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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
2 bars/lounges, karaoke bar, cocktail bar
Staircase
Premium bedding, pillow-top beds, minibar, individually decorated
2 bars/lounges, karaoke bar, cocktail bar
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Air conditioning
The current price is S$188
includes taxes & fees
4 Sept - 5 Sept

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Mates Room, One Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Day bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Premium bedding, pillow-top beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Premium bedding, pillow-top beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for The Gang Room, Two Queen Beds

Premium bedding, pillow-top beds, minibar, individually decorated

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
122 Fountain Street, Providence, RI, 02903

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Providence Place Mall - 5 min walk - 0.4 km
  • Brown University - 19 min walk - 1.7 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 14 min drive

Restaurants

  • ‪The Vig - ‬4 min walk
  • ‪Trinity Brewhouse - ‬2 min walk
  • ‪The Black Sheep Providence - ‬4 min walk
  • ‪The Malted Barley - ‬3 min walk
  • ‪Reiners Bar & Game Room - ‬4 min walk

About this property

Neptune, an Ash Hotel

Hotel near Rhode Island Convention Center
Located close to Amica Mutual Pavilion and Providence Place Mall, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), a 24-hour front desk and smoke-free property
  • Luggage storage, ATM/banking services and secured bike storage
  • Multilingual staff, a lift and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 52 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and minibars. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is Neptune, an Ash Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 14 Aug, 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 4 Sept, 2025 start from S$187.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neptune, an Ash Hotel?

Limited spots are available.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Neptune, an Ash Hotel?

Checkout is at 11:00 AM.

Where is Neptune, an Ash Hotel located?

Located in Downtown Providence, this hotel is steps away from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within 5 minutes. Providence Station is 10 minutes by foot.

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Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chung Hin Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nicely styled hotel with friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

PM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great vibe to the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Suvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff, great location, great price and easy to get to and from. I’d stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a unique place to stay and Haley at the front desk was amazing. So friendly and upbeat and went out of her way to help me with my luggage to room and made me feel very special and she cared .
Stayed 1 night in Aug 2025

10/10 Excellent

tailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and personable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and I loved the quaint classic style of the hotel. Felt more like home than it did a hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic area
Stayed 1 night in Jun 2025

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was generally good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and nice hotel that was very easy to get around the city in. The hotel staff was very friendly and gave great recommendations for things to do in the city.
Stayed 4 nights in Jun 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky but so convenient. Walkable to all of downtown Providence and College Hill and surrounded by great restaurants and shopping. The staff is incredibly friendly - especially the morning barista. I would definitely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice guest service!
Stayed 5 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
I loved this older hotel and appreciated how it had been kept in great shape. My room was very quiet and the staff was very helpful. Location downtown was very convenient for dining and the airport.
Stayed 3 nights in Jun 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were very small. No phone in the rooms and the coffee shop inside the hotel had a very limited menu.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christenson

Liked: Cleanliness, amenities, property conditions & facilities
Providence Proper
Stayed 1 night in Jul 2025

6/10 Okay

Joanne

Liked: Cleanliness
Small room, difficult elevator to open, few amenities, no mini bar, food or in room coffee, no cafe, parking is expensive, tiny bathroom & shower. Room decor was fine, bed comfy, bar was nice. The karoke place downstairs was loud and awful. Would not stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It's an elective place, quirky, and why we selected it. I wish it had a few more amenities like readily available coffee and food bites. Other than that I enjoyed it and would recommend if you want to experience something other than the common hotel offerings
Stayed 3 nights in Jul 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Jun 2025

8/10 Good

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately don’t know their name, but one member of staff was incredibly helpful and friendly at reception, which makes your stay much more welcoming! The room was spacious and had a hair dryer, steamer, TV & toiletries which is always great.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Wished Coffee was available in the morning though.
Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Somewhere I missed this is a boutique hotel . Definitely not my style . Couldn’t even get a cup of coffee .. 5 star to the girls up front
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great bed and lodgings but their cafe was closed at the time of my stay
Stayed 4 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 1 night in Dec 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no reason for anyone to ever support this place
Stayed 3 nights in Jul 2025