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Arkana Puebla by Grupo Amber

4.0 star property
Hotel with a full-service spa, near Galerías Serdán

Choose dates to view prices

Photo gallery for Arkana Puebla by Grupo Amber

Spa
Business centre
Desk, laptop workspace, bed sheets, wheelchair access
Terrace/patio
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Suite

Desk, laptop workspace, bed sheets, wheelchair access

Standard Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Desk, laptop workspace, bed sheets, wheelchair access

Family Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite

Desk, laptop workspace, bed sheets, wheelchair access

Superior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

Desk, laptop workspace, bed sheets, wheelchair access

Business Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Wardrobe
Daily housekeeping
Living room
Laptop workspace
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Desk, laptop workspace, bed sheets, wheelchair access

Superior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Desk, laptop workspace, bed sheets, wheelchair access

Deluxe Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Desk, laptop workspace, bed sheets, wheelchair access

Junior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Desk, laptop workspace, bed sheets, wheelchair access

Junior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Wardrobe
Laptop workspace
Daily housekeeping
Desk
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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About the area

Map
Calle Atoyac #10 Col. La Paz, Puebla, PUE, 72160

What's nearby

  • Galerías Serdán - 19 min walk - 1.6 km
  • Angelopolis Commercial Center - 5 min drive - 3.0 km
  • Zócalo de Puebla - 5 min drive - 3.8 km
  • Puebla Cathedral - 5 min drive - 3.8 km
  • Puebla Convention Center - 7 min drive - 6.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • ‪Miel Negra Barra de Cafés Especiales - ‬3 min walk
  • ‪Burbula la Paz - ‬5 min walk
  • ‪Hackl Panaderos Artesanos - ‬2 min walk
  • ‪Via Veneto - ‬3 min walk
  • ‪Salad Bowl la Paz - ‬5 min walk

About this property

Arkana Puebla by Grupo Amber

Upscale hotel near Galerías Serdán
Located close to Angelopolis Commercial Center and Zócalo de Puebla, Arkana Puebla by Grupo Amber provides a terrace, a gym and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and a lift
  • Luggage storage, a reception hall and a front desk safe
Room features
All guest rooms at Arkana Puebla by Grupo Amber boast comforts, such as laptop-friendly workspaces.
More amenities include:
  • Bathrooms with showers and shampoo
  • 43-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number AAM110822CJ1

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Arkana
Arkana Hotel
Collection O Arkana
Arkana Urban Collection
Arkana Hotel By Rotamundos
Collection O Urban by Arkana
Arkana Grupo Amber Collection O
Arkana Puebla by Grupo Amber Hotel
Arkana Puebla by Grupo Amber Puebla
Arkana Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

Is Arkana Puebla by Grupo Amber pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arkana Puebla by Grupo Amber?

Self-parking is free at this property.

What time is check-in at Arkana Puebla by Grupo Amber?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Arkana Puebla by Grupo Amber?

Checkout is at noon.

Where is Arkana Puebla by Grupo Amber located?

Located in La Paz, this spa hotel is within 3 mi (5 km) of Galerías Serdán, Zócalo de Puebla and Puebla Cathedral. Angelopolis Commercial Center and Puebla Convention Center are also within 3 mi (5 km).

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Arkana Puebla by Grupo Amber Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 8 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Feb 2024

4/10 Poor

Jorge

Disliked: Cleanliness, property conditions & facilities
The hotel hasn’t cradel for babies, it was a shampoo made by dirty water and also the cream that they put in the bathroom was made up with water, the shower semelled really bad. The area was really noisy because next street was a club working all night long.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar para hospedarse
Stayed 1 night in Aug 2024

8/10 Good

olga

Liked: Cleanliness, staff & service, room comfort

Esta bien, estilo departamento- hotel

Elegimos el hotel en el momento. Es un estilo departamento- hotel. Las habitaciones tenian buen espacio y el baño también. La atención fue muy amable. Quiza algunos detalles como el tapiz un poco descuidado, las paredes con manchas de zapatos o propiamente de uso por lo que pudiera dar un aspecto no tan limpio cuando estaba bien. La zona segura y tranquila, esta ok
Stayed 1 night in Aug 2024

10/10 Excellent

Miriam

Stayed 1 night in Jul 2024

10/10 Excellent

Norma Julieta

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una bonita estancia que siempre nos recibía bien y que nos tuvo mucha paciencia
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alan Josué

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alan Josué

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Diana

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities

buena opcion en tiempos no de calor

el hotel esta bonito , bien ubicado y cuenta con excelente cafeteria y restaurante. pero en los cuartos esta mal planeado la ubicacion de apagadores, no tiene a/c ni ventilador, por lo que en dias calurosos mejor evitar. Su gym esta algo abadonado y tienen un buen spa
Stayed 1 night in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Puebla

Miy biena opción, hotel con lo básico necesario para una estancia cómoda, el restaurante muy sabroso y el personal en general muy amable
Stayed 2 nights in Jun 2024

8/10 Good

Essaú

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en general está muy bien. Cama cómoda, sábanas y almohadas excelentes, presión y temperatura de agua bien. Los alimentos excelentes en sabor, calidad y precio. Lo malo, no hay aire acondicionado y no hay ventiladores de techo ni de pedestal. Y las paredes están sucias, no les falta pintura, les falta limpieza. Muy probablemente me volvería a hospedar pero en invierno. Estuve en la habitación 15
Stayed 1 night in May 2024

6/10 Okay

Ana Laura

Liked: Cleanliness
Faltó aire acondicionado o ventilador …lo demás bien!
Stayed 2 nights in May 2024

10/10 Excellent

Carlos Praxedis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dos noches con precio de promoción, lugar tranquilo para moverse fácilmente en vehículos a diversos lugares de la ciudad.
Stayed 2 nights in May 2024

10/10 Excellent

Jcwmwlkcarbon

Stayed 2 nights in Apr 2024

6/10 Okay

Yadira

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Andy

Liked: Cleanliness, property conditions & facilities
Mal servicio en la recepcion
Stayed 1 night in Mar 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bello, el ambiente agradable, al igual que la atención. Ampliamente recomendable!
Stayed 2 nights in Feb 2024

8/10 Good

Carlo

Stayed 1 night in Feb 2024