hotel serves its purpose in its most basic capacity. Its a clean room to sleep in. The building and its layout are very strange, a little creepy, and out dated. I had to walk through the entire building to get to the far back of the hotel to my room. No one directed me to a closer entrance when I checked in. On my way out, going to work, I realized I forgot something in the room. There was no time to walk all the way to the back of the building and all the way back to my car to get what I left behind without being late for my commitment. I asked the person at the desk as I checked out to hold the item for me and I would go pick it up after work. He agreed that he could do this. When I went back after work to retrieve my item the front desk staff had me wait 5 minutes before they came back to tell me they didn't have the item. Everyone was polite and courteous, and reiterating, a very basic service is being provided here. Don't expect much above a basic check-in and check-out interaction. Lower your expectations."

"We stayed there for back to back weekends. The property is under renovations but it was clean and quiet. I would definitely stay there again. Just wish there was a better breakfast option."

"It was good "

"Everything was great I have no complaints"