Hotels in Provo Central Business District

"very clean "

"I've been staying at this location twice yearly (for work) for several years without an issue, but the service and security I experienced this time made my stay far less safe. The upper latch on my room door was not aligned and did not work as intended. It appeared to be an easy fix. I called down to the front desk twice right after checking in with no answer, so I walked down (to an empty lobby) and there was one employee working. When I told him about the broken latch, he verified my room number out loud. I told him not to say it aloud and he seemed properly apologetic. Since he was alone, he couldn't fix it and offered"

"From check in to check out, is great. The staff is always very helpful and friendly. The rooms are clean and comfortable. It’s a better place to stay than several of the more expensive hotels. "

"Not stay again "

"Clean rooms, staff was very helpful. The hot tub is a bit dated so the jets aren’t the best but overall very great hotel to stay in."

"Loved the room and friendly hotel staff"

"Room was very clean and spacious. Check in using the kiosk was very convenient. Only issue is that even with a kitchenette in the rooms, there was no option for making coffee in the rooms, that had to be purchased separately. Same with a minor amount of cookware to use with the 2 flat top units in the room. Also, there was no desk and chair, only a peninsula countertop with 2 bar stools. Many guests will not want to use a laptop in the kitchen area."

"The ice machines were broken, the breakfast was limited and the elevators broke for a period of time but the rooms were clean and it’s a really fun lobby. "

"I stayed her for my 40th birthday and it was wonderful! I would recommend adding a blow up mattress for the couch pull out. 1” mat wasn’t enough for my 10 year old she said she didn’t sleep well. And a thick fluffy blanket for that bed. It only came with a thin one. My husband complained his pillows were all too soft he didn’t sleep well, I slept great and got the one firm pillow and loved it. "