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Hotel Business Real 500

3.5 star property
Colonial hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Business Real 500

Terrace/patio
Restaurant
Restaurant
Front of property
1 bedroom, premium bedding, down duvets, minibar
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is S$109
includes taxes & fees
5 Jul - 6 Jul

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Twin Room

1 bedroom, premium bedding, down duvets, minibar

Comfort Twin Room

Highlights

Air conditioning
TV
Renovated in 2020
Separate bedroom
Down duvet
Premium bedding
Hairdryer
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
TV
Renovated in 2020
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Terrace/patio

Superior Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Renovated in 2020
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Terrace/patio

Junior Room

Highlights

Air conditioning
TV
Renovated in 2020
Separate bedroom
Down duvet
Premium bedding
Separate bath and shower
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000

What's nearby

  • Puebla Cathedral - 8 min walk - 0.8 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Puebla Convention Center - 17 min walk - 1.5 km
  • Angelopolis Commercial Center - 6 min drive - 4.9 km
  • Centro Expositor - 6 min drive - 3.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪El Balcón - ‬3 min walk
  • ‪Restaurante Casa Aurora - ‬4 min walk
  • ‪ATTA Salon Cafe - ‬2 min walk
  • ‪Casa Bacuuza - ‬2 min walk
  • ‪La Casa de Pepe - ‬4 min walk

About this property

Hotel Business Real 500

Hotel remodelled in 2020 and located near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Business Real 500 provides amenities such as an art gallery on-site. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A TV in reception, 1 meeting room and a 24-hour front desk
  • Luggage storage, smoke-free property and tour/ticket information
Room features
All guest rooms at Hotel Business Real 500 offer comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hairdryers and shampoo
  • 40-inch TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 9 metres
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (60 centimetre high)

More

  • 2 floors
  • Colonial architecture
  • Communal living room
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Frequently asked questions

Is Hotel Business Real 500 pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 350.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Business Real 500?

As of 4 Jul, 2025, prices found for a 1-night stay for 2 adults at Hotel Business Real 500 on 5 Jul, 2025 start from S$108.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Business Real 500?

There is free parking nearby.

What time is check-in at Hotel Business Real 500?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Business Real 500?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Business Real 500 located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Palafoxiana Library and Zócalo de Puebla. Puebla Cathedral and Amparo Museum are also within 15 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Hotel Business Real 500 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 153 reviews
Rating 8 - Good. 38 out of 153 reviews
Rating 6 - Okay. 11 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 7 out of 153 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Nice place to stay
Stayed 2 nights in Dec 2024

8/10

The staff was extremely helpful and friendly. The location was excellent. It was a clean place, our bed was old so we had some back issues from it. Our room had a refrigerator, that was awesome.
Stayed 5 nights in Mar 2025

8/10

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024

10/10

Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023

10/10

Good
Stayed 3 nights in Jan 2025

6/10

We were disappointed by this hotel. A " superior" room had major humidity damage on the wall with plaster actually flaking off on our towels, the room smelt of humidity. For a 3 nights, 2 people stay, we were given 1 very small shower gel; when we asked for more we were told there wasn't any and given shampoo instead, so we had to go around and buy some shower gel. Our room originally only had towels for 1 person. The car parking as advertised is actually only included for the night ( 8pm to 8 am) and is offsite- short walking distance. The hotel door is locked permanently so you have to ask a staff member to let you in and out all the time. Would not go back.
Stayed 3 nights in Nov 2024

8/10

The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023

10/10

Estancia muy confortable
Stayed 4 nights in May 2025

10/10

Excelente atención de todo el personal . Sumamente recomendable
Stayed 2 nights in May 2025

6/10

El estacionamiento solo cubre de 8 de la noche a 8 de la mañana. Por lonque acabas pagando 240 pesos extra de estacionamiento...
Stayed 1 night in Feb 2025

6/10

No está mal, pero junto tiene una Escuela y el escándalo es desde temprano, además del pasar de los camiones es terrible.
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Lugar tranquilo, cerca del zócalo, fácilmente ubicable, servicios completos
Stayed 1 night in Feb 2025

10/10

Stayed 3 nights in Nov 2024

10/10

El hotel esta muy bien ubicado, cerca del centro puedes llegar caminando pero no esta en el bullicio. Las habitaciones amplias. Estacionamiento por las noches a media calle. Muy seguro, Pet Friendly aunque no puede estar en el restaurante (este punto no me gusto), falta un poco de ventilación, en general muy atentos, muy recomendable.
Stayed 3 nights in Dec 2024

8/10

Una buena opcion en una zona tranquila. La habitacion amplia, la cama y sábanas muy comodas. Como sugerencia ojala pongan mas atencion en la limpieza, ya que encontramos uñas en las sabanas. De ahi en mas todo bien, todo el personal amable y atento, se agradece.
Stayed 2 nights in Dec 2024

2/10

Stayed 2 nights in Dec 2024

10/10

Todo muy bien
Stayed 2 nights in Dec 2024

6/10

La propiedad es bonita y la atención es buena, pero no había agua caliente en la habitación y por la época el agua está helada y tuvimos que irnos a bañar a otra, además solo había shampoo, no pusieron ningún jabón de manos.
Stayed 1 night in Dec 2024

10/10

un hotel pequeño pero muy comodo.
Stayed 1 night in Dec 2024

6/10

Escogí este hotel porque tenía estacionamiento incluido aunque en realidad solo lo incluye de 8 pm a 8 am en un estacionamiento fuera de la propiedad. Te cobran extra hasta el café que consumas en la cafetera de la habitación. La cama es cómoda.
Stayed 1 night in Dec 2024

10/10

Buen sitio, buen descanso.
Stayed 1 night in Nov 2024

10/10

Habitación super cómoda y espaciosa, muy limpia y el personal de recepción muy amable, sin duda volvería a reservar con ellos
Stayed 1 night in Nov 2024

8/10

Las habitaciones muy bonitas, solo la opción de entrar más temprano es muy limitada
Stayed 1 night in Sep 2024

10/10

Stayed 3 nights in Nov 2024